For example: someone will buy, say, several different pairs of pants. They really only want one pair of pants. They’ll try all of them on, keep the one they like best, and then return the rest....
For example: someone will buy, say, several different pairs of pants. They really only want one pair of pants. They’ll try all of them on, keep the one they like best, and then return the rest.
The key here is that they never intended to keep all of them — it was only ever about one pair.
This has come up frequently for me in conversations with others recently. Just today, a penny-pincher family member who never spends more than he has to on anything and will take weeks to make decisions about even the smallest purchases, mentioned deliberately overbuying some stuff that he’s planning on returning.
I don’t know if it’s a new trend, or the Baader-Meinhof phenomenon, or what.
I got the sense from one person I spoke to they weren’t serious about the return part, and that the “I’m going to return most of it” was a sort of intellectual safety for buying too much in the first place. But for other people it seems like it’s a legitimate practice.
I’m having trouble wrapping my mind around it, because it seems like a lot of mostly unnecessary hassle. It also seems like it ties up a lot of your money for no good reason, and is perhaps even risky if the store(s) find ways to deny your returns. I can additionally see this as pretty harmful for smaller businesses. It feels like there are a lot of negatives for me, so I’m having trouble seeing the appeal.
Does anyone here do it and can speak to it as a practice? I’d love to get some first-hand insight to demystify it for me.