Noticed right after posting that I misspelled Rossmann's name. This is a pathetic move by Apple, I'm glad he's willing to take this to court. It is crazy how big companies are doing everything...
Noticed right after posting that I misspelled Rossmann's name.
This is a pathetic move by Apple, I'm glad he's willing to take this to court. It is crazy how big companies are doing everything they can to stop people from using their equipment for too long.
Except, Rossmann is at fault here. He imported batteries bearing Apple's trademark, that were not manufactured with Apple's authorisation, which he even admitted to here. But of course, we live in...
Except, Rossmann is at fault here. He imported batteries bearing Apple's trademark, that were not manufactured with Apple's authorisation, which he even admitted to here.
But of course, we live in a world of clickbait outrage where nuance no longer matters, so hey.
Fixed. :) And yeah, Apple is being pretty damn scummy. Their fight against Right to Repair legislation especially is honestly the final straw for me. My iPad Pro is the last Apple product I will...
Noticed right after posting that I misspelled Rossmann's name.
Fixed. :)
And yeah, Apple is being pretty damn scummy. Their fight against Right to Repair legislation especially is honestly the final straw for me. My iPad Pro is the last Apple product I will ever buy.
Oh, come on now. The title is misleading, and this is absolute nonsense. Rossmann even later admitted to using parts from a factory in China that wasn't authorised to manufacture the batteries...
The lengths that apple goes through make repairs difficult is absurd. I do warranty repairs for dell and xerox, my coworker (different company, we are both stationed at a site together) does...
The lengths that apple goes through make repairs difficult is absurd. I do warranty repairs for dell and xerox, my coworker (different company, we are both stationed at a site together) does warranty repairs for apple. You have to be an apple certified service provider to buy and use a diagnostics server, then you are only allowed to order the parts it deems as faulty. You have to use apple's GSX system to order these parts, which are even insanely overpriced on this system. (Think $700+ for a system board, or an outdated graphics card). You are not allowed to perform component level repairs. He's forced to follow very strict guidelines on how each problem must be fixed and is punished if they are not followed exactly. Please let me know if I'm wrong about any of these points, I don't have to do any of this, I'm just reporting what my coworker tells me.
The business I work for lost their apple certified service provider status after workers ordered extra apple parts to keep on hand so that they could fix problems fast without making the user wait the 3 days it took for parts to come. (at least that's the story I was told). Which is why they had to bring in my coworker.
It's all absurd to me. I can fix something before it becomes a bigger issue even if nothing turns up in diagnostics, he can't. I can take apart everything with a single screwdriver. Apple sends him kits to disassemble their products. Like a huge 20lb block of plastic with latching wheels just to pull the back cover off of the new macbook pros without damaging hooks, which were placed there for the soul purpose of breaking if somebody were to open the case "incorrectly".
Most of the macbooks are made of components that are soldered on, or made into a giant single component (like the keyboard + battery + trackpad are all part of the topcase) so if your keyboard is broken, the entire topcase needs to be replaced at over $300. Every repair is insanely expensive now.
Apple didn't do this. USCBP seized batteries that were manufactured by a company in China that had no authorization to manufacture batteries bearing Apple's logo. Both USCBP & Apple are both...
The lengths that apple goes through make repairs difficult is absurd.
He sounds a bit wrathful at the end there but realistically what can he actually do? Is there any penalty for abusing the law like this? He says he's gonna pull $100K for every $1 they seized from...
He sounds a bit wrathful at the end there but realistically what can he actually do? Is there any penalty for abusing the law like this? He says he's gonna pull $100K for every $1 they seized from him but that just doesn't seem realistic in the slightest. And even if he pulled it off I can't see it making a difference to what I think might be the single biggest tech company.
Noticed right after posting that I misspelled Rossmann's name.
This is a pathetic move by Apple, I'm glad he's willing to take this to court. It is crazy how big companies are doing everything they can to stop people from using their equipment for too long.
Except, Rossmann is at fault here. He imported batteries bearing Apple's trademark, that were not manufactured with Apple's authorisation, which he even admitted to here.
But of course, we live in a world of clickbait outrage where nuance no longer matters, so hey.
Wow, would not have posted if I'd seen that. He strongly implied that they were original batteries in the video.
Fixed. :)
And yeah, Apple is being pretty damn scummy. Their fight against Right to Repair legislation especially is honestly the final straw for me. My iPad Pro is the last Apple product I will ever buy.
Oh, come on now. The title is misleading, and this is absolute nonsense. Rossmann even later admitted to using parts from a factory in China that wasn't authorised to manufacture the batteries that the USCBP seized.
Thanks for pointing that out. I'm just going to remove this submission entirely.
The lengths that apple goes through make repairs difficult is absurd. I do warranty repairs for dell and xerox, my coworker (different company, we are both stationed at a site together) does warranty repairs for apple. You have to be an apple certified service provider to buy and use a diagnostics server, then you are only allowed to order the parts it deems as faulty. You have to use apple's GSX system to order these parts, which are even insanely overpriced on this system. (Think $700+ for a system board, or an outdated graphics card). You are not allowed to perform component level repairs. He's forced to follow very strict guidelines on how each problem must be fixed and is punished if they are not followed exactly. Please let me know if I'm wrong about any of these points, I don't have to do any of this, I'm just reporting what my coworker tells me.
The business I work for lost their apple certified service provider status after workers ordered extra apple parts to keep on hand so that they could fix problems fast without making the user wait the 3 days it took for parts to come. (at least that's the story I was told). Which is why they had to bring in my coworker.
It's all absurd to me. I can fix something before it becomes a bigger issue even if nothing turns up in diagnostics, he can't. I can take apart everything with a single screwdriver. Apple sends him kits to disassemble their products. Like a huge 20lb block of plastic with latching wheels just to pull the back cover off of the new macbook pros without damaging hooks, which were placed there for the soul purpose of breaking if somebody were to open the case "incorrectly".
Most of the macbooks are made of components that are soldered on, or made into a giant single component (like the keyboard + battery + trackpad are all part of the topcase) so if your keyboard is broken, the entire topcase needs to be replaced at over $300. Every repair is insanely expensive now.
Apple didn't do this. USCBP seized batteries that were manufactured by a company in China that had no authorization to manufacture batteries bearing Apple's logo. Both USCBP & Apple are both within their rights to do this. Rossmann making this about RoR is more of his typical strategy of blowing tiny, unrelated things out of proportion—when really, he's legally at fault here for doing exactly what USCBP is claiming.
He sounds a bit wrathful at the end there but realistically what can he actually do? Is there any penalty for abusing the law like this? He says he's gonna pull $100K for every $1 they seized from him but that just doesn't seem realistic in the slightest. And even if he pulled it off I can't see it making a difference to what I think might be the single biggest tech company.