People with paranoid delusions of being hacked keep asking me for help

teaearlgraycold
2025-08-09T07:44:15Z

I'm a member of a hacker space. In the last few months two different people have came in desperate for help because they have a relentless hacker after them. In each case they are a completely mundane person who would have little reason to earn the focus of a dedicated expert in device infiltration. They claim that no matter what they do, what device they use (new phone, new laptop, hardened security OS, even their blueray players) it will get hacked as though they have an aura about them. When pressed for any kind of evidence they have none. The previous events they claim as evidence are always shaky. Often their claim is just that something didn't work right on their computer - thus it is hacked. It's never anything concrete like their bank account getting emptied.

One is a middle-aged woman who thinks that her upstairs neighbor is seeking revenge after she put in a noise complaint. Another is a woman in her 20s who has no understanding of what initiated it. The older woman is at the point where she believes every TV has a camera in it that can get hacked to watch her. When we look up the model numbers and see they have no camera in the specs she waves it off - to her those were just exceptions. In both cases they've turned to technological solutions they don't understand in a blind hope for refuge. Secure DNS (like Cloudflare's 1.1.1.1), GrapheneOS, stateless Linux laptops, etc.

I don't feel like these people are schizophrenic. We've had such people show up before and their delusions are on a different level. One guy thinks a well known actor stole his UFO designs and is trying to get him put in jail. These other people feel more like they're in self-imposed conspiracy theories, not unlike what happened to that ChatGPT user. At first I felt like this was a technological form of FDIS (to be clear I have no training in psychology). But there have been no attempts from either person to factitiously create devices that appear compromised. So I suppose this is more of a delusion, perhaps founded on a desire to be more important than they really are.

Does anyone know more about this kind of situation? I don't think there's much I can do for them. But I'd love to understand more about this topic if anyone has seen stuff like this before or has formal training.

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