TL;DR - I am beta testing Okuna and wanted to know their thoughts on the problems being experienced by Facebook. Thus, you may want to visit the post referenced above first.
Here's what I posted to the development team:
Last year Casey Newton published an article entitled "The Trauma Floor - The secret lives of Facebook moderators in America" that can be read here:
There is an accompanying video here:
Today an article came out entitled "YouTube moderators are being required to sign a statement acknowledging the job could give them PTSD" and can be read here:
Moving forward, how will Okuna ensure that nothing like this takes place?
Here are the five responses that I received:
It’s awful what they have put up with and how little they are being listened to or accommodated.
The only way Okuna can control the kind of content it wants to have is by keeping it “invite only” for as long as possible - so far so good. It will eventually be a choice between $, mission and scalability: how about we cross that bridge when we get there and do our utmost to make this platform friendly, efficient and transparent in the meantime?
I’m hopeful that we’re building a culture of “don’t be a dick”, and that said culture will rub off on new members.
I think it is totally fair to require a certain amount of decency. Nothing wrong with having different opinions, and voicing them, but attacking another member is never OK.
Likewise, I am for zero tolerance on fascism, racism, sexism, various phobia and general ass hattery.
From what I have seen, this is already the direction in which we’re going.
It occurs to me that there are probably staff spies from other platforms on Okuna already. @jff I’m with you. Invite-only only protects O for a short while. Human nature doesn’t change. If we think O is immune we’re fooling ourselves.
Little things, like limit to number of nested replies, make ranting harder. Better behaviour can be partly engineered……
Invite only doesn’t protect. Lots of us are on other platforms propagating Okuna there and offering invites. Including me. There always can be a rotten fruit amongst them who get invites that way. Beside that, there is a waiting list…