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    1. Is macOS truly the holy grail UX for older people?

      My mother is 65+ years old and loves everything Apple, but whenever I need to touch her computer I find myself questioning that choice. The degree to which Apple abstract things from the user...

      My mother is 65+ years old and loves everything Apple, but whenever I need to touch her computer I find myself questioning that choice.

      The degree to which Apple abstract things from the user enables the most absurd behaviors. macOS gives little indication about which programs are open, and the red x on the top left corner just closes windows, not apps. Because the session persistence is so robust, the consequence is that my mother's Macbook Air keeps 12+ programs and their states open at all times literally for months. Every time she comes over from another continent, I close a bunch of stuff and get her an instant performance boost. Plus, she's never really sure if a program is open or not.

      The concept of (work)Spaces, as well as the launchpad, spotlight, or even how Finder really works is beyond her. Because of her over-reliance on the dock, she never enabled autohiding, so her screen real state is always crowded.

      Folders are entirely immaterial for her. Everything goes to "Downloads" with no organization whatsoever, and she's always looking for stuff "manually" by reading the filenames.

      Her machine is running Mojave, and right now I can only see that finder displays two "Libraries": Documents and Downloads. Linux and Windows have Videos, Downloads, Music, etc. Those are easy to make sense of. What's the supposed Mac alternative? Buy stuff on iTunes. Well, if something is not on Amazon Video or Netflix my mother is a pirate like me (hehe), so she never made sense of it and I truly despise using iTunes for doing anything at all. She also downloads a bunch of media related to her job.

      I'm not saying macOS is bad, I'm just asking: is it really the best choice for non-technical older people?

      15 votes
    2. Recommendations for a simple video chat system for Grandma

      Grandma is understimulated in assisted living, and while Mom is looking into ways to either bunk with her, or drag her back to our place, I'm exploring other options. Her apartment does have...

      Grandma is understimulated in assisted living, and while Mom is looking into ways to either bunk with her, or drag her back to our place, I'm exploring other options. Her apartment does have wireless internet, so we could set up some sort of telepresence or video calling device, but even something as simple as a Relay or a KC2 isn't great, because it loses power, and needs to be explained to her.

      I'm thinking that we might have better luck with a Tablet or a PC solution, and I do have a Kindle Fire (5th Gen?) and an off brand Windows 10 tablet around, and I am open to a Pi Project or speciality devices, but it has to be simple enough to plug and play, and the dream would be if it could start a video chat without the receiver having to pick up, or at least as simple as a nurse being able to come in and start a call. Any suggestions?

      18 votes
    3. How do you manage your ebooks & web documents?

      I've been organizing my personal collection of ebooks (epubs & pdfs) lately so I've been thinking of possible "best practices" to employ and wanted to open a discussion on it. There are sources...

      I've been organizing my personal collection of ebooks (epubs & pdfs) lately so I've been thinking of possible "best practices" to employ and wanted to open a discussion on it.

      There are sources for free ebooks online which are trustworthy such as https://archive.org/index.php and https://www.gutenberg.org/ which provide DRM-Free copies in multiple formats.

      These are great but a few of my ebooks are from less trusted sources so handling the security aspects should be considered as well. (Example: An interesting PDF from Hacker News or Reddit)

      General:
      For general organization and management, Calibre (https://calibre-ebook.com/) has been very useful so far. You can use Calibre to handle converting, meta-data, reading, and organization of your library.

      Security:
      From what I can research the epub and pdf formats can be both vulnerable to malicious but the potential is much higher for pdf. As you then might expect, pdf exploits are more common.

      A few precautions you can take include using your browsers pdf viewer versus a standalone alternative, using an up to date and secure pdf reading with JavaScript disabled, or relying on a cloud service such as google drive that allows online viewing.

      An offline e-reader is another easy solution as the malicious code would require a much more specific attack vector.

      Reading:
      https://us.norton.com/internetsecurity-emerging-threats-is-it-safe-to-download-free-ebooks-online.html
      https://www.baldurbjarnason.com/notes/epub-javascript-security/

      12 votes
    4. [SOLVED] How to cast internet videos to my Chromecast? (It's not as simple as it seems!)

      Recently, I've been posting here about all sorts of theatre that's available for streaming during the pandemic lockdown. Sounds like fun! But when I actually try to watch some of it... I'm having...

      Recently, I've been posting here about all sorts of theatre that's available for streaming during the pandemic lockdown. Sounds like fun! But when I actually try to watch some of it... I'm having technical problems.

      My Lenovo Yoga tablet won't cast from Chrome. At all. The option just doesn't exist in the Chrome browser on the tablet. The only way to cast anything is to open an app - but the videos I want to watch are on a webpage. In Chrome. Which doesn't have a casting option. Not helpful!

      So I go to my desktop computer. It can cast from Chrome to Chromecast. But the result is video only, because "casting tab audio is not supported on this device." I tried Googling that error message, but I ended up getting flummoxed. The Google Help pages don't even mention this error, and other tech blogs are too complex for me to understand.

      The Chromecast works fine. It accepts input (with sound) from other sources. It's just webpages (like YouTube.com and Vimeo.com) I'm having trouble with. I managed to watch one video last week, but I had to resort to installing the YouTube app to make it work. But not all the videos are on YouTube.

      Any ideas?

      7 votes
    5. Recommendations for Android messaging app, please

      I've been using Textra for years, but there's some new protocol whose name I don't remember that Textra isn't compatible with. This results in some messages (primarily from other LG phones to my...

      I've been using Textra for years, but there's some new protocol whose name I don't remember that Textra isn't compatible with. This results in some messages (primarily from other LG phones to my LG phone) going only to the LG Messaging app and not Textra, which is annoying. Any recommendations?

      16 votes
    6. [SOLVED] Tech support request: Getting a scanner and controller working in Linux

      Most recent update is here. The Tildes community has been amazing and patient with me as a new and uninformed Linux user, and I'm greatly appreciative of that. I return to you today with yet...

      Most recent update is here.


      The Tildes community has been amazing and patient with me as a new and uninformed Linux user, and I'm greatly appreciative of that. I return to you today with yet another request.


      Hardware

      System76 Oryx Pro
      Distro: Pop!_OS 19.10


      Issue #1 (mission critical)

      Brother MFC-L2750DW

      I have a Brother printer/scanner for which I have installed the drivers using the .deb file provided on the Brother site. It's connected via USB. Printing works fine; scanning does not. My husband and I both need the ability to scan for our jobs, so this issue is pretty important to us.

      I am using the program Document Scanner (I believe it's one of the GNOME default programs?). When I open the program it says "Searching for Scanners" and then recognizes my scanner, giving the model number and says it's "Ready to Scan". Whenever I attempt to scan, however, whether from the ADF or the flatbed, it says "Unable to connect to scanner". I am not sure how to proceed, and any guidance on this would be greatly appreciated!


      Issue #2 (optional)

      Hyperkin Duke Wired Xbox Controller

      This is an optional issue and not at all one that needs to be solved by any means. A while back my husband got me this because it's my absolute favorite controller of all time (I know, scoff all you want!). It worked fine in Windows, but now that I've shifted over to Linux it has been sitting and gathering dust.

      When I plug it in the controller rumbles briefly (which it also did on Windows), but other than that does nothing. No input is accepted. If it's easy to get this up and running in Linux, I'd love to be able to use it, but if it's not that's totally fine. I have another controller I can use, and again, none of this is essential to my work. I just figured since I was asking for help I'd throw this in here too.


      If you need any additional information or need me to try any specific things, let me know!

      10 votes
    7. I have used Android my entire life. Then I acquired four Apple devices in a week.

      Hi Tilderinos! As the title says, I have used Android almost my entire life. Many parts of the internet (especially reddit) really look down on Apple for many reasons (may of them valid). Starting...

      Hi Tilderinos!

      As the title says, I have used Android almost my entire life. Many parts of the internet (especially reddit) really look down on Apple for many reasons (may of them valid). Starting about 3 weeks ago, I started to wonder if the grass really was greener on the other side. I would like to share my experience.

      My first smart device was an iPod tough 4th generation. Back then, iOS was really bad. Notifications took over the screen. If you didn't want to deal with a notification right then, you had to dismiss it permanently. Multitasking did not exist (until a few updates later) Android was miles better then. Switching was the obvious choice. Flash forward to now, through many different android devices. I had a Samsung Galaxy S10e, Galaxy Watch LTE, and Galaxy Buds. I had the best ecosystem of devices that Android has to offer (Tizen vs WearOS is arguable, but I have not used WearOS).

      I wanted to get back into mountain biking, and I wanted to bring only my buds and watch. This should be an obvious use case for an LTE watch and bluetooth earbuds. Unfortunately, transferring music to the watch is a difficult prospect. You must have the files downloaded onto your phone, but I use Spotify or Google Play Music. Spotify does have a Tizen app, but it is pretty terrible. Also, I wanted to have audiobooks and podcasts downloaded to listen to. I could not find any apps for audiobooks or podcasts for my Galaxy Watch. All my google-fu got me to the answer: Just transfer the files and play them in the watch music app. This was a pretty bad solution for a few reasons. First, listening times did not sync with the phone. Second, I don't think that the watch music app would save the timestamp when you closed it. Finally, the Galaxy Watch has 4gb storage, and only leaves around 2gb usable. Game of Thrones book 5 weighs in at about 1.3gb. If I wanted my book and even a single episode from most of my podcasts, that would not be enough storage.

      Because of this experience, I started looking into the Apple Watch. My grandfather gave me his old iPhone 6s+ and I got an Apple Watch series 3 LTE for a great deal on craigslist. I thought the phone would be a downgrade from an s10e. In a few ways it is, such as the screen, battery life, and camera. But for everything else about this phone, it is just as good as my s10e, which is 4 years newer. I still have my s10e, and I keep it charged. There are very few times where I want to use my s10e over my 6s+. This was not what I was expecting when I switched. I expected to use the 6s+ to see if I could handle a new iPhone, just so I could use an Apple Watch. Since then, I borrowed my dad's old MacBook Pro mid 2012 non-retina, to see if I liked OS X. I am currently typing this in that MacBook. I also bought the AirPods Pro.

      Almost every single interaction between these devices is quick, intuitive, and seamless. OS X is way better than windows. Parallels makes running windows software a dream. When I bought parallels, I was able to pay with my watch through Apple Pay. I have not heard of any software doing anything like that with google/samsung pay and windows. Overcast is able to automatically sync podcasts and playback times to the watch, and easily switch which device is playing. Audible is a bit more clunky (and I am still looking for an alternative for books), but it is possible to get books on the watch, and the playback time syncs without issue. The AirPods Pro seamlessly switch between the phone and watch. They are already paired with the MBP through iCloud, although they do not seamlessly switch. I think this is because the bluetooth chip in the computer is too old. CarPlay is miles better than android auto. Siri is just as good for most thing as google assistant, and is more consistent.

      This is a pretty long post already, but the bottom line is every single apple device I am trying out is better than the corresponding android/windows device that is 2-4 years newer. After many years of shunning apple, I am back on the apple bandwagon. I am currently planning on replacing all of my devices with something from apple (except my gaming desktop, unfortunately). I would like to hear about your experiences with switching to or from either ecosystem.

      (Mods: I wasn't sure if this should be in ~talk or ~tech. Please move it if necessary)

      19 votes
    8. Phone recommendations: Pixel 2? 3a? Something else?

      My OG Pixel died last night and while I'm waiting for tech support to get back with me on how I can still use MFA to do my job, I figured I would ask you all how I should proceed with getting a...

      My OG Pixel died last night and while I'm waiting for tech support to get back with me on how I can still use MFA to do my job, I figured I would ask you all how I should proceed with getting a new device. My first impulse is to get a Referb Pixel 2 on Amazon for $99, as I liked my original Pixel, I like having the latest Android version and I like only paying $99 for an older flagship phone. Additionally, I was considering a Pixel 3a as it would presumably last a bit longer and has had good reviews but is three times as much and hasn't devalued nearly as much when used, which is good and bad.

      I'm open to anything that's relatively stock Android and still updated, and am curious about iOS, Kaios or other options. Landlines are a hard pass.

      13 votes