44
votes
New US lawsuit claims dating apps designed to turn love seekers into addicts
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- Title
- How dating apps turn love seekers into addicts, according to a new lawsuit
- Published
- Feb 14 2024
- Word count
- 273 words
Match having a monopoly over the dating industry is problematic, worse because they gamify all of the apps in the same way.
I could write a book on how dating apps should be designed. They’ll all fail though because:
So all the apps use this elaborate conning system to goad users to pay exuberant app fees. It’s the classic whaling tactic that’s become the norm of the enshittification trend. It’s easier to convince one person to spend $20 than 20 people to spend $1.
So if you’re not already familiar, here’s the technique all the apps use:
So there’s some other scummy stuff that happens with these apps as well to take into account:
It seems the experience is just high stress for everyone involved, and there’s not a clear way to use the apps without needing to take on and off breaks to mitigate burnout.
The only recommendation I have for anyone using the apps is to be patient. Limit your use to Sunday or Monday evenings when traffic is at its peak. Remind yourself that finding a partner is like looking for a lost item, it’ll always be in the last place you look no matter how hard you search.
I really think that the most simple system would be better than the status quo. Just give people a directory of users. Let them search and filter and reach out with intention. As it is every match is heavily facilitated by an algorithm designed to play with you. In addition, your “likes” aren’t genuine. You’re picking from a stream of faces. Even if I look though a profile and think someone’s got a number of excellent compatibility criteria, to them it looks like I just saw their face and found them pretty. But if I’d picked someone out of a list of 100,000 people there’s at least a tiny edge when I reach out. I picked them, we didn’t get manipulated into meeting.
This would, of course, result in the most attractive people getting swamped (although that sounds like it’s the status quo). But IMO 10/10s don’t need any help. It’s fine if they get a lesser experience.
As someone who hasn't used a dating app and really has no interest in dating, this was an interesting breakdown.
I'm curious though, what is it about Sunday and Monday evenings that makes them high traffic times?
I'd say it's because these are the days you're least likely to go out and instead sitting at home.
It's one of those weird scenarios where the optimal outcome for the user makes most business models either unfeasible or unprofitable. Like healthcare, the optimal scenario is the user never needs your services in the first place. And if they ever do they want to stop using them as quickly as possible. Which as a revenue model is really unattractive. So what we have instead is this insanity.
I found my ex-wife on OKC in 2011. Then she became my ex and I fired up OKC and several other dating apps for the first time in a decade and discovered they were all pretty much exactly the same micro-transaction bullshit. Fortunately this time I lucked out and found a very lovely nerdy lady a few months into using them and deleted them all and haven't looked back.
I get about 3 notifications a day on Bumble. Not for matches or anything like that...just different reasons why I should subscribe.
Here’s a copy of the complaint and a friendly reminder that complaints contain alleged facts.
I've recently (last five years) read two books about the tech industry, Stolen Focus by Johan Hari and the Chaos Machine by Max Fisher. Both claim that the industry uses what is known about addiction ie similar tactics as casino slot machines, to make their products more attractive and compelling to users and maximize user engagement. I'm not surprised these allegations are finding their way into lawsuits..
Those books sound interesting, but Stolen Focus appears to be more like a self-help book rather than investigative journalism, is it still a worthwhile read if my main interest is in what companies are doing rather than changing my behaviour?
Johan Hari is a journalist. There is one section of the book that summarizes a series of interview with tech industry people about their goals and metrics. Part of the books is about his own struggle with compulsive use of social media which is part of the back story behind why he investigated the issue.