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  • Showing only topics in ~tech with the tag "repair". Back to normal view / Search all groups
    1. Repairing an LG OLED TV and alternative courses of action

      My parents are about to get a new TV because theirs is faulty and they don't seem interested in repairing it. I'm going to be taking the faulty one from them and, because it's ridiculous that the...

      My parents are about to get a new TV because theirs is faulty and they don't seem interested in repairing it. I'm going to be taking the faulty one from them and, because it's ridiculous that the TV only worked normally for 3.5 years, am very tempted to try a repair. It's an LG CX OLED from 2021, here's a description of the issue:

      • When plugged into the mains, the standby light will come on and the TV can be powered on and used as normal. However, if too much time elapses after plugging-in without fully powering on (I don't actually know how long, somewhere between 5-10 minutes), the standby light will switch off and the TV will become unresponsive.
      • When the TV is in this "unresponsive" state, the only thing that will bring it back to life is to unplug it from the mains and wait a bit (again, somewhere between 5-10 minutes), then plug it back in and turn it on. This happens every time the TV is plugged in, with no variation.
      • The TV is fully functional when it's turned on, and there's no other issues with it at all.
      • If the TV is turned back off (back to standby mode), the clock starts again until it becomes unresponsive.

      So clearly there's some problem with standby mode. Some searching has indicated that other customers are frequently having this issue, and that replacing either the PSU or Motherboard of the TV will solve the issue. It's out of warranty, so I'm going to be spending money if I want to fix it. Replacement PSUs are about $250, and replacement Motherboards are about $350. I can only really afford one of these parts right now, so it's a gamble if I can't figure out a way to isolate the issue to one of the boards. I don't own a multimeter to test power, nor do I know anything about electronics, so I'm slightly fumbling around in the dark on this one.

      There's always the alternative of getting up and switching the power on and off every time, which is significantly more convenient for me than it is for my parents because of room size and outlet placement, but I'd like to be able to use the remote as intended (and, as I mentioned before, it's ridiculous that the thing is falling apart after only a few years, it's a very expensive TV!). I could also... find an IR controlled outlet or something? I don't know if that's a thing, but you know what I mean.

      I will end up using this TV regardless of whether or not I can get it fixed, because OLED is unbeatable, and it's not every day that my parents will replace something that isn't outright destroyed, but if you have electronics experience, or have had this problem (it seems like it's super common) any recommendations or help would be appreciated!

      Vaguely Related Tangent This TV is something like 2mm thick. Sure, there's a huge base for the electronics but it's mostly this super thin sheet. Who the hell asked for this? It makes the thing wobble and feel like it's gonna break at any second!
      15 votes
    2. Just did my first tech repair!

      A while ago some of the keys on my Dell XPS laptop started working poorly, they were only registering the presses half of the time or if I pushed them really hard. I tried removing the keycaps and...

      A while ago some of the keys on my Dell XPS laptop started working poorly, they were only registering the presses half of the time or if I pushed them really hard. I tried removing the keycaps and cleaning the keys on the inside, but to no avail. Well, I thought, that means it's time to get a new laptop. So I was choosing the next laptop to get. One of the options I considered was the Framework laptop, which is supposed to be super repairable - I mean, if only I could just replace my laptop keyboard, I wouldn't have to buy a whole new laptop just because of a few broken keys!

      Then I thought about it again. I realized that a repairable laptop is only useful if you actually try to repair your laptop, which I've never done. So, I looked it up, and turns out Dell, while obviously not as easily repairable as Framework, has very well-detailed official service manuals as well!

      Two weeks of waiting for a Chinese copycat keyboard from AliExpress and three hours of work later, I finally have a fully working laptop! Turns out it isn't hard at all to replace a broken keyboard - but I'm still very proud of myself for doing it, mostly for even deciding to do it instead of just turning a fully functional laptop into e-waste as I would've done otherwise. I was also really surprised that Dell laptops are that easy to fix (though they don't officially sell replacement parts to consumers), since it's known to be a company that makes a ton of money on expensive support offerings.

      I don't really know what the lesson of this post is, I just wanted to share this small achievement with y'all.

      53 votes
    3. Why are integrated batteries so accepted?

      Just something I was frustrated by ever since it became increasingly common even outside of smartphones and tablets. For a few years now I increasingly see basically any battery powered product...

      Just something I was frustrated by ever since it became increasingly common even outside of smartphones and tablets.

      For a few years now I increasingly see basically any battery powered product having mostly internal accumulator options(aka proprietary battery of uncertain ability to replace), especially in more expensive items in the category. Why?

      I mean do see several advantages from the business side, I simply have no idea what advantage would there be for the actual user.

      I could see it if the batteries had comparable lifespan to the product, which they most definitely do not unless the item is of truly bad quality.

      47 votes
    4. Phone woes (searching for advice)

      For the past 5 years or so, Ive been using a Samsung J36v as my primary mobile phone. I mostly bought it in the wake of my CDMA based dumbphone being, effectively, bricked by verizon shutting down...

      For the past 5 years or so, Ive been using a Samsung J36v as my primary mobile phone. I mostly bought it in the wake of my CDMA based dumbphone being, effectively, bricked by verizon shutting down the 3G network in my area. It wasnt my first choice, but it was dirt cheap and served my needs well enough.

      However, the last couple of months, the microphone has just... died. Got quieter and quieter, until now I need to plug in headphones in order for a person at the other end of a call to hear me, let alone understand me. I think I need a new phone.

      While Im not a fan with the software side of my current phone (locked bootloader, loaded with bloatware from the factory), I rather liked the hardware, as it had a swappable battery (like, not just easily replaceable, but swappable with only ones fingernails), an sd card slot, and a 3.5mm headphone jack. All of these features are ones that I regularly use.

      Because of this, anytime I look for a new phone, they just seem like an expensive downgrade. I dont care too much about the SOC performance so long as its reasonably modern and can be expected to be usable for 5ish years. (I dont do gaming, YT watching, etc. Just signal, discord, call, text, and gps navigation). The things I do care about is a user-replaceable battery (screws are fine, but no solvents or heat needed), the ability to install either stock android or lineage-os or /e os (to get rid of carrier bloat), an sd card slot and physical SIM card slot, and a 3.5mm headphone jack.

      However, I havent been able to find anything on the market like that. I tried the pinephone a year ago, and while Im a competent linux sysadmin, I was never able to even get MMS texting working reliably, and calls would not always be received while sleeping. Ive been reluctant to try other phones since then due to being afraid of spending money on something that wont work. At this point, its seriously affecting my mental health, as I go into a bit of a panic attack whenever Im reminded of the fact that my current phone is failing.

      So Im asking for help. Ive compiled a ranking of the features I need/would like on a new phone, ranked from 'wont even consider a phone without it' to 'would be really nice to have, but I can still use it as a phone without it'.

      Must haves (not an option without it)

      • Needs to run some form of reduced-bloat android. I use signal and discord to communicate with my network, and while I could give up discord, only using it in the browser or desktop, I cannot give up signal.
      • Needs to have a user replaceable battery. Doesnt need to be hot-swappable or anything like that (though that would be awesome), but needs to be replaceable without having to break the screen. (so, no requirement to break adhesives to replace the battery)
      • needs to have a physical SIM card, and be carrier-unlocked. Me and my wife will be moving overseas in a year or so, and I will need to change carriers during that move.
      • Must be able to use both USA and EU 4g bands. (for same reason as the SIM card)

      Really, really nice to have

      • Sd card slot. I dont stream music, and have a rather large collection of music on my home server. The storage space to sync that to the phone for offline playback would be a massive plus.
      • capable of running a degoogled andriod version. While I could make do with stock google android (at least I wouldnt have the 'official nfl app' force-installed on me), it would be really nice if the phone was supported by either lineage-OS or /e OS.

      Nice to have

      • a 3.5mm headphone jack. I have trust issues with bluetooth, never had a BT device that worked reliably. I want to keep my copper wire headphones in use, and having to choose between charging the phone and using a DAC dongle doesnt really cut it.
      • usb-c charging. Yah, usb-c is nice, but its actually less of a concern for me than the above categories. My micro-usb on my current phone has lasted 5 years, so I wouldnt be too fussed if my next phone used micro-usb.
      21 votes
    5. Recommendations for finding a local('ish?) repair for name brand quality headset?

      Hiya - I'm looking for some help because despite a lot of Google quality time, I'm sincerely struggling to get a solution. I have a Plantronics 4220 wireless headset that I use for work (and also...

      Hiya -

      I'm looking for some help because despite a lot of Google quality time, I'm sincerely struggling to get a solution.

      I have a Plantronics 4220 wireless headset that I use for work (and also to connect with Bluetooth to my PC at the same time between calls), and somehow the audio is starting to flake out. It's like it only gets audio in one ear, but if I tilt my head slightly it'll get into the other ear or sometimes both. Pretty weird... it's something I might expect from a wired headset where the cord itself is dying, but not on a wireless one like this.

      Anyhow, I'm very comfortable with tech stuff (building my own rigs for like 20 years now), but I've never really felt comfortable about iFixit kind of solutions where tools or hardware is involved with the hardware. I'd pretty much just rather throw a little money at a pro who can fix it in 5 minutes and charge me $50 or whatever, lol.

      However when I am going to look for places that might offer repair services, all I'm getting are locations in the US... but I'm in Canada. Specifically Ontario. Anyone have a source (from personal experience or otherwise) on how I might best look up a place I can get this fixed at? Figuring out what to search for on this subject seems oddly arcane!

      6 votes