I don't know what outcome they had "hoped" for, but that's a damn sight better than how I expected this story to end. It sounds like, other than the delays and some potentially pissed-off...
Thursday, Jesse, our lawyer, the factory owner, and the account manager sat down at the factory to hash out a new legal agreement between all the parties. Everyone agreed that we had paid everything we thought we had. The account manager confirmed in writing that she had received all the money we sent and agreed to repay it to the factory. Everyone agreed about the products (and quantities) we've ordered. We agreed to new delivery dates for everything that hasn't yet shipped. The factory agreed in writing that we own all the tooling we've paid for and that they will make it available for us to move to another factory if we want to.
The meeting didn't come to quite the resolution we'd hoped it would, but it turned out dramatically better than it might have.
I don't know what outcome they had "hoped" for, but that's a damn sight better than how I expected this story to end. It sounds like, other than the delays and some potentially pissed-off customers, everything is pretty much back on track and their relationship with the factory is actually better than ever.
In essence they did obtain all the money back, since even if she doesn't return all the money to the factory they have agreed to fulfill the orders, so keybordio can basically wash their hands of...
The account manager confirmed in writing that she had received all the money we sent and agreed to repay it to the factory. Everyone agreed about the products (and quantities) we've ordered. We agreed to new delivery dates for everything that hasn't yet shipped.
In essence they did obtain all the money back, since even if she doesn't return all the money to the factory they have agreed to fulfill the orders, so keybordio can basically wash their hands of the situation. This is entirely speculation, but I suspect what they had hoped for was some form of punishment for the con-artist or additional compensation for all their trouble, which is somewhat unrealistic IMO.
I don't know what outcome they had "hoped" for, but that's a damn sight better than how I expected this story to end. It sounds like, other than the delays and some potentially pissed-off customers, everything is pretty much back on track and their relationship with the factory is actually better than ever.
They might have wanted to obtain more of the money they lost back from the con artist/account manager.
In essence they did obtain all the money back, since even if she doesn't return all the money to the factory they have agreed to fulfill the orders, so keybordio can basically wash their hands of the situation. This is entirely speculation, but I suspect what they had hoped for was some form of punishment for the con-artist or additional compensation for all their trouble, which is somewhat unrealistic IMO.