Someone registered their phone subscription using my email

guissmo
Sat, 16 Dec 2023 11:42:39 +0000

Hello, as the title says: someone registered their phone subscription using my email. It doesn't make sense as I (obviously) never permitted this stranger to use my email for their subscription.

I say stranger but I now know their first name, their last name, their billing address, and their phone number by now. It's crazy.

I would just like the emails to stop coming! I know I could just make a filter to forward everything from this domain to spam but is there a way to actually make the phone company to stop sending me things?

The emails are coming from a language that I don't know how to speak (so calling customer service is not an option here).

I tried using the "forget password" option but for some reason that's not arriving to me. Probably it's pinging their phone first to verify that it was them who initiated it.

The best customer service I can find is by WhatsApp but it's a robot that always asks the stranger to verify that it's them.

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