This has been getting worse and worse over the past few years, since around the time of the new headquarters project. I'm happy to see they're bringing it to all their platforms. I'm seeing some...
This has been getting worse and worse over the past few years, since around the time of the new headquarters project. I'm happy to see they're bringing it to all their platforms. I'm seeing some issues in Catalina, and Music.app... is trash. Buggy, awful trash. I don't think I've ever actually hated a piece of software Apple has developed before, but Music.app on the Mac is TERRIBLE. When I was still using it I was averaging a new bug found per day (and these weren't obscure bugs, either, things like "playing music through my computer speakers sometimes doesn't work"), a level of terrible I've not encountered for about ten years (and that was not even with Apple's software). Beyond the bugs, the UI is just awful and poorly thought-out.
It's really good to see that Apple has realized their software has started to suffer in terms of quality, as this is very much in line with the sentiment I've experienced first-hand and seen from others.
I was actually really surprised when iOS 13 was so buggy, even though I was using the betas. It seemed like all the good press that the rock solid launch of iOS 12 had gotten them would have made...
I was actually really surprised when iOS 13 was so buggy, even though I was using the betas.
It seemed like all the good press that the rock solid launch of iOS 12 had gotten them would have made it clear that customers really liked that they had hit the reset button and taken the time to clean up the accumulated issues from iOS 7-12 instead of adding new whizzbang features. It's crazy to just waste all that goodwill less than a year later by releasing such a buggy iOS 13.
It also points to a bigger problem within the company that I've noticed lately. Rather than getting ahead of issues, they've let them simmer to the point where they boil over onto mainstream publications like CNN and The Wall Street Journal. I've had quite a few non-tech people tell me they won't buy Apple laptops because they don't trust the keyboards.
It seems extremely obvious to everyone outside of Apple that they needed to replace the keyboards on their laptops for nearly three years. From the outset, it was well known that people were having issues with their keyboards not working (to be clear, I'm talking about keyboards failing because of a single piece of dust getting under them, not how the typing felt). Had they simply changed their keyboards back in 2017 rather than just a few days ago, Apple could have easily avoided three years of continual bad press and a massive amount of lost trust. And now every single review of the new MacBook Pro includes some variation of the phrase, "Of course, time will tell if the keyboard is actually fixed this time."
Apple as a company has gained this weird pride in the last decade or so that seems to make it impossible for them to say, "Hey, we tried something and it didn't work. Let's go back to the older version where things did work," until the are faced with such a mountain of bad press that it's almost too late.
Outlined, for those who don't have a Bloomberg subscription1.
1And why would you, anyway?
This has been getting worse and worse over the past few years, since around the time of the new headquarters project. I'm happy to see they're bringing it to all their platforms. I'm seeing some issues in Catalina, and Music.app... is trash. Buggy, awful trash. I don't think I've ever actually hated a piece of software Apple has developed before, but Music.app on the Mac is TERRIBLE. When I was still using it I was averaging a new bug found per day (and these weren't obscure bugs, either, things like "playing music through my computer speakers sometimes doesn't work"), a level of terrible I've not encountered for about ten years (and that was not even with Apple's software). Beyond the bugs, the UI is just awful and poorly thought-out.
It's really good to see that Apple has realized their software has started to suffer in terms of quality, as this is very much in line with the sentiment I've experienced first-hand and seen from others.
I see you've never used iTunes for Windows
I was actually really surprised when iOS 13 was so buggy, even though I was using the betas.
It seemed like all the good press that the rock solid launch of iOS 12 had gotten them would have made it clear that customers really liked that they had hit the reset button and taken the time to clean up the accumulated issues from iOS 7-12 instead of adding new whizzbang features. It's crazy to just waste all that goodwill less than a year later by releasing such a buggy iOS 13.
It also points to a bigger problem within the company that I've noticed lately. Rather than getting ahead of issues, they've let them simmer to the point where they boil over onto mainstream publications like CNN and The Wall Street Journal. I've had quite a few non-tech people tell me they won't buy Apple laptops because they don't trust the keyboards.
It seems extremely obvious to everyone outside of Apple that they needed to replace the keyboards on their laptops for nearly three years. From the outset, it was well known that people were having issues with their keyboards not working (to be clear, I'm talking about keyboards failing because of a single piece of dust getting under them, not how the typing felt). Had they simply changed their keyboards back in 2017 rather than just a few days ago, Apple could have easily avoided three years of continual bad press and a massive amount of lost trust. And now every single review of the new MacBook Pro includes some variation of the phrase, "Of course, time will tell if the keyboard is actually fixed this time."
Apple as a company has gained this weird pride in the last decade or so that seems to make it impossible for them to say, "Hey, we tried something and it didn't work. Let's go back to the older version where things did work," until the are faced with such a mountain of bad press that it's almost too late.