eBay is updating its privacy policy, effective next month (2025-04-27). The major change is a new section about AI processing, accompanied by a new user setting with an opt-out checkbox for having your personal data feed their models.

While that page specifically references European areas, the privacy selection appears to be active and remembered between visits for non-Europe customers. It may not do anything for us at all. On the other hand, it seems nearly impossible to find that page from within account settings, so I thought I'd post a direct link.

I'm well aware that I'm anomalous for having read this to begin with, much less diffed it against the previous version. But since I already know that I'm weird, and this wouldn't be much of a discussion post without questions:

• How do you stay up to date with contract changes that might affect you, outside of widespread Internet outrage (such as recent Firefox news)?
• What's your threshold -- if any -- for deciding whether to quit a company over contract changes? Alternatively, have you ever walked away from a purchase, service, or other acquisition over the terms of the contracts?

I've used eBay for many years. It seems to me their support is just getting worse and worse, and their buying experience is beyond confusing.

Most recently, I've been getting an invoice for items that I never committed to buy, I merely asked the seller if combined shipping was a possibility on these items. eBay support first told me that I made a bid on the items. I responded that is incorrect because the items weren't even up for auction, it was a fixed price. They responded with "oh sorry, I see you did not bid, but you did send an offer and if the seller accepts, you must pay the amount". But I never sent any monetary offer, I didn't even request a shipping price.

This is the most recent of a few experiences that just seem beyond confusing to me. Is anyone else having these kind of experiences?

Today I got an email from ebay.

It says:

We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk...

Well this is weird because I don't use ebay. I sold some things there over 10 years ago. Since then I may have logged in once or twice. Maybe I reset my password a few years ago to make it more secure. So I couldn't have violated any of their policies.

This is a concern to me because I assume someone has been using my account. I assume they have been logging into it and scamming other people. And the account is linked to my email so the scammer has that. So I don't know if someone found out my address info, credit card, or something else. But I can't login to ebay and change my email or check account history because my account is suspended.

So I contacted customer support and they replied a few hours later that I'm banned for life and the reason can't be told to me.

By the way, I did not reply to the original email or click any links in it. I went directly to the ebay site and contacted customer support through that. I'm sure it wasn't a phishing attempt, it's really ebay and they really banned my account (which I haven't been using).

Any suggestions? In my opinion eBay has not used proper security and is exposing me to risk by not giving more information about what has happened.