I am sad to say that, for the most part, the mark of a good American transit manager, official, or regulator isn’t that they display real willingness to learn. Too few do. Rather, the mark is that they don’t say obviously false things with perfect confidence; they recognize their limits.
This is frustrating, because many of these people genuinely want to make things better – and at the federal level this even includes some political appointees rather than career civil servants. The typical cursus honorum for federal political appointees involves long stints doing policy analysis, usually in or near the topic they are appointed to, or running state- or city-level agencies; I criticize some of them for having failed in their previous jobs, but that’s not the same as the problem of a generalist overclass that jumps between entirely different fields and has no ability to properly oversee whichever field whose practitioners have had the misfortune to be subjected to its control.
The good ones ask interesting questions. Some are easy to answer, others are genuine challenges that require us to think about our approach more carefully. And yet, three things bother me.
They are not technical
[...] The overclass comprises lawyers and public policy grads; engineers, architects, and planners can be trusted civil servants but are expected to lower their gaze in the presence of an elite lawyer (and one such lawyer told us, again with perfect confidence, something that not only was wrong, but was wrong about American law in their field). [...]
They nudge and do not do
The American federal government is uncomfortable with the notion of doing things directly. One is supposed to make general rules and nudge others. Even regulations take a nudge form – often instead of direct compulsion (say, installing a safety system), the federal government would nudge private actors by threatening to withhold funds or other support if they don’t do it.
One consequence is that federal agencies don’t really try to learn how to do things themselves. [...]
They still only look inward
[...] There’s ample interest among Americans in how to do better, reaching the highest levels among the people I’ve directly talked to, but so far it’s based entirely on internal thinking. Foreign examples can inform them but are not to be investigated as closely. I do know of some officials who’ve read the non-American reports we’ve put out, but it’s not common even among the good ones. [...]
From the blog post: