I didn't see the actual video referenced but it doesn't seem all that likely it was misrepresented by the reporting. If not then there are few things to see here really(and even if yes then these...
I didn't see the actual video referenced but it doesn't seem all that likely it was misrepresented by the reporting. If not then there are few things to see here really(and even if yes then these things are still there since it is a long term pattern).
A normalization of online accounts needed to operate local functionality on owned devices.
Opaque and arbitrary moderation decisions based on who knows what, meriting zero actual explanation from the platform.
The likely reliance on "artificial intelligence"(marketing buzzword edition) to make impactful decisions while it is doubtful any human had any direct impact on it.
Inability to get hold of any customer service representatives at all.
Stated reason being generic and misrepresentative.
Defacto monopoly on certain kind of content effectively enabling this kind of thing.
Complete and utter longterm unwillingness of majority of people to consider alternative platforms and take a temporary hit to convenience now, leading ultimately to this.
As with these kinds of lists I have a feeling I may have forgotten something to add.
Self-censor or be demonitized. Private platform doesn't need to justify terrible behavior. Defacto OS monopoly with heavy horizontal and vertical integration means they make the rules. Software...
Self-censor or be demonitized.
Private platform doesn't need to justify terrible behavior.
Defacto OS monopoly with heavy horizontal and vertical integration means they make the rules.
Software vendors trying to double-dip trying to sell a good as a service using dubious legal reasoning to avoid any and all consumer protection laws.
Google has always sucked at (their non-existing, except for businesses) customer support. In any event, I feel like a company that proactively removed "don't be evil" from their guidebook isn't...
Google has always sucked at (their non-existing, except for businesses) customer support. In any event, I feel like a company that proactively removed "don't be evil" from their guidebook isn't exactly playing their cards close to their chest. Could there have been a better canary?
I may just be missing the guidebook you're referring to, but if you mean the Code of Conduct, they actually just moved the motto from the opening line to the closing. It's still there today. I see...
I may just be missing the guidebook you're referring to, but if you mean the Code of Conduct, they actually just moved the motto from the opening line to the closing. It's still there today.
I see a lot of confusion on this topic. There was an Times piece in 2015 that misleadingly claimed they'd dropped the motto. While the article explains it more fully, you'd get the wrong impression by reading just the headline. Really all that happened was that Alphabet introduced a new motto ("Do the right thing"), while Google retained their own.
Nope. They suck even for businesses. It's one of those things where if the algorithm decides to close your account, your only recourse is to loudly complain on HN and Twitter until a Googler...
their non-existing, except for businesses) customer support
Nope. They suck even for businesses. It's one of those things where if the algorithm decides to close your account, your only recourse is to loudly complain on HN and Twitter until a Googler decides to champion your case through back channels. It boggles the mind that the absolute one time it would be critical to be able to reach customer support is the time you're explicitly banned from it.
Honestly, in the early android days I had some pretty responsive chat and email support for some arcane issues, both in android and other google stuff. I was fairly impressed. That ship has long...
Honestly, in the early android days I had some pretty responsive chat and email support for some arcane issues, both in android and other google stuff. I was fairly impressed.
This is cartel behavior. Think about what resources in all of our lives are dependent on the proprietary technology and services provided by those in that cartel. We should be ashamed of...
This is cartel behavior. Think about what resources in all of our lives are dependent on the proprietary technology and services provided by those in that cartel.
We should be ashamed of ourselves. We have built a panopticon on legal technicalities, allowed morons to distract us from encroaching political tyranny, and I guarantee almost everyone who sees this news will think it isn't their fault.
I didn't see the actual video referenced but it doesn't seem all that likely it was misrepresented by the reporting. If not then there are few things to see here really(and even if yes then these things are still there since it is a long term pattern).
A normalization of online accounts needed to operate local functionality on owned devices.
Opaque and arbitrary moderation decisions based on who knows what, meriting zero actual explanation from the platform.
The likely reliance on "artificial intelligence"(marketing buzzword edition) to make impactful decisions while it is doubtful any human had any direct impact on it.
Inability to get hold of any customer service representatives at all.
Stated reason being generic and misrepresentative.
Defacto monopoly on certain kind of content effectively enabling this kind of thing.
Complete and utter longterm unwillingness of majority of people to consider alternative platforms and take a temporary hit to convenience now, leading ultimately to this.
As with these kinds of lists I have a feeling I may have forgotten something to add.
Google has always sucked at (their non-existing, except for businesses) customer support. In any event, I feel like a company that proactively removed "don't be evil" from their guidebook isn't exactly playing their cards close to their chest. Could there have been a better canary?
I may just be missing the guidebook you're referring to, but if you mean the Code of Conduct, they actually just moved the motto from the opening line to the closing. It's still there today.
I see a lot of confusion on this topic. There was an Times piece in 2015 that misleadingly claimed they'd dropped the motto. While the article explains it more fully, you'd get the wrong impression by reading just the headline. Really all that happened was that Alphabet introduced a new motto ("Do the right thing"), while Google retained their own.
I wasn't aware of that! Thanks.
Nope. They suck even for businesses. It's one of those things where if the algorithm decides to close your account, your only recourse is to loudly complain on HN and Twitter until a Googler decides to champion your case through back channels. It boggles the mind that the absolute one time it would be critical to be able to reach customer support is the time you're explicitly banned from it.
E.g. Terraria dev using Twitter to escalate
Honestly, in the early android days I had some pretty responsive chat and email support for some arcane issues, both in android and other google stuff. I was fairly impressed.
That ship has long sailed.
This is cartel behavior. Think about what resources in all of our lives are dependent on the proprietary technology and services provided by those in that cartel.
We should be ashamed of ourselves. We have built a panopticon on legal technicalities, allowed morons to distract us from encroaching political tyranny, and I guarantee almost everyone who sees this news will think it isn't their fault.
It is your fault. Feel bad.