9 votes

Missing messages?

Posted by ignorabimus (edited )
Tags: ask.help, notifications, messages

Has anyone else noticed that sometimes the Tildes homepage will say "1 new message", but when clicking on this the message inbox is empty?

I guess this is because messages are being deleted after being sent? It's slightly annoying because I can't find a way to dismiss the "new message" notification.

17 comments

  1. [8]
    cfabbro
    Link
    Yeah, I'm pretty sure that happens when someone deletes their reply to you (or their comment gets removed by @Deimos) in between when you last refreshed tildes, and when you actually clicked the...

    I guess this is because messages are being deleted after being sent?

    Yeah, I'm pretty sure that happens when someone deletes their reply to you (or their comment gets removed by @Deimos) in between when you last refreshed tildes, and when you actually clicked the notification link. So the notification still shows up on whatever tildes page you were on, but the message no longer exists in the system.

    9 votes
    1. [7]
      ignorabimus
      Link Parent
      If I reload the page, the problem persists though. The issue I have is with private messages (not comments). I see a notification saying "1 new message" but when I click on it I can't see any...

      If I reload the page, the problem persists though. The issue I have is with private messages (not comments). I see a notification saying "1 new message" but when I click on it I can't see any messages, and I can't find a way to dismiss the notification.

      3 votes
      1. [5]
        Deimos
        Link Parent
        I fixed the "1 new message" notification for you. I'm not really sure how that could have happened in the first place, but I'll see if I can find anything.

        I fixed the "1 new message" notification for you. I'm not really sure how that could have happened in the first place, but I'll see if I can find anything.

        10 votes
        1. [3]
          Jambo
          Link Parent
          Life of a dev, I spend so much time trying to figure out how some of my users do some of the stuff they do 😂

          Life of a dev, I spend so much time trying to figure out how some of my users do some of the stuff they do 😂

          4 votes
          1. [2]
            ignorabimus
            Link Parent
            You should try feeding random numbers into your programs, they're almost as unpredictable as user behaviour :)

            You should try feeding random numbers into your programs, they're almost as unpredictable as user behaviour :)

            1 vote
            1. RustyRedRobot
              Link Parent
              Looking at how random numbers are generated, some would say users are more unpredictable.

              Looking at how random numbers are generated, some would say users are more unpredictable.

              2 votes
      2. cfabbro
        (edited )
        Link Parent
        Oh, that is definitely unexpected behavior then. AFAIK nobody can delete private messages, except @Deimos. And I don't know if he's even ever done something like that, since I imagine it would...

        Oh, that is definitely unexpected behavior then. AFAIK nobody can delete private messages, except @Deimos. And I don't know if he's even ever done something like that, since I imagine it would only ever happen in the case of harassment or something similarly egregious. But even then I would expect the notification to disappear on refresh. So I might have to file a bug report for this.

        2 votes
  2. [9]
    Markpelly
    Link
    I've only been using the app for a couple weeks, but I couldn't get any messages from the notification menu. I had to use the browser.

    I've only been using the app for a couple weeks, but I couldn't get any messages from the notification menu. I had to use the browser.

    1. ignorabimus
      Link Parent
      Ah – I only use the website, not the app but still can't see the messages.

      Ah – I only use the website, not the app but still can't see the messages.

      1 vote
    2. [2]
      updawg
      Link Parent
      Which app and OS? There is no official app so that app's dev may like to be made aware of a bug if that app is supposed to show you messages.

      Which app and OS? There is no official app so that app's dev may like to be made aware of a bug if that app is supposed to show you messages.

      1 vote
    3. [5]
      RustyRedRobot
      Link Parent
      If it's 3 Cheers for Android then it's the bell icon on that lower nav bar. Was a more recent feature so check the app is up to date.

      If it's 3 Cheers for Android then it's the bell icon on that lower nav bar. Was a more recent feature so check the app is up to date.

      1 vote
      1. [2]
        talklittle
        Link Parent
        To clarify, 3C4T will show public comment replies, but doesn't support private messages yet as of v0.6.

        To clarify, 3C4T will show public comment replies, but doesn't support private messages yet as of v0.6.

        4 votes
        1. RustyRedRobot
          Link Parent
          Aha! That makes sense, thank you for the clarification. And thank you for the app. Long term RIF subscriber so really happy that you made 3 Cheers too.

          Aha! That makes sense, thank you for the clarification.

          And thank you for the app. Long term RIF subscriber so really happy that you made 3 Cheers too.

          2 votes
      2. [2]
        Markpelly
        Link Parent
        It's 3 cheers and I cannot see DMs in that menu unless I am missing something. I just see notifications of replies to my comments

        It's 3 cheers and I cannot see DMs in that menu unless I am missing something. I just see notifications of replies to my comments

        1. updawg
          Link Parent
          As @talklittle (the developer) said, it does not support DMs yet.

          As @talklittle (the developer) said, it does not support DMs yet.

          1 vote