15 votes

Thoughts on running online communities from the creator of Improbable Island

5 comments

  1. NaraVara
    Link
    I'm curious why the temp-ban seems to have disappeared from the moderator's toolbox in modern discussion spaces. This was my bread and butter when I moderated a large political discussion forum in...

    I'm curious why the temp-ban seems to have disappeared from the moderator's toolbox in modern discussion spaces. This was my bread and butter when I moderated a large political discussion forum in the aughts. 1-hour bans were pretty standard when things got heated and 24 hour bans were no uncommon. Week-long bans were used on occasion but we only really broke out the perma-ban stick when nothing else worked.

    Yeah I get that a lot of people react so badly to any sort of administrative action that they're basically guaranteed to be toxic when their ban expires, but I think this is largely a result of online culture being so anti-authoritarian that they take it personally. It's also a pretty straightforward problem to solve. If they don't learn after a temp-ban they get perma-banned. As long as the reasons for the ban are made clear and put forward publicly it's obvious to everyone what happened and why.

    On our site just about everyone got banned from time to time, and even moderators would occasionally get side-channel talking-tos by other mods if they needed to cool off, eventually culminating in warnings by site admins to check themselves or lose their mod powers. The lower long-term cost of a temp-ban is nice because it allowed to hold a firmer line on where the actual boundaries are while defaulting to perma-bans encourages mods to let things slide when well-respected members of the community do them which allows the overall tone to degrade.

    8 votes
  2. [3]
    heady
    (edited )
    Link
    Removed at author's inferred request.

    Removed at author's inferred request.

    4 votes
    1. RiderOfGiraffes
      Link Parent
      When I replied to the author, showing them a distilled copy I had made, they reacted violently, blocked me, and inserted the section here: I think they would react very, very badly to having a...

      When I replied to the author, showing them a distilled copy I had made, they reacted violently, blocked me, and inserted the section here:

      Another thing about community management, which came up in this very thread: I really wanna re-emphasize the whole "Let people delete their past selves" thing.

      I think they would react very, very badly to having a copy taken and posted here. or anywhere.

      You may argue that if it's been "published" on the web then it's fair game, but I'm pretty sure the author would be very unhappy for there to be a copy here.

      If you care about the author's thoughts and opinions, you might want to delete this.

      6 votes
    2. skybrian
      Link Parent
      It rambles a bit, but it’s pretty great to read about these kinds of experiences from someone who’s been there. Though it’s convenient, copying the whole thing here seems like a bit much? It might...

      It rambles a bit, but it’s pretty great to read about these kinds of experiences from someone who’s been there.

      Though it’s convenient, copying the whole thing here seems like a bit much? It might be good to delete this copy after a day or two, and let people read the original thread if it’s still up.

      But I don’t know how copying works on Mastodon. Does boosted content get deleted from the various servers it’s been copied to if the author removes it?

      4 votes
  3. rmgr
    Link
    My god I haven't seen a Legend of the Green Dragon server for a long time!

    My god I haven't seen a Legend of the Green Dragon server for a long time!