8 votes

Even if you're trying to avoid Grubhub by calling restaurants directly, Grubhub could still be charging it a fee

2 comments

  1. [2]
    Akir
    Link
    I wish we had a half-decent attorney general so they would go after this company. I can't see how this constitutes anything less than fraud. GrubHub is providing these numbers under the pretense...

    I wish we had a half-decent attorney general so they would go after this company. I can't see how this constitutes anything less than fraud. GrubHub is providing these numbers under the pretense that they are direct lines to the business in question.

    8 votes
    1. joplin
      Link Parent
      Yeah, this is outright fraud. I suspect that most restaurants they're doing this to are small mom-and-pop shops and the owners either don't know they can complain to the AG about it, or don't have...

      Yeah, this is outright fraud. I suspect that most restaurants they're doing this to are small mom-and-pop shops and the owners either don't know they can complain to the AG about it, or don't have the time and resources to do it. They're unlikely to file suit against GrubHub because lawsuits are very expensive and long and drawn out. But I suppose if enough consumers complained, something might get done. I refuse to use any of these services so I've never run into this personally.

      3 votes