34 votes

The dating app Coffee Meets Bagel has been down for three days now

21 comments

  1. [4]
    phoenixrises
    Link
    I didn't know if this was a good post or not but I thought it was interesting. The dating app Coffee Meets Bagel has been down for 3 days nonstop, without any indication of when it'll be up again....

    I didn't know if this was a good post or not but I thought it was interesting. The dating app Coffee Meets Bagel has been down for 3 days nonstop, without any indication of when it'll be up again. I feel like this is kinda newsworthy because I've never seen a major dating app like this down for so long. I wonder if it's a security issue or something.

    17 votes
    1. [2]
      OBLIVIATER
      Link Parent
      Definitely not a major app, I think this was only really used in big cities like LA. I never had much success on it, though I did like that it didn't have a lot of the same predatory monetization...

      Definitely not a major app, I think this was only really used in big cities like LA. I never had much success on it, though I did like that it didn't have a lot of the same predatory monetization that other dating apps have. It seems to be mostly popular amongst professionals.

      20 votes
      1. updawg
        Link Parent
        I dated someone 7.5 years ago who I met through it and went on several dates with matches. They changed the format sometime after that and I never used it again.

        I dated someone 7.5 years ago who I met through it and went on several dates with matches. They changed the format sometime after that and I never used it again.

        2 votes
    2. Moogles
      Link Parent
      Ok Cupid earlier this year had an outage that lasted through a weekend. They didn’t release any statements about it, but the OK Cupid subreddit noticed.

      Ok Cupid earlier this year had an outage that lasted through a weekend. They didn’t release any statements about it, but the OK Cupid subreddit noticed.

  2. [8]
    wababa
    Link
    3 days is crazy… I can’t imagine what it’s like working there right now… super curious to find out what happened. What could even cause 3 days of outage.

    3 days is crazy… I can’t imagine what it’s like working there right now… super curious to find out what happened. What could even cause 3 days of outage.

    9 votes
    1. [2]
      teaearlgraycold
      Link Parent
      My guess is a total failure from developers or operations teams. Someone executes a bad data/schema migration on production Data is lost Backups haven't been tested in years and don't work right...

      My guess is a total failure from developers or operations teams.

      • Someone executes a bad data/schema migration on production
      • Data is lost
      • Backups haven't been tested in years and don't work right
      • ??? <- They are here
      20 votes
      1. Minty
        Link Parent
        The first step can be so many things. But my nose tells me the third step is 100.0% accurate. For some reason it suggests that they wrote some ad hoc tool to fix the backups and it takes an...

        The first step can be so many things.

        But my nose tells me the third step is 100.0% accurate. For some reason it suggests that they wrote some ad hoc tool to fix the backups and it takes an ungodly amount of time to run.

        15 votes
    2. puhtahtoe
      Link Parent
      They could have been hit by ransomware and going through figuring out legal options. That happened to Garmin relatively recently and they were down globally for days or a week IIRC.

      They could have been hit by ransomware and going through figuring out legal options. That happened to Garmin relatively recently and they were down globally for days or a week IIRC.

      12 votes
    3. mild_takes
      Link Parent
      The first post from the start says "we’re currently experiencing network issues". Maybe some random failure or update that borked stuff and then an IT team that's either inept, underfunded, or...

      The first post from the start says "we’re currently experiencing network issues".

      Maybe some random failure or update that borked stuff and then an IT team that's either inept, underfunded, or inexperienced.

      Or they got hacked and initially didn't know what was going on, then needing time to assess.

      Or they didn't pay their bills, Musk style.

      In the first example they're not going to provide info beyond "network problem" because techno jargon. Second example they wouldn't say much until it got sorted and they find out the extent of the damage.

      All of this is kind of wild speculation and I'm not an IT professional so take this all with a giant grain of salt.

      3 votes
    4. [3]
      phoenixrises
      Link Parent
      that's what i'm wondering too, I don't think I've seen a service that I personally use been out for that long since.... the Sony PSN hack? Which makes me wonder what could possibly be wrong with...

      that's what i'm wondering too, I don't think I've seen a service that I personally use been out for that long since.... the Sony PSN hack? Which makes me wonder what could possibly be wrong with it right now, especially with no communication from the company.

      1 vote
      1. Grumble4681
        Link Parent
        Dish Network had extensive outages for over a month earlier this year. Not sporadic, literally over a month straight of various services being completely down. I believe their satellite TV service...

        Dish Network had extensive outages for over a month earlier this year. Not sporadic, literally over a month straight of various services being completely down. I believe their satellite TV service was still functioning, but almost every other service they operated was down. They got hit with ransomware. It seems their internal customer service tools, billing, customer login portals etc. were all down. Their main website, dish.com was down and they put up a temporary one eventually, but you still couldn't even sign up for service online that whole time.

        Dish was also very quiet about it for days without acknowledging what the issue was. Which to me told me they probably got ransomwared (because that makes it difficult to get things back up right away if your backups aren't right and if it wasn't caught early and their internal network was designed poorly means widespread encryption). Prolonged outages like that with no communication generally suggests something pretty embarrassing or otherwise just not good for their public image happened.

        https://www.bleepingcomputer.com/news/security/dish-network-likely-paid-ransom-after-recent-ransomware-attack/

        Although the specific ransomware gang responsible for the incident remains unnamed by the company, BleepingComputer was told by credible sources that the notorious Black Basta ransomware operation orchestrated the assault, initially breaching Boost Mobile before infiltrating the Dish corporate network.

        According to multiple sources familiar with the matter, the attack occurred in the early hours of February 23. The assailants reportedly gained access to Dish Network's Windows domain controllers, subsequently encrypting VMware ESXi servers and backups, causing a massive outage that affected its websites and apps.

        4 votes
      2. Very_Bad_Janet
        Link Parent
        Kronos timekeeping and payroll applications, down for hacking related reasons? I think they were down for users for a solid month.

        Kronos timekeeping and payroll applications, down for hacking related reasons? I think they were down for users for a solid month.

  3. [6]
    DefinitelyNotAFae
    Link
    I've never heard of this app, is it particularly localized or something or have I just been that out of the loop? (Being queer and non-monogamous tends to influence my dating app choices anyway)

    I've never heard of this app, is it particularly localized or something or have I just been that out of the loop? (Being queer and non-monogamous tends to influence my dating app choices anyway)

    4 votes
    1. [3]
      phoenixrises
      Link Parent
      I wanna say it was on... Shark Tank?? One of those types of shows I think. I don't think it was a huge app but I think it was one of the bigger ones that aren't owned by Match Group (Hinge,...

      I wanna say it was on... Shark Tank?? One of those types of shows I think. I don't think it was a huge app but I think it was one of the bigger ones that aren't owned by Match Group (Hinge, Tinder), and is women created iirc. . Anecdotally, as an ex Christian I know that it was more prominent in those circles, and I know of a couple of people who have gotten married through it.

      7 votes
      1. [2]
        DefinitelyNotAFae
        Link Parent
        Ah gotcha and if they advertised as "long term" or serious or something I can see that appealing to Christian folks ala PoF back in the day Thanks for sharing

        Ah gotcha and if they advertised as "long term" or serious or something I can see that appealing to Christian folks ala PoF back in the day

        Thanks for sharing

        1 vote
        1. updawg
          (edited )
          Link Parent
          Originally, they would just give you one match every day. I really liked it because it was more personal in that way. I seemed to have more success when things were more about my personality than...

          Originally, they would just give you one match every day. I really liked it because it was more personal in that way. I seemed to have more success when things were more about my personality than my face, I guess.

          1 vote
    2. [3]
      Comment deleted by author
      Link Parent
      1. OBLIVIATER
        Link Parent
        I didn't want to unfairly generalize but I definitely noticed my options on the app being far more weighted towards the Asian demographic too .

        I didn't want to unfairly generalize but I definitely noticed my options on the app being far more weighted towards the Asian demographic too .

        3 votes
      2. DefinitelyNotAFae
        Link Parent
        Got it. It's always a bit fascinating what clicks with which groups of people I think.

        Got it. It's always a bit fascinating what clicks with which groups of people I think.

        1 vote
  4. [2]
    patience_limited
    Link
    I'm thinking it might be bigger than just Coffee Meets Bagel. I'd run across this story about the entire University of Michigan system being down since Sunday, HSHS down, the Toyota shutdown and...

    I'm thinking it might be bigger than just Coffee Meets Bagel. I'd run across this story about the entire University of Michigan system being down since Sunday, HSHS down, the Toyota shutdown and this bit of mayhem.

    Seems like it's cyberattack season.

    3 votes
    1. DefinitelyNotAFae
      Link Parent
      HSHS is affecting my partners medication right now. :( They fucked up a paper Rx but can't fix it via electronic because of it. It's so frustrating

      HSHS is affecting my partners medication right now. :(
      They fucked up a paper Rx but can't fix it via electronic because of it.

      It's so frustrating

      2 votes
  5. pete_the_paper_boat
    Link
    So what are we thinking, ransomware?

    So what are we thinking, ransomware?