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  • Showing only topics in ~tech with the tag "telecoms". Back to normal view / Search all groups
    1. Need help unlocking phone from carrier (AT&T)

      Quick background: wife inherited an iPhone 8 plus from a recently deceased relative. Said relative used to have AT&T, wife and I do not. I was hoping to possibly use this phone on an upcoming...

      Quick background: wife inherited an iPhone 8 plus from a recently deceased relative. Said relative used to have AT&T, wife and I do not. I was hoping to possibly use this phone on an upcoming international trip but it would need to be unlocked from the carrier first so I can put a new sim card in it. (Just to be clear, I don't mean getting into the actual phone, we've already saved the few photos and messages that were on there and reset the phone to factory settings). Tried doing the automated process on the AT&T website and it was denied immediately, no explanation given. Tried calling them and the automated system straight up hangs up on me because I don't have an account with them. So lastly we tried taking it directly to an AT&T store where they directed us to either call the number that keeps hanging up on us, or to "take it to one of those places at the mall that can unlock it for you". Useless.

      I've done some research on this and seen various solutions online. Most of those solutions I have already tried (like calling the number or trying the online portal thing) or their situations don't apply to my case (like having purchased a new phone or having an account already with AT&T). One thing I've seen mentioned multiple times that seems to get results is to file a complaint with the FCC, so I went to do that and welp... government is shut down. FCC not accepting any complaints at the moment.

      Another thing that I thought of was jailbreaking the phone, but I haven't done that to a phone in many years and am not even sure if that would resolve the issue of it being carrier-locked. But surely if 'those places at the mall' can unlock them without going through AT&T, then I might be able to as well. Hence I came here asking for help.

      Anyone have any experience with this sort of thing?

      9 votes
    2. Recommendations about which Android texting app to use?

      Could someone please recommend a text messaging app for Android that is reasonably secure? Verizon is discontinuing their native texting (SMS) app. They recommend switching to Google Messages, but...

      Could someone please recommend a text messaging app for Android that is reasonably secure?

      Verizon is discontinuing their native texting (SMS) app. They recommend switching to Google Messages, but I would not like Google to have access to my entire text messaging history. I tried Signal, but my old messages don't transfer over (minor problem), and almost none of my family are willing to switch to Signal (big problem). When I search for advice, I get a bunch of AI slop articles and advertisements. So I figured I might have better luck asking here: Is there any text messaging app for Android that works well and isn't going to hoover up all my data?

      16 votes
    3. How's the iPhone experience on Google Fi in late 2024?

      I've been a long time Fi user on the Pixel line of phones, so I've always gotten the gold standard of service from Fi. My wife is an adamant iPhone user. We want to port her over to my plan, but I...

      I've been a long time Fi user on the Pixel line of phones, so I've always gotten the gold standard of service from Fi. My wife is an adamant iPhone user. We want to port her over to my plan, but I was hoping to get some recent feedback from anyone using a modern iPhone (just bought her a 16) -- All the things I find on Google are months to years old. If this is you, how well do the iPhone features (Visual voicemail, iMessage, RCS, FaceTime, 5G, etc) work for you on Fi?

      8 votes
    4. Cheap phone plan with international service?

      I am going to be living in France for the next year. I want to keep my US mobile phone number, and I would like it to be somewhat usable while I am out of the country, but I can't find an...

      I am going to be living in France for the next year. I want to keep my US mobile phone number, and I would like it to be somewhat usable while I am out of the country, but I can't find an affordable way do set this up. I am hoping someone here has some more insight for me.

      I am going to be buying a French mobile phone plan (most likely through Orange) that will cover my data usage, along with a local number for calls and texts. I already have either whatsapp or imessage set up for calls and texts to/from my family in the US. Ideally, I would like to have my US number on a second sim on my phone. I wouldn't need any roaming data for that sim, just calls and texts, and my actual usage will be very small.

      Here are the solutions I have explored:

      1. Porting my number to Google Voice. This is probably the best solution, but I would like to avoid google if at all possible. This costs only $20 with no monthly fees. This would require me to use a separate app for this number. If possible, I would like to be able to use the iPhone system apps for calls and texts.

      2. Some MVNO with international roaming. So far the best I have seen is Ting mobile. It costs $0.30 per minute calls and $0.12 per outgoing text. This pricing would be perfect for my extremely low usage. However it requires a $10/month pay as you go plan which is more than I want to pay.

      3. IoT sims (although I am almost positive this won't work). These appear to be sms and data only, so for my usage they would be sms only. Telnyx is the service I found that actually supports esim (my phone has only esim). I am having trouble with the console, but I am trying to get an esim on my iphone. If this can work, it would be only $2/month plus usage, which would be perfect.

      Are there any other possible solutions that I should look into?

      17 votes
    5. 4G networks - does SMS and standard voice calls still work if 3G/2G networks are shutting down?

      Hey all, Over here in Australia (imagine in USA and a few other countries), the 3G/2G mobile networks are being shutdown. My carrier Vodafone is gradually shutting its down with Dec 15th 2023...

      Hey all,
      Over here in Australia (imagine in USA and a few other countries), the 3G/2G mobile networks are being shutdown. My carrier Vodafone is gradually shutting its down with Dec 15th 2023 being the final closure date. The 4G network will have VolTE but my device (LG V20) does not appear to support VolTE nor does it look like i can update the firmware easily (if at all) to do so.
      Anyone else have this issue with their phone? (i realise it will be older ones)
      Question about VolTE though - will sms and standard voice calling still work on 4G on my device or similar devices without VolTE ?.
      thanks
      Nig

      24 votes