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Rogers, Fido and Bell call centre workers penalized for reducing plans, offering credits

Posted by Catt
Tags: canada, rogers, fido, bell, customer service, telecoms, telcos, work, employees, call centres, author.erica johnson, source.cbc
https://www.cbc.ca/news/business/telecom-call-centre-incentives-hurt-customers-say-insiders-1.4857890

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Title
Call centre secrets: Current and former telco employees reveal why they're reluctant to help you | CBC News
Published
Oct 15 2018
Word count
1685 words