Confusion was gathering momentum when a new app was discovered the same night, created by the Digital Development Ministry, called "Gosuslugi STOP Coronavirus.” When Muscovites started downloading it, they at once saw that the app required them to get a new pass for every trip to a shop or pharmacy and to walk the dog — and this was contrary to Sobyanin’s statement that the pass would be needed only to move in a car.
On Monday, the Moscow government’s phone lines got jammed, with the city authorities claiming it was due to the stupidity of Muscovites.
The same happened with SMS text registration — and the authorities, yet again, claimed Muscovites were too dumb to send a proper SMS text to get a valid digital pass. At the same time, many people tried to get a digital pass with a QR code through the city government website, mos.ru. The website collapsed several times, with the authorities quick to blame DDoS attacks carried out by hackers from abroad.
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