I'm in my early 50s and have been seriously considering going to school. I have performed manual labor for most of my working career, and though I truly enjoy it, my body cannot keep up anymore. A few years ago I began looking for work in an office environment, and after a a demoralizing year of submitting resumes, I landed a minimum wage job in a small customer support office inside a larger organization. The work was soul suckingly boring. I applied to other departments and received job offers, but management would not let me leave customer service because I have a way of deescalating difficult situations. I was eventually offered the customer support manager role, but I refuse to manage people. Since the company would not let me move out of customer support, I left them and took a long vacation. That is where I am at now.

I am afraid that an educational investment will not pay out the dividends that I am hoping for. I don't have all the time in the world anymore. I guess I am looking for career / school advice, or if not advice, similar journeys.

Have any of you done these degrees? I'm switching disciplines for my MA, and I want to collect information on this alternative method should I fail that this summer. I'd have a more complete grasp of the field and proceed to a PhD equipped with better knowledge. The price to pay being some time, but I'll probably already have to do my MA---if I manage---in three years b/c the school might want me to take an extra preparatory year going through some undergrad classes.

So, any experiences, any comments, any links highly appreciated!

P.S.: EU information appreciated, that's been significantly harder to get at.

I'm having a bit of a reckoning where I'm working a call center job, and when I like it, it's okay, and when I don't, it's a drag, but just recently my wrists have started to seriously act up and impact my work and life some, and my work insurance won't cover treatment. On a related note, Mom is willing to love and support bribe me back into going to school since I can go back on her insurance as long as I'm taking classes full time. Normally, I would respectfully decline because I'm prideful and petty, left school on academic probation 4 years ago after blowing off classes and am still nursing an underlying fear of failure and psychological hang-ups due to previous academic overextension. But I do have savings to fall back on, I am at a point where I can reasonably pivot, Mom will likely never let this one die, and my job causes me pain. So, what do?