IT helpdesk request?

kingofsnake
2026-02-15T19:26:25Z

I'm frankly all out of ideas on how to solve an issue, so I'm hoping that the Tildes community might have a suggestion for solving this issue.

I have an 8tb HDD that spins up and is recognized by windows when plugged into a USB HDD dock, but in another machine (also running windows 10) the drive can't be seen (**this is using data connections directly to the motherboard).

There is:

Nothing mechanically wrong with the drive as it reads/writes on the HDD dock.

I've tested the drive as an NTFS formatted drive and as unallocated.

Neither Disk Manager nor the bios sees the drive.

Multiple SATA cables and Power jacks tested on working drives and the non working drive.

Open to thoughts, prayers or possible solutions.

Thank you!

Comments URL: https://tildes.net/~tech/1spu/it_helpdesk_request

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