I have changed my email more than once, just as part of customizing my online identity and all that.

and that obviously required me to login into any accounts I had and updating the email associated with them.

the most common workflow I have found is
login -> navigate to settings page -> edit the email field to the new email -> go to the inbox for the new email -> click confirm on confirmation email

then you can go to that website and do the forgot password, provide your email and change the password and get complete control.

I have always found that workflow weird cause it's the most prevalent one I have come across and seems so susceptible to tampering.

if someone leaves their laptop unattended for 3-4 minutes in public while visiting a bathroom (which happened often in the library of my university), there was nothing preventing me from going to their Facebook or whatever account they had open on their computer, changing the email to my own email and then clicking confirm on my inbox once I am back at my desk.

and most people don't have 2FA so that would effectively give me control of their account.
Hell, my university once had a potential data breach and they were 99.999% sure the data was not actually accessed by a malicious actor but still sent a mass email saying that they were advising everyone to change their passwords. a classmate of mine in the software systems program's attitude was basically "oh well, who cares?" and I just facepalmed internally.

there are maybe 3 websites I have come across that instead first send a confirmation email to your current inbox and after you confirm on that, then you get a confirmation email on the new email inbox. which isn't perfect but I feel like it's a bit more sensical and the best you can do without involving 2FA.

even then, that's also susceptible to the situation I described above if the user is always logged into their email.

I find it odd that websites don't prompt for a password as part of the email update process (or better yet 2FA with an app as even prompting for a password isn't a guarantee if the user has the password manager as an extension in their browser and they recently unlocked it before leaving their session unattended) to ensure that email changes are always done by the account owner.

My thoughts are that apps can have end-to-end encryption, but if the app on the end is still connected to someone's servers, there's nothing stopping them from pulling the contents of the chat after it's been decrypted on the other end. What options do we have for messaging that don't have this issue? I understand that anything that I can see can still get taken by the OS, etc., but I'm curious about that first step.

Hi Tilderinos,

I head up a small startup and we're looking to get some support for our data security. Up until now we've worked with small mom and pops that didn't have any requirements, but a few of our new clients have full data security teams and our infrastructure and policies/protocols aren't up to snuff. We reached out to a few consulting firms and they quotes us between $80-100k to get things set up and run us through a full SOC2 review. As a small company we don't really have that type of budget, more like $40-50k. I stumbled upon Vanta and Drata as alternatives and had meetings with their sales folks last week. Both of their offerings from setting up our protocols to monitoring and getting us through a SOC2 were only $16k.

Are platform based companies like Vanta or Drata enough to get us off the ground while we're still getting set up? Has anyone worked with them before and have any feelings one way or the other? Should we be signing on with a security consulting company - be it at a lower rate if we can negotiate it?
This is all quite new to me and any insight folks here can provide would be incredible useful.