I am angry at Google and wanted to share (rant)

l_one
2025-10-09T06:59:49Z

Edit: if this post does not meet the general quality standards of Tildes, I absolutely understand and apologize. Likewise if I should have posted this in a different subsection - ~misc or ~talk maybe?

So, recently I've been annoyed by this new thing in Gmail (and yes, I should be transitioning away from Google services) where this field pops up at the top of my email list called 'Happening Soon'. It mostly has shipping / tracking notifications saying 'hey, this thing with a tracking number is arriving tomorrow'.

I've been annoyed by it because there wasn't an easy way to disable this 'feature' and that perceived loss of agency (and reminding me that my Gmail account isn't really 'mine') was frustration inducing.

So I googled it (I recognize the irony here) - "disable "happening soon" gmail" - and found a Gmail help / community post with a bunch of people expressing the same desire to not have this forced upon them: https://support.google.com/mail/thread/346511942/how-to-disable-happening-soon-for-those-who-see-it-on-gmail-inbox-which-is-related-to-an-amazon-pu?hl=en but while plenty of people shared my frustration, I wasn't finding definitive answers on how to properly disable it.

So I decided to poke around inside of settings. There actually was a section for smart tracking reminders but that was not enabled. Then I saw a rather vague 'Smart Features' that was enabled that I didn't remember seeing before. I disabled that, Gmail had to restart, and then those notifications were gone.

I wanted to share this how-to with all the other people who posted to that Gmail support thread. I simply replied with "To disable this on desktop, go into settings and disable 'Smart Features'. That seems to fix it."

Suddenly I understood why no one else had posted the fix. My post was flagged instantly for 'content policy violations'. Specifically it said "Failed to post. Content violates Community Policy."

Yes, helping other Gmail users figure out how to turn off experimental 'features' we never asked for violates their policy of, I presume, being able to experiment on their userbase. Arg. That ticked me off.

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