16 votes

Brazilian delivery workers take their fight to get app users to pick up their orders to local legislatures

Posted by skybrian
Tags: work, brazil, employees, gig economy, apps, delivery, government.local, food, author.lais martins, source.restofworld
https://restofworld.org/2023/delivery-driver-bikes-stolen-brazil/

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Title
Come downstairs or we'll eat your order, delivery workers tell customers
Authors
Laís Martins
Published
Aug 31 2023
Word count
1208 words

7 comments

  1. skybrian
    Link
    From the article:

    From the article:

    The social media trend showed how customers’ insistence on doorstep delivery is a common problem for Brazil’s almost 386,000 delivery app workers. It has since escalated into motorbike protests, with drivers honking and loudly revving up their bikes in front of apartment buildings. They have also taken their demands to local lawmakers. In two state capitals, Fortaleza and Porto Velho, delivery drivers have won the right to refuse requests to deliver inside apartment buildings.

    According to Rappi and iFood, which control over 90% of Brazil’s app delivery market, drivers do not need to make doorstep deliveries. On paper, representatives from both companies told Rest of World, their rules already require delivery workers to only go as far as a street-level point of contact, from which customers are asked to collect their meals.

    A common worry among drivers is that their cycles, motorbikes, or bags might be stolen if left unattended. Most buildings don’t allow them to park inside, workers told Rest of World, forcing them to leave their vehicles and delivery bags on the street. The bags frequently contain two or three orders as the apps assign them multiple deliveries along the same route. To avoid having the other orders stolen, the bags must also go up with the drivers.

    6 votes
  2. paris
    Link
    Very good article, thank you for sharing. Talking with friends in São Paulo, there seems to be this attitude outside of Rio that this is a Rio-only problem: that only upper-middle-class cariocas,...

    Very good article, thank you for sharing. Talking with friends in São Paulo, there seems to be this attitude outside of Rio that this is a Rio-only problem: that only upper-middle-class cariocas, as the former nobility of the imperial capital, can be so removed from the lives of workers to be so rude to demand this sort of deference from delivery drivers. While this obviously isn't the case, it is interesting to me to see that Rio is the only state listed considering a statewide law.

    Where I live in Rio is pretty low crime-wise, and my building (and, from what I've heard, most in the area) do allow the drivers to park their bikes inside the gates. But my building's doormen simply assume the drivers will come up, and so far my own pushback against it (saying to leave the delivery with them and I'll come down to fetch it) have met resistance from the doormen!

    I do think this is the right thing to do. These drivers go through so much as it is for little payment and great risk; beyond the risk of crime, the streets themselves can be dangerous for motoboys and bicyclists.

    5 votes
  3. random
    (edited )
    Link
    Speaking from Salvador, Bahia, Brazil. Delivery people going up buildings to apartment doorsteps is unheard of. If anything, that would be a security concern. Not just for the delivery person, for...

    Speaking from Salvador, Bahia, Brazil. Delivery people going up buildings to apartment doorsteps is unheard of.

    If anything, that would be a security concern. Not just for the delivery person, for everyone in the building as well.

    The doorman may put the delivery in the elevator for you to get, but they won't ride with it

    If you live in a luxury building with a bunch of employees, maybe one of them will bring for you. Maybe.

    Paulistas and Cariocas are not known for their modesty, let's leave it at that.

    2 votes
  4. [4]
    DiggWasCool
    Link
    I know this isn't quite on topic, but shouldn't it be "the rest of the world" or "rest of the world ?" Every time an article by "rest of world" shows up, I can't help but get confused while...

    I know this isn't quite on topic, but shouldn't it be "the rest of the world" or "rest of the world ?" Every time an article by "rest of world" shows up, I can't help but get confused while reading the article because "rest of world" sounds odd. Even in their articles, they'll often say "so and so responded to rest of world when asked for a comment," and it sounds odd reading that.

    Does anyone else feel the same? Or am I completely wrong with this?

    1 vote
    1. [3]
      morganmarz
      Link Parent
      It’s the same as any other publication name. “X refused to respond to CNN’s requests for information.” Rest of World is the name of the publication.

      It’s the same as any other publication name. “X refused to respond to CNN’s requests for information.” Rest of World is the name of the publication.

      1 vote
      1. [2]
        DiggWasCool
        Link Parent
        I get that, I meant how the phrase "rest of world" doesn't sound grammatically correct, so I was just using that example to see whether anyone else thought "rest of world" sounded grammatically...

        I get that, I meant how the phrase "rest of world" doesn't sound grammatically correct, so I was just using that example to see whether anyone else thought "rest of world" sounded grammatically incorrect to others as it did to me when I'd read it the context such as that example.

        1. skybrian
          Link Parent
          Yes, you’ve noticed something, and I agree that it’s usually not appropriate for formal writing, But dropping articles like “the” is a common habit that I associate with some English-speakers from...

          Yes, you’ve noticed something, and I agree that it’s usually not appropriate for formal writing, But dropping articles like “the” is a common habit that I associate with some English-speakers from some countries, so I think it’s thematically appropriate?

          I sometimes find myself writing that way by osmosis, particularly in comments in computer code. Also, restOfWorld would be a perfectly cromulent variable name.

          1 vote