Mods: I put this in Tech because Amazon is a tech company, if this is the wrong group I apologize.

For the last several purchases I have made through Amazon, not only has the advertised "expected delivery date" been wrong, Amazon hasn't even shipped the product by the delivery date. The day I expect an order to arrive, I get a notice from Amazon saying it's "running late" and the new expected delivery date is anywhere from 4 to 10 days away.

This is on top of the fact that I have Amazon Prime. Prime eligible meant "it would be delivered within two days" for the better part of a decade. They slowly transitioned away from that to "two days delivery after it ships," and now it seems like half of everything takes 5-8 days to deliver, even with Prime.

Anyway, the reason I reported them to the FTC because I believe they are advertising misleading or downright incorrect delivery times in hopes of winning your business over a competitor who is honest about their delivery times. If I want a monitor and Best Buy has it for $200 with 3-5 day shipping, and Amazon advertises it being delivered on day 3, I'm probably going to go with Amazon if I'm in urgent need of a monitor. But then the third day rolls around and Amazon indicates "oh, well, it's probably going to be 3-4 more days." If I had known that, I would have just gone with Best Buy, where I know it would have at least been delivered in 5 days; now I'm stuck waiting a week for Amazon.

I don't even know if this is something the FTC cares about. But it should. I encourage everyone to report this if they've encountered the same issue.

For the past few years, I've grown more and more uneasy with Amazon's business practices. I think it's time to move on. Not to mention the declining quality in products since international shippers were added (as discussed in the podcast Reply All).

I'm addicted to the convenience of 2 day shipping, even though we use Amazon less and less, I like knowing I have that option.

I've been considering a Costco membership instead - how does their online shopping and shipping times/prices compare?

I've also considered using Jet more but I don't know much about their ethics, does anyone?

Open to other alternatives and discussion about business ethics here.