Should moderation be more transparent?

kwyjibo
2024-05-10T09:55:34Z

Before starting this topic, I thought I'd start a discussion that wasn't held before. @cfabbro and other commenters who have better memories than I pointed out that this isn't the case. They've also laid out it's been tried and was unsuccessful. I stand corrected.

I do not want to contribute any noise to the website, so I'd appreciate it if @Deimos can lock or remove the topic all together, if he deems it appropriate. I'd also appreciate it if no further comments are made so as to not put any further burden on moderation. I apologize for wasting everyone's time.

My original post

Frankly, I'm not sure if I should even be writing this as it will likely end up consuming more of my time than I intend to spend on it, but as someone who's relatively a veteran member of this community¹ which I'm happy to be a part of, I want to voice my only disappointment with it to see what the rest of the community think and try to explore if there might be better way to do things.

Let me preface my post with some baseline opinions that I do hold.

Tildes is a private platform, in that it's owned by a single person and managed by a few select moderators. These people have, I assume, shared opinions on how to run a community based on their priors. This is well within their right. This post is not about some misguided criticism of Tildes because it lacks free speech or whatever. It's a private community that we're a part of because we're allowed to be in it. It'd be disappointing, but people who have the power to do so can show me the door today and I'd not hold it against them.

I have no doubt moderating the website as well as moderators have is a time consuming, thankless job and they do it not for any gain but to contribute back to the community they too are happy to be a part of. My post does not intend to criticize the moderators themselves.

What prompted me to write this post was the apparent removal of Macklemore's Hind's Hall topic. It was a topic of personal interest and I had followed the discussion as well as I can without contributing to it myself, other than some voting and a couple of labeling that I thought was justified. I understand and somewhat agree that the last time I read the comments the conversation had veered off topic to the election and voter preferences² but, despite the conversation getting circular, it seemed civil. It had valuable contributions from opposing views and I learned from it but now it's gone. Maybe something happened and people started to attack each other in the comments when I was asleep but as of late last night my time (I'm currently in a GMT+3 zone), that was objectively not the case.

Regardless, this post is not about why that specific topic was removed³. It's just the most recent example of a trend, or rather the general pattern with which the moderation decide on how to handle topics that can sometimes be controversial. I'm not a native speaker and it can be hard for me to turn a phrase sometimes, so let me be clear: there are topics that should be removed without seeing first how the community will respond to it. For example, I personally don't take kindly the posts that seem to think someone's existence or dignity as a human being can be a matter of discussion. I think these topics should and rightly do so get nuked out of existence. But in the case of the most recent example, I don't think that was the case.

What I'd suggest, or rather like to put forward is the idea of some kind of a moderation log that show the rest of the members of the community how and why a moderation decision was made. We already do have this system as "Topic log" in each thread, but its scope seems narrow. I, as someone who enjoyed following the aforementioned topic, would've liked to know why moderation decided to take the action that it did, instead of, say, a seemingly more agreeable action to lock the topic down to new comments. It would've helped preserve the discussion and frankly, be more respectable toward people who put their time into contributing to it as it had long, thoughtful posts in it.

I guess that's the crux of the issue for me. The moderation is so opaque that I don't even know who the moderators are, even as a long time member of this community. They're not listed anywhere that I can find. I know that @cfabbro and @mycketforvirrad often add tags and @cfabbro has in their bio that they're a moderator, but I also seem to recall, maybe wrongly, that there's a hierarchy between the mods themselves with regards to what they can and cannot do. I do believe that who ever they are, they are acting in good faith but I also think there's a great information asymmetry between moderators and the rest of the members of the community. Deimos and the moderators shoulder the thankless burden of maintaining the health of the community, but I don't think it'd be far fetched to say that the rest of the members play a part, too. So why not give us the benefit of the doubt sometimes, trust us to have respectful disagreements without getting involved too much, but when you do, let us know why you did⁴?

I'm sorry if this reads as disjointed mumbo jumbo. I'd appreciate it if my post is taken in good faith that it is written and if you want me to clarify something, you can ask me directly to do so. My intention with this thread was to start a conversation to see what the community's opinion on how the website is being moderated, so while I'll read every single comment, I will not be contributing to it further unless it's necessary.

1: I had a different account from early 2019 that needed to be removed due to privacy reasons. Since name change was not possible, I created this new account with the advice and help of @Deimos.
2: Though it could be argued that it was a relevant discussion, given the spirit of the video and the part where the artist reveal their own voting preference.
3: I will refer to it to help me make my point but please do not assume I'm obsessed about that particular topic.
4: I do realize this would inevitably increase the workload of moderators. My suggestion isn't that moderation should justify every action they take but there are some actions that are irreversible, which happen few and far in between, that I think should be justified. (Keep in mind what I mentioned in my preface.)

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