Western Digital refused to answer our questions about its self-wiping SanDisk SSDs. Oh, and it’s also getting sued.

It sounds to me like they're reviewing what went wrong. But man, their PR person didn't do great with that response. And they're making a mistake by continuing to sell these right now.

I have noticed that companies who seem to escape these situations are the ones who communicate clearly and avoid corporate speak. They write a nice, detailed blog post apologizing, explaining the exact issue, and then explaining how and when they're going to make it right.

If they don't know the details, they say very bluntly, "we don't know what the problem is yet, but we are looking into it and we will share everything we know once we find out. In the meantime, we have pulled this product and are coming up with a plan to make this right for our customers."

They don't make excuses and, I'll stress this again, they avoid the vague, corporate speak. Everyone hates that shit.

The Baldur's Gate 3 team recently did a great job explaining their screw up to the public, if you want an example of what I'm talking about.

To make it worse, this isn't even the first catastrophic firmware bug SanDisk has had in the last few years. They had one with enterprise SAS SSDs a few years back where they'd self brick at around 40k hours - https://www.thestack.technology/ssd-death-bug-40000-hours-sandisk/

SanDisk is/was my "go to" for micro SDs. I'm assuming that they are still good, but I'll probably need to look to another brand now.

Any suggestions as to the current champs in the micro SD and SSD worlds?