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  • Showing only topics in ~tech with the tag "google". Back to normal view / Search all groups
    1. Fighting with Fitbit's tech support

      I doubt I'll find any new ideas, but maybe someone here has one. I'm running out of places to turn, with no solution. I have been in a fight with Fitbit support for a few weeks now over their push...

      I doubt I'll find any new ideas, but maybe someone here has one. I'm running out of places to turn, with no solution.

      I have been in a fight with Fitbit support for a few weeks now over their push to migrate everyone to a Google-linked Fitbit account. I'm pretty sure what I've found is a rare edge case of a bug, or rather, an unaccounted for set of conditions when trying to migrate.

      A long time ago, 2017 I think, I created a Google-linked Fitbit Account (via oauth, "Login with Google"). I used it briefly and then stopped, and completely forgot about its existence.

      In 2022, I got a Pixel Watch and created a new/second Fitbit Account with a different email address, as I did not remember I had a Fitbit account already and I wanted to use a masked email address through my personal domain.

      With the push to migrate all Fitbit accounts to Google accounts, I decided to try to do so last month. When I attempted to migrate my second account to a Google account, I got an error that I already had an account registered under my Google account. So I logged in to that old 2017 Google account and initiated its deletion. It told it me would take 30 days to delete it, so I waited 31 days.

      31 days later, I tried to migrate my second account to a Google account. When I try to do so, I get an error:

      Can't use Fitbit with this Google Account
      This could be because you're using a Google Workspace account, or because your account is supervised.
      

      My account is neither a child account, nor a Workspace account, it's a standard (adult) account I've had for something like 16 years.

      So I tried to see if my old Google account was perhaps not deleted after all. I tried to log in to my old account via oauth (Sign In > Continue with Google), and I get a different error:

      Sign in again to continue
      Since you deleted Fitbit from your Google Account, you’ll need to sign in again as a new user.
      

      I suspect that what happens when I deleted my old/original Google account is that it wasn't actually deleted, but made inactive with some "deleted" flag, but the account hasn't been purged. As a result, I'm unable to migrate my new account to the same email address I used for my old Google account.

      Reaching out to Fitbit, they continually put the blame on Google for reporting my account as a workspace/supervised account, and the only solution they'll offer me is "You should create a new Google account". Google has also been unable to help, but that doesn't surprise me, as I don't think it's an issue on their end. Requests to Fitbit to escalate my case to a higher tier of support and/or someone from some type of database team have been stonewalled, and I think that Fitbit support has now just stopped responding to me entirely.

      Does anyone have any idea where I could turn?

      14 votes
    2. What should I look at on Google Earth?

      I opened up the Google Earth app on my phone wanting to browse random beautiful and interesting places, but it doesn't seem to have a good way to do it. (Maybe this is a limitation on the mobile...

      I opened up the Google Earth app on my phone wanting to browse random beautiful and interesting places, but it doesn't seem to have a good way to do it. (Maybe this is a limitation on the mobile app, and the desktop app is better?)

      For example, if I try searching for "wetlands", it only shows me a list of maybe 10 places near my current location.

      I tried searching the web too, but I mostly get "listicles" like "10 amazing places on Google Earth" but they're practically unreadable with the webpage being covered with ads.

      I found Earth View Gallery https://blog.google/products/earth/most-stunning-images-from-google-earth/ and it's nice but it's just a gallery of images with no contextual information (at least when viewing on mobile). It shows me beautiful pictures but no information about where the picture is from... I would have expected it to link to the spot on Google Earth.

      Anyway if you happen to have some recommended places for me to check out on Google Earth I'd love to see them! I like:

      • wetland-type habitats like marshes, pond systems, mangrove swamps
      • beautiful natural scenery in general
      • abandoned and/or ancient architecture

      But open to any interesting recommendations in general.


      Edit: It does seem to be slightly better on desktop. Searching on Google Earth works better, and Earth View Gallery does link to the location on Google Earth. I wish Google Earth had like, a built-in community feature for me to check out other people's public projects.

      22 votes
    3. Should I bother installing another OS on my Pixel 4a?

      I have a Pixel 4a which has just reached end of support for Android. However, I love this phone and the only hardware issue is that the battery doesn't last me scrolling social media all day, so I...

      I have a Pixel 4a which has just reached end of support for Android. However, I love this phone and the only hardware issue is that the battery doesn't last me scrolling social media all day, so I am not looking to upgrade to a newer handheld just yet.

      I've been looking into Graphene OS and Lineage OS as perhaps alternatives I should consider, at least just so I can keep getting security updates. However, looking through GOS, they say that their 4a build is an "extended support" build different from the main OS which is described as a "stopgap" before upgrading phones. LOS says it's supported but through an automatically generated page which doesn't leave me with much confidence about the attention and stability of the build on my particular phone.

      I'm asking y'all's opinion on whether I should even bother. Security upgrades are important, but my phone is a secondary device at best, one which I always use with the same apps and websites and honestly not really that much of a security risk. Watch hubris get me.

      23 votes
    4. YouTube's privacy settings now block you from seeing suggested content

      I've always been a bit of a privacy enthousiast. Have had everything blocked that Google and by extension YouTube wants to scrape off you. This means I've also blocked my view history. Recently...

      I've always been a bit of a privacy enthousiast. Have had everything blocked that Google and by extension YouTube wants to scrape off you. This means I've also blocked my view history.

      Recently YouTube started giving out a warning on the homepage that you have blocked your view history, that you can change it in your privacy settings and that it helps them serve you better content. What it also means is that your homepage is just one big popup to guilt trip you into sharing your data. The homepage won't show any suggested content anymore.

      While it is in their interest to do so and since they are a company wanting to make money it is understandable. Nevertheless it seems harsh from going to see content that you might like to only seeing a big warning sign right now.

      What are you experiences with this?

      34 votes