Over here in Belgium we have Bolt. They're basically an Uber competitor: Taxis, scooters, bikes and in some country even food delivery. Very popular in Europe.

The other day my partner was harassed by one of their taxi drivers. I filed a complaint on Bolt, expecting nothing but boilerplate "We're sorry here's a refund on the trip".

I got, two days later, a lengthy response detailing what they would do, and asserting that if we wish to talk to the police they will help and assist in any way they can. I then, a couple of days after that (this morning) received a call from a senior at the company in Belgium, asking for more details, offering her support, and even giving me her direct cell line if "myself or my partner need to further talk about the incident".

I honestly didn't expect this from a company which, to my knowledge, has already scaled multinationally. And yet.

Brussels is ridiculously beautiful in December. I feel so lucky to live here.

There's a christmas market where lots of independents sell artisanal products of all sorts. It's incredibly cool.

https://www.brussels.be/winter-wonders

There's a huge christmas tree in Grand Place which looks fantastic. There's also this weird multicolor lightshow nearby which you can walk and dance inside of (must be pretty crazy on psychedelics). Took this photo of it with the girlfriend earlier today.

It's late and I'm kind of too tired to elaborate too much on it, but god damn it's so cool here. I live like… five minutes walk from all this. I've been in love with Brussels all year ever since I moved here last january, and this is like a really nice wedding anniversary gift for me and this city.