Choosing a new printer

joplin
2020-01-01T21:37:32Z

I'm thinking about getting a new printer. My needs are basically to print out textual documents 2-3 times per month from macOS. I don't need to print photos. I will not buy an inkjet because of the outrageous price of the ink. I would like to have fax support (my spouse sees a lot of doctors and they still use fax machines a lot, and we're not comfortable sending personal medical info via a fax service on the web), and it would be nice if we could also scan documents. So I'm thinking a multi-function device.

We currently have a Brother 7840W MFC with print, fax, copy, and scan. It's over 10 years old (maybe 15?) and I dislike it. It's been slowly losing functionality over the past 5+ years. The WiFi went out, but I was able to connect it via wired ethernet to a computer and share it from there. The drivers insist that there's a paper jam, but there isn't and it prints just fine (but sounds like some of the internal mechanical components are going to die any day now.) The UI of the printer is awful. I recall having to use the phone pad to enter my WiFi password, and it was like texting on a Motorola StarTAC. (Like if you want the letter "C" press the number "2" three times, etc.) The drivers and related software don't work like normal macOS software. (Disclosure: I also once wrote a scanner driver for Brother and it was horrible, but they shipped it, so I'm not real comfortable putting their software on my computer. But that was 25 years ago, so maybe they're better now?)

I've heard horrible things about the drivers and software of most other major printer makers - HP, Epson, Lexmark, etc. I'm guessing what I'm looking for doesn't exist, but I just want a multi-function device in as small a package as is reasonable, and with a UI on the device and software that doesn't suck and that won't die on me in < 5 years. Does such a thing exist?

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