12 votes

Reddit's redesign has been down all day, however mobile apps work, and old reddit works. Does reddit not use the same public API for the redesign?

Tags: ask, reddit, apis

I'm not sure if this is the case for everyone but the new reddit can't load any data, at least for me. However, old.reddit.com works, and all mobile apps seem to work which obviously use the reddit API. I am curious, does reddit have a different version of their API for the redesign, and that's what's been down for hours?

edit: I know that reddit must allow their own product to do things that other products don't.. Like it seems the chat api is not open to 3rd parties.. but I assumed that they would have just blocked certain api endpoints from public exposure. But based on my blind troubleshooting of this case, it seems that they must be using a totally different interface all together for the redesign?


edit2: Copy paste of my down-thread comment in case you don't read the whole thread, the context is that I realize that this must not be a global issue.

Hmm, so I've heard reddit is super-cached... is this possibly a caching fault then?

reddit uses redis, correct? And it must be sharded, right? So maybe some redis cluster nodes are down?

I'm trying to learn here, and I am likely asking the wrong questions.. The goal of my post was to understand this type of failure, as I realize that it must be partial as in if all of reddit resign was down, it would be news. If anyone could correct any of my statements or assumptions I would really appreciate it.

8 comments

  1. markh
    Link
    I can’t comment on desktop, but I see the “something went wrong” error regularly on mobile. Regular browsing is a chore on that clunky piece of garbage.

    I can’t comment on desktop, but I see the “something went wrong” error regularly on mobile. Regular browsing is a chore on that clunky piece of garbage.

    1 vote
  2. [4]
    apoctr
    Link
    new.reddit.com works for me.

    new.reddit.com works for me.

    1. [2]
      Neverland
      Link Parent
      Interesting... this is what I have gotten all day from EU, and via VPN to SF. https://i.imgur.com/xqmOPaz.png Also, others have the same problem: https://downdetector.com/status/reddit

      Interesting... this is what I have gotten all day from EU, and via VPN to SF.

      https://i.imgur.com/xqmOPaz.png

      Also, others have the same problem: https://downdetector.com/status/reddit

      1 vote
      1. Bauke
        Link Parent
        Reddit's statuspage also confirms there's an issue with desktop web.

        Reddit's statuspage also confirms there's an issue with desktop web.

        2 votes
    2. Neverland
      (edited )
      Link Parent
      Hmm, so I've heard reddit is super-cached... is this possibly a caching fault then? edit: reddit uses redis, correct? And it must be sharded, right? So maybe some redis cluster nodes are down? I'm...

      Hmm, so I've heard reddit is super-cached... is this possibly a caching fault then?

      edit: reddit uses redis, correct? And it must be sharded, right? So maybe some redis cluster nodes are down?

      I'm trying to learn here, and likely I am asking the wrong questions.. The goal of my post was to understand this type of failure, as I realize that it must be partial as in if all of reddit resign was down, it would be news. If anyone could correct any of my statements or assumptions I would really appreciate it.

      1 vote
  3. mftrhu
    Link
    I have not looked into it, but it seems likely to me: for example, while new reddit allows you to format code blocks with three backticks, that doesn't work on the old interface. If you make a...

    I am curious, does reddit have a different version of their API for the redesign, and that's what's been down for hours?

    I have not looked into it, but it seems likely to me: for example, while new reddit allows you to format code blocks with three backticks, that doesn't work on the old interface. If you make a reddit API request for a comment/self-text post you'll see that the response contains both the markdown source and the HTML, so it's not because they are using different in-browser markdown parsers.

  4. [2]
    Hypersapien
    Link
    Haven't noticed, since I keep the redesign turned off.

    Haven't noticed, since I keep the redesign turned off.

    1 vote
    1. Neverland
      Link Parent
      Yeah, I figured the general Tildes audience probably hadn't noticed :) I just accidentally went to reddit in a different browser and it was signed out.

      Yeah, I figured the general Tildes audience probably hadn't noticed :) I just accidentally went to reddit in a different browser and it was signed out.

      1 vote