13
votes
Weird video playback issue
Specifications:
Computer: Framework 13" DIY Edition.
- 32GB RAM
- 11th Gen i7-1185G7
- Windows 11 Pro
Browser: Brave Browser
- Current Version
Displays:
- Samsung LC27JG50QQNZA Series Curved 27in
- HP VH240a
Dock:
Issue:
Regardless of the website that I am on (I.e. Youtube, Twitch, Rumble, Netflix, etc.) my video stream will at random and only on my Samsung display will start to slide repeatedly to the left. The best way that I can describe it is to imagine taping a picture to a treadmill and setting to a highspeed setting. The image will move along with the treadmill. That's what the video feed does at random for some reason.- If I move it to the HP display it stops.
- sometimes when I move it back it continues and sometimes it doesn't.
- If I try and capture it via the built in screen recorder in windows it doesn't show up in the recording.
Have any of you had this experience or know what is causing this?
P.S. Thank you in advance for whoever corrects my tags and title which seams to happen evetime I post. I'm still trying to learn the correct way to post here on Tildes.
***EDIT***
All sorts of stuff is going on now...- My monitor also blinks now and then video starts to slide
- I've only gotten it to reproduce on Brave Browser.
- I put Firefox and Brave side by side when it started happening. When I clicked on the Firefox browser it stopped. Then when I clicked on to Brave browser it started again... Like WHAT!?
- With the browsers side by side the video on the brave browser started to slide again but now slid across both browsers...
- Every time I try to record it stops... It's mocking me at this point.
If screen recording doesn't capture it, the problem sounds outside/external of Windows- so graphics output from the iGPU, dock, cable, or monitor itself.
Swapping cables, outputs, etc all might help narrow it down.
From what I have experienced in my job, docking stations are notoriously the cause of a bunch of wild issues so it wouldn't surprise me.
I really hope it is not the dock. I got it specifically to have a one plug connection between at home at my desk set up vs being able to just grab it and go. But you verry well may be right. It happens randomly so it's hard to troubleshoot. Haha.
Sorry- for some reason I never got notified that you replied. Will be interested to see if nail down what is causing the problem! Docking stations can sometimes work fine. I personally use a Lenovo dock with my Lenovo work PC and have minimal issues, but still some. Every now and then one of my monitors resets to an incorrect resolution when rebooting- if I power down the dock and power it back up- problem solved every time.
However, I've provided support at my workplace for Lenovo docks w/Lenovo PCs and Dell docks with Dell PCs and even when the brand + PC are matched, we encountered quite a few random weird dock issues- not just one or two- but all sorts of stuff- PCs throttling themselves when connected, monitors blinking, inconsistent screen behavior/resolution, connection delays. Some solved with firmware updates to the dock, others solved with BIOS updates to the PC, some solved by using a better USB-C or display cable, some docks had to be replaced- and not all issues 100% solvable.
When it has to be a third-party dock (like in this case where the laptop maker doesn't make a dock)- the issues tend to be more common. For instance we had someone try using a CalDigit (I think) dock with a Lenovo PC and they had a list of about 5-6 problems that they could not get rid of (connection instability, PC would take 60-90 seconds just to unlock, etc)- and switching to a Lenovo dock solved them all instantly. The third-party dock just did not seem to talk well to the hardware of the laptop.
Its all good!
My monitor has started to blink too.
I know for a fact that there were a few BIOS updates released since I bought my laptop that I never got around to installing, (I've never done it before and need to find some time to be able to do some research to make sure I do it right.) but I think I can rule it out since it never has an issue with the other monitor.
I still need to get another DP cable to narrow down the problem. Just don't have the time or money at the moment haha.
The dock I purchased was tested with my laptop and people have said that it worked great but as you know from what you said they can do all kinds of crazy things.
is it "wrapping around"? in other words, as the picture slides to the left, what appears on the right? is it blank screen, or is it the part of the picture that went off the screen to the left?
I assume this happens while you're connected through the dock - does your laptop have an HDMI port of its own? if so, does it happen when connected directly, bypassing the dock?
you have two displays - does it happen if you disconnect the HP and connect only to the Samsung? does it still happen if you swap which port on the dock the monitors use? how about if you swap the HDMI cables?
does it only happen while playing video content of some kind? and does it only happen while playing a video in your browser? eg, can you reproduce it while playing a video in VLC? or using Firefox or another browser?
does it happen both when the video is full-screened and when it's not? if it happens outside of fullscreen mode, what part moves - is it just the video, or is it the entire monitor contents?
I'm using a thunderbolt dock to connect to my Samsung display with Display Port, and to my HP display with HDMI.
It is wrapping around in the sense that when the image slides to the left leaving a blank black screen until its completely off the video player and then starts back at the right side again and repeats but very fast. It never does it on the HP display connected to my Dell dock via HDMI. But its only in the video player. So if its full screened the whole screen does it but if its just windowed its just the windowed video player.
My laptop is a framework laptop so I can replace the ports at will via modular expansion cards. Right now it has 3 USB-C's, an HDMI port and a 3.5mm jack. but i only have my dock plugged in and everything is connected to that.
Its at random so next time I see it happen I'll try an open a video file in VLC and see if it happens there too along with some of the other things you mentioned.
If you uploaded a video it would be easier to visualize what's going on
That is one of the issues. When I try to record it, the screen recording looks normal like nothing is wrong even though on the screen it obviously is. Next time it does it I'll have to record it externally via my phone or a camera.
film it with your phone and a steady hand :)
Next time it does it I will. Haha.
I'll have to buy another DP cable and test it out. The laptop is around a year old. I'm thinking that the docking station may to blame as well. Im going to do more testing this weekend.