13 votes

GOG expands its policy to allow refunds up to 30 days after purchase

Tags: gog, refunds

2 comments

  1. SkewedSideburn
    Link
    Since it's a DRM free store, previously they were allowing refunds only in case your game was not working and they couldn't fix it. Now you can refund the game 30 days after purchase, even if you...

    Since it's a DRM free store, previously they were allowing refunds only in case your game was not working and they couldn't fix it. Now you can refund the game 30 days after purchase, even if you downloaded it (since they can't track you reliably and Galaxy is optional time is not a factor like in Steam)

    Personally, I try to buy games in GOG first, if it's not there, only then I go to Steam. This is a change that makes sense to me and that I've long been waiting for: after all, there's no real benefit to cheating the system, the same installers are on Pirate Bay, but there is a benefit to legitimate customers.

    8 votes
  2. Deimos
    Link
    Eurogamer has an article about this today, talking about how devs that sell their games on GOG weren't informed about this at all, and talking to a few of them about it. I think the concerns are a...

    Eurogamer has an article about this today, talking about how devs that sell their games on GOG weren't informed about this at all, and talking to a few of them about it.

    I think the concerns are a little overblown, since (like @SkewedSideburn said) the installers are already DRM-free and someone can easily pirate them if they don't want to pay for a game. But I'm sure there will still be some abuse of it, and it's inconsiderate of GOG to make major changes like this without even bothering to consult with all the people whose games they're selling.

    3 votes