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  • Showing only topics in ~tech with the tag "data". Back to normal view / Search all groups
    1. Help needed: slow external hard drive

      I've got a 2TB Toshiba drive (formatted as NTFS) that has become very slow and I was wondering if anyone here as any ideas what the problem could be and how I could fix it. All the data I'd need...

      I've got a 2TB Toshiba drive (formatted as NTFS) that has become very slow and I was wondering if anyone here as any ideas what the problem could be and how I could fix it. All the data I'd need off the drive is backed up, but I would at least like a drive to put it back on to!

      In short, it became slow after I had to force power-off the system it was connected to (Pop OS installed on another external drive which I unplugged by mistake) and I haven't bothered to try to fix it in the six months since.

      I've tested it on Pop and it takes about 10-20 minutes to mount, and 2 minutes to unmount and safely remove. The data itself seems fine but performance is slow, accessing a 20MB image takes several seconds and selecting the drive in GNOME Disks caused it to freeze.

      The drive sounded louder than normal, especially after plugging in.

      On Windows, the drive was recognised and browsable immediately, but browsing through folders was very slow - opening some folders causes Windows Explorer to freeze for a while. Some of my double-clicks were mis-recognised as click-to-rename, which took several seconds to activate and during which time Task Manager reported the average response time between 5000 and 11000 ms.

      Attempting to load an audio file resulted in lots of buffering. Task Manager reports an active time of 100% (even when not loading files or folders) and the activity never exceeded 100 KB/s (and doesn't sustain it for more than a second). Ejecting the drive takes forever - after ejecting it using the tray icon, the tray icon is not removed (even though there are no other drives connected or listed) and the active time is still 100% with the indicator LED blinking non-stop. The system did not enter sleep right away after me asking it to either.

      All of that to say, does anyone know what the issue could be, or how I could find and fix it? Thanks!


      Edit: fixed and normal functionality restored (at least so I can check the drive a bit easier) using Scan & Repair in Windows (see my comment).

      4 votes
    2. How do you manage data backups?

      Hi Tildes. Hopefully this thread will be both a good discussion and helpful to some of you, and hopefully me. As I'm guessing most of you know, data backups are quite important and it is best to...

      Hi Tildes. Hopefully this thread will be both a good discussion and helpful to some of you, and hopefully me.

      As I'm guessing most of you know, data backups are quite important and it is best to have at least one copy locally and another copy somewhere else. At the moment, I store photos on an external hard drive and Google Drive, photos from my phone on Google Photos with copies of important original quality files saved locally, and everything else on drives in my PC and a network drive on my Raspberry Pi. It's far from ideal, I've only got one copy of some files and three or four of some others so I've been looking for something better to keep everything organised, safe and in one place.

      I've tried the free trial of Backblaze, which seemed the obvious choice, but it had a few problems. I couldn't backup my Pi's network share, and in general it's a bit clunky and difficult to use. It is marketed as an easy solution to backing up data, but in doing this it just makes everything more difficult, at least for me - I know what I want backed up, and I would prefer to select it manually, but by opting in everything for backup by default you have to spend ages excluding the folders you don't want saved, one-by-one, in a UI that is difficult to use and often unclear. Sometimes the exclusions list just doesn't work - the Program Files folders are meant to be excluded by default and they were listed under exclusions but were backing up anyway. For me it found over 200,000 files, and because they were all so small it barely managed to backup 100MB in three hours. (Not that I know where the files come from because they aren't listed in the Windows app in any vaguely comprehensible way.)

      So I need to find something else, and I was hoping someone here would have some recommendations. Personally I need it to:

      • Be affordable and easy to setup and use
      • Backup external and network drives to the cloud (physically keeping another drive somewhere else isn't an option for me)
      • Be trustworthy and have strong commitments to security and privacy
      • Work well for my use case: preferably automatic from Windows

      Looking forward to any comments or recommendations. Thanks!

      23 votes