12 votes

HCL modernizes [Lotus] Notes by adding mail merge

3 comments

  1. [3]
    JCPhoenix
    Link
    I shouldn't be amazed that people are still using Lotus notes, since I work in the IT field and have seen some ridiculous stuff still in use, but I'm still amazed that people use it and it's being...

    I shouldn't be amazed that people are still using Lotus notes, since I work in the IT field and have seen some ridiculous stuff still in use, but I'm still amazed that people use it and it's being actively updated.

    I briefly worked at an enterprise helpdesk for a very large governmental-ish agency in 2019. Two of us were hired at the same time and as we were being trained, we were told that we were the first "class" to not be trained on supporting Lotus Notes. My fellow trainee, being in his late 40/early 50s, had at least some experience with it. Me, in my early 30s, had none; I just knew the name and that it was old software. I still don't really know what Lotus Notes is/does. Anyway, we were told that we would be allowed to freely pass any tickets/calls about Lotus Notes to a more senior agent, though we could work the ticket if we wanted to, too. I never did work one, but I only got like two tickets on it ever. Our trainer did say that no one in the entire organization of like 25,000 was really using it day-to-day. It was more that some people had archival information in Lotus Notes that they occasionally needed access to. So yeah, in 2019, we were the first to finally not have to deal with that program.

    8 votes
    1. [2]
      imperator
      Link Parent
      I used it at work up until 2019. It honestly sucked compared to Outlook. I don't really understand how anyone could choose to use it.

      I used it at work up until 2019. It honestly sucked compared to Outlook. I don't really understand how anyone could choose to use it.

      4 votes
      1. Matcha
        Link Parent
        I felt that way when working with WordPerfect at a law office. Especially when open source variants are easier to use (which is rarely the case) and more secure/updated.

        I felt that way when working with WordPerfect at a law office. Especially when open source variants are easier to use (which is rarely the case) and more secure/updated.

        1 vote