Why I cannot take a holiday... Work!

I have a very senior role inside of a 450 person company, in IT. I'm not going to be too specific but it's in the TV industry. I state this because anyone that works in TV probably knows it's full of hot heads and technically inept people. I have a very small team of two in the UK looking after four sites, a couple of guys in the US too, looking after almost pure remote folks, they're mostly cloud.

Every time I go on holiday and as the most technical and senior person, some shit happens that ruins my break. I've had everything from ISP issues caused by finance not paying the bill so we had a site cut off, through to a show not being able to be delivered to channel on a deadline of hours which meant I had to step in, no matter where in the world I am and on what vacation.

I'm away again. Today, 10am, ping after ping about a site outage. Servers unavailable. Telephones not working. IT have failed again. The usual email chains and Teams/Slack chats that start pointing and poking. Absolutely furious and away on a family break I ignored it for the youngsters to solve, it should have been an easy fix. But no, the information given to them was wrong. The diagnosis handed to me incorrect. A cancelled ISP contract kicked in but we have multiple site outbound connections so that should not effect us. The site to site link goes dark for this particular site. I finally get THE CALL. I'm not going to rant too much as it gets technical but there's only so much that can be done from a phone VPN over a poor quality cell connection when you're somewhere between a wooded area a beach, and all you have on you is a 6" android device. I eventually got hold of my US senior tech who spent a four hours trying to direct the UK youngsters on what to touch, where to look. Turns out, some people randomly plugged in a switch, a NAS with DHCP server on and then managed to loopback the network using two ports of a SIP phone over the weekend as they had no clue what they were doing and eventually the network gave out. Spanning tree is not as good as it should be. We're a small team and due to always being overridden in protocol I've never been allowed to MAC address deny by default even though we're often a hacker target. BYOD is rife and it's getting harder to not lose data.

Anyway. Another day of my vacation ruined, time I should have spent concentrating on my family and having fun, building memories. The seething email I have sent to the board will go down like a lead balloon, I cannot wait to read the responses on Monday! Deny is going to get enabled by default or I'm going to resign.

So I ask you, how many others like me are there in here that work pushes in to your personal time, every time you try to get away from it?