13 votes

Vesync voluntarily discontinues certain claims for HEPA air purifiers following challenge by Dyson

4 comments

  1. [3]
    FarraigePlaisteach
    (edited )
    Link
    While this article is from 2023, I recently bought a 300S. Despite researching, I was unaware of the false claims.

    Dyson challenged claims that Vesync’s Levoit EverestAir Smart True HEPA, Core 300, and Core 300S True HEPA air purifiers and their respective replacement filters have passed HEPA standards and argued that such claims conveyed other misleading messages.

    In its advertiser statement, Vesync … stated that it “does not concede that there was anything misleading about the claims but has decided to voluntarily discontinue the claims.”

    While this article is from 2023, I recently bought a 300S. Despite researching, I was unaware of the false claims.

    16 votes
    1. [2]
      XanIves
      Link Parent
      Same, fun to see the Amazon listing still says HEPA on it, and it’s still #1 for “HEPA filters”.

      Same, fun to see the Amazon listing still says HEPA on it, and it’s still #1 for “HEPA filters”.

      11 votes
      1. FarraigePlaisteach
        Link Parent
        That’s what caught me out, as well as the countless online reviews by tech magazines and YouTube channels repeating the HEPA claim. I’ve searched their website and according to their own search...

        That’s what caught me out, as well as the countless online reviews by tech magazines and YouTube channels repeating the HEPA claim.

        I’ve searched their website and according to their own search tool, there isn’t a single occurrence of the term HEPA.

        4 votes
  2. FarraigePlaisteach
    Link
    I asked them if they have any HEPA products and got this reply: “Thank you for your inquiry. The Core 300S filters were tested as manufactured to meet HEPA standard, IEST RP CC001.6 Class H,...

    I asked them if they have any HEPA products and got this reply:

    “Thank you for your inquiry. The Core 300S filters were tested as manufactured to meet HEPA standard, IEST RP CC001.6 Class H, tested per IEST RP CC007.3.

    We stand by the quality and effectiveness of our products. Levoit is simply making changes to some of its advertising, which it does in the ordinary course of business from time to time. I do not have any further information regarding these changes at the moment.

    I hope this helps and please let me know if you have any other questions.”

    4 votes