Recommendations for a Linux based job/ticket management system

l_one
2025-10-12T23:41:22Z

Hi all! I'm someone who has ADHD/Autism spectrum issues and am dealing with problems related to executive function. To the point, I'm asking for help with a specific idea of better managing getting things done.

What I'd like is a job tracker / ticket management system that would make it easy for me to keep track of all the different individual to-do items (I.E. jobs / tickets) that I have, keep notes on what I've already done, and have a separate notes section for 'this is what still needs to be done on this item'.

Currently I have this information kind of scattered through different areas / folders. Calendar, work documentation folders, personal notes, etc...

Needs:

1. Free (open source is nice but not explicitly required). I don't want to add another expense to my balance sheet.

2. Is user-friendly enough to save me more effort than it costs. I am a long-time tech so the bar on this one is reasonably low.

3. A GUI. If there are CLI / command line interface programs that would not be convenient for me, I work much more efficiently when I work visually. If I need to install by CLI that's not a problem, just the daily use of the program should be graphical and not command-line text.

4. (EDITED IN): Locally installed. I want to stay away from adding more company-hosted services which can change / become paid only / otherwise easily undergo Enshittification. If it is locally installed software, I can always decline to update or install a new version.

Nice to haves:

1. A tracker that gives datestamps for when I put in more information so I can easily know when I last picked up that task.

2. A priority system so I can have it automatically sort to top for stuff that needs doing sooner vs long-term projects.

3. Some kind of 'tagging' system which would allow me to tag things like 'personal' or 'work' or 'parts orders' which I could then use a search or sort function to look at only items tagged that way.

My main desktop is Linux Mint 21.3 Cinnamon in case anyone needs that detail. That is the computer I want to install the ticketing system on.

I've done some searching so far but I'm hoping that by laying out exactly what I'm trying to do with it someone here will have specific advice. My search results so far have found people recommending projects for others who have different use-cases or needs than me.

Comments URL: https://tildes.net/~tech/1qow/recommendations_for_a_linux_based_job_ticket_management_system

Votes: 17

Comments: 19