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We Re-Launched The New York Times Paywall and No One Noticed

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  1. patience_limited
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    Say what you will about The New York Times and its paywall, this is actually a nifty explanation of a major re-architecture project, including planning, testing, and rollout processes for a...

    Say what you will about The New York Times and its paywall, this is actually a nifty explanation of a major re-architecture project, including planning, testing, and rollout processes for a high-risk change.

    This project allowed us to hone our playbook for how to handle launches:

    • Peer review your plan before building.
    • Ensure proper test coverage for key moving pieces.
    • Ensure you have metrics and observability in place to watch for issues.
    • Consider a very gradual rollout (even a dark rollout) instead of a full cut-over.
    • Keep an eye out for anomalies during and after launch, and have an easy way to roll back if any issues come up.
    2 votes