New job quandary

Heichou
2023-12-18T23:18:00Z

So for the past two years, I've been a residential Cable Technician working for a subcontractor for Cox (Comcast). After many applications, I finally landed a position. I'd been trying to get a foothold into IT for a while now; my A+ is nearly expired at this point. I was pretty stoked to actually get the position. The position is a "Level 1 IT Specialist" at a private school. Utilizing company software to respond to tickets, fix issues for admin staff and teachers/students. The only hitch at first was that I had to shave clean (Silly, I know). Begrudgingly, I relented. That's fine, it's not particularly impressive anyway.

Today, I got a call from the HR rep who did my onboarding saying that I would also unfortunately need to cut my hair to follow their guidelines of hairline above the collar. This is a huge deal for me, as my hairline is currently at the middle of my back. I just wear it up for work. This would truly devastate me. The people interviewing me (3 of them) said it would be fine, then the employee handbook stated otherwise. When asked, the HR rep said she'd contact a supervisor, supe said no, and now she's referring me to another department (Benefits? Dunno how that's relevant) to try to make an exception or something to that effect.

Beyond just wanting to lament the likely loss of 4 years of work, I did want to ask those who are more experienced in the IT field than myself: Is this job (the IT one) one that will absolutely help me progress in my IT career? I know I didn't give the most detailed explanation of it; I hardly know everything myself. It was hard enough to finally have a job get back to me. And I was accepted rather quickly. But the loss of my hair gives me pause, and makes me wonder if I'm better off at my current job and waiting for another opportunity that might never come. Should I just grit my teeth and accept this blow to my identity for the sake of furthering my career? Any advice at all is welcome.

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