maple's recent activity

  1. Comment on AI will likely affect administrative and operational jobs in heathcare in ~health

    maple
    Link Parent
    Well I can tell you that we're saving (as defined as, automated transactions per period * avg manual handling time of each transaction) tens of thousands of hours per year and we're doing it...

    Well I can tell you that we're saving (as defined as, automated transactions per period * avg manual handling time of each transaction) tens of thousands of hours per year and we're doing it without using AI. We're doing tons of "classical" process automation, in other words deterministic software workflows using a mixture of API automation and GUI automation.

    The AI vendors (and hell, even the legacy automation companies) are trying to sell us on the concept that pure agentic/AI driven automation is the future, but having watched the state of the art computer-using agents attempt to reason themselves out of a paper bag and only occasionally succeed, and do so extremely slowly, I will take automations written by my developers that are able to process thousands of transactions per day, and do it deterministically/reliably every time. It's not sexy, but in large, SOP-driven enterprises like ours, volume wins the day.

    That being said, I think there is a place for AI in automation, and natural language processing is it. Some example use cases we've been exploring, other than the record summarization I mentioned:

    • Protocolling requisitions (i.e. automating the work of technicians who read a req and match up what the clinician has requested vs exam types available, check for any contraindications and so on)
    • Scheduling low-priority procedures via outbound voice calls where digital self-scheduling isn't working out for some reason
    • Handling tier 1 IT service desk emails and chats (not a healthcare-specific use case, but we have this problem just like everyone else)

    The magic sauce in all of these is the ability to parse and generate language.

    It's not about replacing jobs (well, usually. The IT one is about reducing subcontractor spend), it's about moving patients through the system faster and more efficiently, and ultimately providing better care.

    2 votes
  2. Comment on AI will likely affect administrative and operational jobs in heathcare in ~health

    maple
    Link
    I manage the automation team in a Canadian public health organization. The opportunities are endless. Ironically given the mention of AI scribes - we are now experiencing the “chart bloat” that...

    I manage the automation team in a Canadian public health organization. The opportunities are endless.

    Ironically given the mention of AI scribes - we are now experiencing the “chart bloat” that comes from these. The previous transcribers would do a good job of summarizing the contents of the dictations. We’re now looking at LLM based medical record summarization to defeat the LLM based bloat.

    But there are tons of use cases, I spend much of my week on the phone to people discussing their pain points. In public healthcare our problem isn’t so much all the needless billing related stuff, it’s because we’re so strapped for discretionary funds, it’s easier to hire a body to work the shitty system then it is to obtain and invest capital to fix the shitty system. Lots and lots of technical debt leading to overhead and unnecessary roles.

    AMA I guess?

    7 votes
  3. Comment on Sick of smart TVs? Here are your best options. in ~tech

    maple
    Link Parent
    I’ve never seen an ad on my TV and best I can tell the firmware hasn’t updated since I’ve owned it, so I think I’m comfortable assuming that on my TV at least, this isn’t a concern. But in going...

    I’ve never seen an ad on my TV and best I can tell the firmware hasn’t updated since I’ve owned it, so I think I’m comfortable assuming that on my TV at least, this isn’t a concern.

    But in going down a rabbit hole looking into this as a result of your comment, I found that some TVs will nag you constantly to connect to a network if you don’t do that?! Gross. I’d return any TV that pulled that crap in a heartbeat.

    8 votes
  4. Comment on Total War: WARHAMMER 40,000 | Announce trailer in ~games

    maple
    Link Parent
    That’s great info, thank you! I’ll give it a try!

    That’s great info, thank you! I’ll give it a try!

    2 votes
  5. Comment on Total War: WARHAMMER 40,000 | Announce trailer in ~games

    maple
    Link Parent
    I feel like this is a dumb question given that it’s a CRPG, but is there a way to play Rogue Trader without getting heavy into combat? I’m absolutely in love with the “domestic 40k” universe...

    I feel like this is a dumb question given that it’s a CRPG, but is there a way to play Rogue Trader without getting heavy into combat? I’m absolutely in love with the “domestic 40k” universe (thanks, Eisenhorn books!), but I’m generally a casual story mode gamer. Would love to try this game but if it’s just snippets of story between lots of combat I fear I’d hate it.

    3 votes
  6. Comment on Sick of smart TVs? Here are your best options. in ~tech

    maple
    Link
    Does everybody know something I don’t… what’s wrong with just buying a “good TV” (i.e. one that meets your needs in terms of size, panel type, inputs/outputs etc) - which will often mean a smart...

    Does everybody know something I don’t… what’s wrong with just buying a “good TV” (i.e. one that meets your needs in terms of size, panel type, inputs/outputs etc) - which will often mean a smart TV - and just not putting it online?

    I have a fairly top of the line LG OLED TV plugged into an AppleTV. The LG has never been connected to my network, not even once. Isn’t this the best of both worlds? Why do we need to seek out dumb TVs specifically?

    31 votes
  7. Comment on US shoppers, drawn by steep discounts, power through Black Friday in ~finance

    maple
    Link Parent
    Not the help you were likely looking for, but at those prices you might consider DUER jeans - Canadian brand and they’re superior in quality to the Levi’s I used to get. For example -...

    Not the help you were likely looking for, but at those prices you might consider DUER jeans - Canadian brand and they’re superior in quality to the Levi’s I used to get.

    For example - https://duer.ca/collections/mens/products/mens-performance-denim-plus-straight

    4 votes
  8. Comment on Tips for becoming a tea person in ~food

    maple
    Link Parent
    I like my coffee earthy and strong, my beers dark etc. Your description of ripe pu’er has made me determined to try it! Thank you for the insights!

    I like my coffee earthy and strong, my beers dark etc. Your description of ripe pu’er has made me determined to try it! Thank you for the insights!

    3 votes
  9. Comment on Throwback Thursday: Let's talk old flash and memes! in ~talk

    maple
    Link Parent
    I was there, man... I was there /me has a Vietnam style flashback /me realizes he's dating himself by using "/me"

    that one site that ended in .cx. If you know, you know, and I'm sorry that we do.

    I was there, man... I was there

    /me has a Vietnam style flashback
    /me realizes he's dating himself by using "/me"

    6 votes
  10. Comment on What do you do while walking your dog? in ~life.pets

    maple
    Link Parent
    Sorry about your dog. This is me too - I don’t listen to music, I just go for a walk and see what’s going on in my neighborhood. What the neighbours are up to, what the city is up to, what plants...

    Sorry about your dog. This is me too - I don’t listen to music, I just go for a walk and see what’s going on in my neighborhood. What the neighbours are up to, what the city is up to, what plants are newly in bloom, if there’s any interesting animal activity (we live in an area that gets beavers and bears). It’s often a bit of a chore but I do enjoy the increased situational awareness that comes with it.

    3 votes
  11. Comment on What useful licenses or certifications are surprisingly cheap and easy to get? in ~talk

    maple
    Link Parent
    I’m in Canada but yeah that’s roughly similar to here too (you can do your CPL at 250hrs here). I soloed at about 20 hours and I think I took my PPL flight test at about 60 hours, which is fairly...

    I’m in Canada but yeah that’s roughly similar to here too (you can do your CPL at 250hrs here).

    I soloed at about 20 hours and I think I took my PPL flight test at about 60 hours, which is fairly average. Plus ground school, books, headset, subscription to ForeFlight or whatever… I’ve never added up how much my PPL cost but I assume it was north of about $15k (CAD).

    1 vote
  12. Comment on What useful licenses or certifications are surprisingly cheap and easy to get? in ~talk

    maple
    Link Parent
    Can confirm, am licensed pilot. Happy to answer any questions you have OP but I agree that this cert/hobby probably doesn’t meet your criteria.

    Can confirm, am licensed pilot. Happy to answer any questions you have OP but I agree that this cert/hobby probably doesn’t meet your criteria.

    7 votes
  13. Comment on Shouldn't somebody *stop* "Meta Superintelligence Labs"? in ~tech

  14. Comment on What dashcam do you use? in ~tech

    maple
    Link Parent
    Very much so. Like the other guy, I fire up the app any time I want to pull off some video, but fortunately that happens <1 time per year for me. The rest of the time it just sits there quietly...

    Very much so. Like the other guy, I fire up the app any time I want to pull off some video, but fortunately that happens <1 time per year for me. The rest of the time it just sits there quietly recording in a loop. I have a 32GB high endurance card in it and that’s plenty… enough for many days of footage and realistically, if you need it, you need like the last 5 minutes of video before your “event” and that’s it. I think all the cloud stuff is a totally unnecessary complexity/upsell.

    I have mine connected to an ignition switched USB port in the car. I never have to think about it.

    Enjoy!!

    3 votes
  15. Comment on What dashcam do you use? in ~tech

    maple
    Link
    Garmin Dashcam mini 3. Tiny, no screen or other distractions, it’s set and forget. Has a bunch of automatic cloud uploading stuff I don’t use - it just writes in a loop to the SD card. It’s...

    Garmin Dashcam mini 3. Tiny, no screen or other distractions, it’s set and forget. Has a bunch of automatic cloud uploading stuff I don’t use - it just writes in a loop to the SD card. It’s accessed via their app over local wifi. Very rugged in terms of managing heat etc. Fantastic image quality both day and night. Man, this sounds like an ad! It’s not, I’m just very happy with it and it doesn’t cost an arm and a leg.

    Concur with the other comment about buying a quality high endurance SD card. It’s worth paying the name brand premium.

    16 votes
  16. Comment on Lyon, France joins European exodus from Windows to Linux in ~tech

    maple
    Link Parent
    I want to love LibreOffice, I really do. But my god, they need to bring on a UX person. It fails the “my mom can - just - use Excel but I’m trying to get her off pirated Microsoft” test so hard....

    I want to love LibreOffice, I really do. But my god, they need to bring on a UX person. It fails the “my mom can - just - use Excel but I’m trying to get her off pirated Microsoft” test so hard. On my old Dell XPS with a hi-dpi screen the icons are all screwed up and unreadable. Their ribbon UI is close enough to the MS version to trigger your muscle memory but then stuff is infuriatingly in different places which makes it harder than if it was just totally distinct.

    I mean, I still use it, but every time I have to write a letter or do a spreadsheet I feel like a kid having to wrinkle his nose and take his gross-tasting medicine.

    10 votes
  17. Comment on Query: Recommendations on how / where to buy USB cables? in ~tech

    maple
    Link Parent
    IKEA is also known to have surprisingly good rechargeable batteries (possibly white labelled eneloops?) so this follows!

    IKEA is also known to have surprisingly good rechargeable batteries (possibly white labelled eneloops?) so this follows!

    2 votes
  18. Comment on Valve CEO Gabe Newell’s Neuralink competitor, Starfish Neuroscience, is expecting its first brain chip this year in ~health

    maple
    Link Parent
    You should watch the referenced Black Mirror ep if you haven’t already… be prepared for everything to be 100% predictable but still 100% depressing

    You should watch the referenced Black Mirror ep if you haven’t already… be prepared for everything to be 100% predictable but still 100% depressing

    3 votes
  19. Comment on Non-American, English language news sources in ~news

    maple
    Link Parent
    News Minimalist and a daily read of the Economist front page are my go-tos, with a regular check in to CBC (my local news) as well. As you say, the Economist is both broad and deep; I like it a lot.

    News Minimalist and a daily read of the Economist front page are my go-tos, with a regular check in to CBC (my local news) as well. As you say, the Economist is both broad and deep; I like it a lot.

  20. Comment on Dipping my toes in OpenBSD, in Amsterdam in ~tech

    maple
    Link Parent
    REPORT: I’m in this comment and I don’t like it

    I’ve read almost none of the documentation but by gods this should be easy, and then six hours later I’ve wound my way through the help pages of thirty different features and have perhaps constructed the knowledge available from the introduction web page by way of the negative space left by the rest of them.

    REPORT: I’m in this comment and I don’t like it