17 votes

Rogers CEO says service back online for most Canadian customers, blames outage on 'network system failure'

4 comments

  1. [4]
    cfabbro
    (edited )
    Link
    In case anyone outside Canada wasn't aware, yesterday (and part of today) almost the entire country experienced a massive service outage. Everything from cell phone service, television service,...

    In case anyone outside Canada wasn't aware, yesterday (and part of today) almost the entire country experienced a massive service outage. Everything from cell phone service, television service, internet service, banking/business transactions systems, transit systems, government offices, and even our emergency services, was affected.

    I'm a Bell customer, not Rogers, but even our internet slowed to a crawl yesterday, since so many people without service on Rogers network switched over to the Bell network in order to keep things operational, and stay connected. Thankfully things seem to have mostly recovered now, but it was an absolute mess.

    We REALLY need to start doing something about the fucking Telco/ISP oligopoly here in Canada. Hopefully this will finally be the wake-up call needed for our politicians to actually do something about this crap. The status quo of abysmal, overpriced, non-competitive services has been accepted for way too long in this country.

    15 votes
    1. highsomatic
      Link Parent
      The irony of working for the other big telco but having to take the day off because you can’t connect from home. All our meetings have been postponed to Monday because of this crap. My whole...

      The irony of working for the other big telco but having to take the day off because you can’t connect from home. All our meetings have been postponed to Monday because of this crap.

      My whole family was off the grid. Can you imagine needing an ambulance but can’t even call 911? When I think of state cyberterrorism, this is the kind of scenario that comes to mind. The risk can’t be overstated.

      9 votes
    2. [2]
      Comment deleted by author
      Link Parent
      1. cfabbro
        (edited )
        Link Parent
        I unfortunately don’t have time to give your comment the attention it deserves right now (I’m on mobile and about to visit with my nephew for a few hours), but as some food for thought until I can...

        I unfortunately don’t have time to give your comment the attention it deserves right now (I’m on mobile and about to visit with my nephew for a few hours), but as some food for thought until I can reply with more a comprehensive comment addressing all the issues (I actually have a lot to say on this subject, if you’re interested in hearing me out):

        I think you’re being overly pessimistic. And the reason I think that is in part because Sasktel is a quite successful crown corp Telecom, despite Saskatchewan being the least densely populated province. So IMO there is no reason the same business model couldn’t be equally as successful in every other province too.

        7 votes
    3. cfabbro
      Link Parent
      p.s. Wikipedia article on the event, in case anyone is interested in reading about how widespread the problem was: https://en.wikipedia.org/wiki/2022_Rogers_Communications_outage

      p.s. Wikipedia article on the event, in case anyone is interested in reading about how widespread the problem was: https://en.wikipedia.org/wiki/2022_Rogers_Communications_outage

      5 votes