For the past 5 years or so, Ive been using a Samsung J36v as my primary mobile phone. I mostly bought it in the wake of my CDMA based dumbphone being, effectively, bricked by verizon shutting down the 3G network in my area. It wasnt my first choice, but it was dirt cheap and served my needs well enough.

However, the last couple of months, the microphone has just... died. Got quieter and quieter, until now I need to plug in headphones in order for a person at the other end of a call to hear me, let alone understand me. I think I need a new phone.

While Im not a fan with the software side of my current phone (locked bootloader, loaded with bloatware from the factory), I rather liked the hardware, as it had a swappable battery (like, not just easily replaceable, but swappable with only ones fingernails), an sd card slot, and a 3.5mm headphone jack. All of these features are ones that I regularly use.

Because of this, anytime I look for a new phone, they just seem like an expensive downgrade. I dont care too much about the SOC performance so long as its reasonably modern and can be expected to be usable for 5ish years. (I dont do gaming, YT watching, etc. Just signal, discord, call, text, and gps navigation). The things I do care about is a user-replaceable battery (screws are fine, but no solvents or heat needed), the ability to install either stock android or lineage-os or /e os (to get rid of carrier bloat), an sd card slot and physical SIM card slot, and a 3.5mm headphone jack.

However, I havent been able to find anything on the market like that. I tried the pinephone a year ago, and while Im a competent linux sysadmin, I was never able to even get MMS texting working reliably, and calls would not always be received while sleeping. Ive been reluctant to try other phones since then due to being afraid of spending money on something that wont work. At this point, its seriously affecting my mental health, as I go into a bit of a panic attack whenever Im reminded of the fact that my current phone is failing.

So Im asking for help. Ive compiled a ranking of the features I need/would like on a new phone, ranked from 'wont even consider a phone without it' to 'would be really nice to have, but I can still use it as a phone without it'.

Must haves (not an option without it)

• Needs to run some form of reduced-bloat android. I use signal and discord to communicate with my network, and while I could give up discord, only using it in the browser or desktop, I cannot give up signal.
• Needs to have a user replaceable battery. Doesnt need to be hot-swappable or anything like that (though that would be awesome), but needs to be replaceable without having to break the screen. (so, no requirement to break adhesives to replace the battery)
• needs to have a physical SIM card, and be carrier-unlocked. Me and my wife will be moving overseas in a year or so, and I will need to change carriers during that move.
• Must be able to use both USA and EU 4g bands. (for same reason as the SIM card)

Really, really nice to have

• Sd card slot. I dont stream music, and have a rather large collection of music on my home server. The storage space to sync that to the phone for offline playback would be a massive plus.
• capable of running a degoogled andriod version. While I could make do with stock google android (at least I wouldnt have the 'official nfl app' force-installed on me), it would be really nice if the phone was supported by either lineage-OS or /e OS.

Nice to have

• a 3.5mm headphone jack. I have trust issues with bluetooth, never had a BT device that worked reliably. I want to keep my copper wire headphones in use, and having to choose between charging the phone and using a DAC dongle doesnt really cut it.
• usb-c charging. Yah, usb-c is nice, but its actually less of a concern for me than the above categories. My micro-usb on my current phone has lasted 5 years, so I wouldnt be too fussed if my next phone used micro-usb.

Hiya -

I'm looking for some help because despite a lot of Google quality time, I'm sincerely struggling to get a solution.

I have a Plantronics 4220 wireless headset that I use for work (and also to connect with Bluetooth to my PC at the same time between calls), and somehow the audio is starting to flake out. It's like it only gets audio in one ear, but if I tilt my head slightly it'll get into the other ear or sometimes both. Pretty weird... it's something I might expect from a wired headset where the cord itself is dying, but not on a wireless one like this.

Anyhow, I'm very comfortable with tech stuff (building my own rigs for like 20 years now), but I've never really felt comfortable about iFixit kind of solutions where tools or hardware is involved with the hardware. I'd pretty much just rather throw a little money at a pro who can fix it in 5 minutes and charge me $50 or whatever, lol.

However when I am going to look for places that might offer repair services, all I'm getting are locations in the US... but I'm in Canada. Specifically Ontario. Anyone have a source (from personal experience or otherwise) on how I might best look up a place I can get this fixed at? Figuring out what to search for on this subject seems oddly arcane!