26 votes

The startup offering free toilets and coffee for delivery workers — in exchange for their data

19 comments

  1. [18]
    vord
    Link
    Ah there's the problem. Simple law to fix: Any commercial building that has functioning toilets must let anybody who asks to use one, with no additional requirement. Course Argentia is the...

    Most restaurants don’t allow gig workers like him to use their facilities

    Ah there's the problem. Simple law to fix:

    Any commercial building that has functioning toilets must let anybody who asks to use one, with no additional requirement.

    Course Argentia is the neoliberal economic playground, so that solution flies in the face of free markets monetizing the problem.

    14 votes
    1. [5]
      gary
      Link Parent
      Public restrooms can get quite disgusting. Having some barrier to entry helps reduce the number of times a worker has to deal with biohazard level messes.

      Public restrooms can get quite disgusting. Having some barrier to entry helps reduce the number of times a worker has to deal with biohazard level messes.

      18 votes
      1. vord
        Link Parent
        Small price to pay to insure there's always a bathroom available. You want subways and busses to stop smelling like pee? Make bathrooms easily accessible. I worked a gas station. There was never...

        Small price to pay to insure there's always a bathroom available. You want subways and busses to stop smelling like pee? Make bathrooms easily accessible.

        I worked a gas station. There was never any real check to see if anybody bought something. I know how disgusting they can get.

        With proper gloves, cleaning supplies (which should be there anyway), doing a quick spot check once an hour reduced 'giant mess' to 'small mess' for 5 min an hour.

        Even if neglected all day it still took less than 30 min a shift to clean 4 stalls. With constant foot traffic for 8 hour shifts.

        You don't let someone in a bathroom for whatever reason? Great, now the corner of your building smells like pee. Did it myself less than a week ago when the local convienience store said 'no thats employees only'.

        When you gotta go, you gotta go.

        19 votes
      2. [2]
        raze2012
        Link Parent
        In my experience, requiring keys or whatever did not correlate with cleaner restrooms.

        In my experience, requiring keys or whatever did not correlate with cleaner restrooms.

        10 votes
        1. RoyalHenOil
          Link Parent
          My personal experience has been that these barriers actually correlate with bathrooms that are more disgusting, more likely to have run out of toilet paper and soap, and more likely to have...

          My personal experience has been that these barriers actually correlate with bathrooms that are more disgusting, more likely to have run out of toilet paper and soap, and more likely to have fixtures in disrepair.

          I imagine this is because businesses that, for whatever reason, cannot or will not invest in janitorial service favor introducing barriers to access so that the bathrooms degrade more slowly — but they do still degrade. Evenly barely-used guest bathrooms in private homes degrade without some basic maintenance once in a while.

          11 votes
      3. dhcrazy333
        Link Parent
        I feel like the issue with them being disgusting is mostly because they don't invest in a proper service to clean it regularly and make sure it's not in a state of disrepair. I've seen some...

        I feel like the issue with them being disgusting is mostly because they don't invest in a proper service to clean it regularly and make sure it's not in a state of disrepair. I've seen some pristine public toilets. I've seen some absolutely horrendous "private, key only for paying customers" toilets. I agree that yes, public ones in general are more likely to have issues, there's no reason it can't be properly maintained. They just don't typically hire someone to do it regularly.

        5 votes
    2. [3]
      entitled-entilde
      Link Parent
      I think you have it backwards here. All that policy does is force business owners to subsidies the “gig economy”. Instead, we need to force these tech companies to stop hiding behind the...

      I think you have it backwards here. All that policy does is force business owners to subsidies the “gig economy”. Instead, we need to force these tech companies to stop hiding behind the “independent contractor” lie. They should be forced to provide restroom breaks for their workers. If they don’t like the overhead, they can pay local businesses to let their workers use those restrooms.

      10 votes
      1. vord
        (edited )
        Link Parent
        You're not wrong, but this problem extends beyond the gig economy. Have a friend that does delivery and in-home services for Best Buy, as a full-time employee. They need a regular place to use the...

        You're not wrong, but this problem extends beyond the gig economy.

        Have a friend that does delivery and in-home services for Best Buy, as a full-time employee. They need a regular place to use the restroom too.

        10 votes
      2. sparksbet
        Link Parent
        It actually benefits people who aren't participating in the "gig economy", like the homeless, as well.

        All that policy does is force business owners to subsidies the “gig economy”

        It actually benefits people who aren't participating in the "gig economy", like the homeless, as well.

        8 votes
    3. [6]
      skybrian
      Link Parent
      On the other hand, I’ve read that pay toilets are common in Europe. I don’t have much experience with them, though. Do they tend to be nicer?

      On the other hand, I’ve read that pay toilets are common in Europe. I don’t have much experience with them, though. Do they tend to be nicer?

      6 votes
      1. [4]
        guissmo
        Link Parent
        Much nicer. But the problem is that in some countries they are always paid. One euro every time you pee at a train station while waiting for your train adds up! My go-to place for « free » toilets...

        Much nicer. But the problem is that in some countries they are always paid. One euro every time you pee at a train station while waiting for your train adds up!

        My go-to place for « free » toilets are the McDonald’s. The toilets there have locks and they write the codes on the receipts so only paying customers can access it. But there is enough traffic that people hold the door for each other so that not everyone needs the code.

        9 votes
        1. [3]
          Vito
          Link Parent
          I have found that a great option for public bathrooms in cities are hotels. I always ask the receptionist if it's ok to use the bathroom in the lobby and nobody has said no yet.

          I have found that a great option for public bathrooms in cities are hotels. I always ask the receptionist if it's ok to use the bathroom in the lobby and nobody has said no yet.

          3 votes
          1. [2]
            vord
            Link Parent
            It's cause people like me, especially when I was young and dumb, won't hesitate to pee on the entrance if they say no.

            It's cause people like me, especially when I was young and dumb, won't hesitate to pee on the entrance if they say no.

            2 votes
            1. Vito
              Link Parent
              I honestly thought it was common decency, but I guess that's possible.

              I honestly thought it was common decency, but I guess that's possible.

              7 votes
      2. sparksbet
        Link Parent
        imo they're nicer, but not nicer enough that I wouldn't outlaw pay toilets in a heartbeat if given the choice.

        imo they're nicer, but not nicer enough that I wouldn't outlaw pay toilets in a heartbeat if given the choice.

        2 votes
    4. [3]
      Chiasmic
      Link Parent
      I think there are two issues with this: it drives businesses to move to cost savings in the toilet and drives down the quality across the board over time if there are no pressures to improve...

      I think there are two issues with this:

      1. it drives businesses to move to cost savings in the toilet and drives down the quality across the board over time if there are no pressures to improve quality. Bear in mind nice toilets will get chosen preferentially so ‘punished’ by increased costs for being nice.
      2. in public toilets there can be an issue with IV drug users, people having sex in the toilet, or people trying to sleep/stay in them.
      3. toilets are often in the back of a building rather than right by the entrance. I can think of lots of businesses which would be disrupted by a stream of people going past. Remember not all businesses will be equally impacted due to busy walking routes etc.

      I think such a policy (at least in isolation) will really make toilets rather unpleasant.

      5 votes
      1. [2]
        vord
        Link Parent
        If there are only 100 toilets available now, but 600 people using them, that's 6x mess per toilet. If there are now 200 toilets available because artificial barriers were removed, that's only 3x...

        If there are only 100 toilets available now, but 600 people using them, that's 6x mess per toilet. If there are now 200 toilets available because artificial barriers were removed, that's only 3x mess per toilet. It's not like people are magically going to start using toilets more just because they're more available.

        RE 1, they're already doing that. They'll grumble a bit at demand going up....but then that's the price of having a business open to the public.

        RE 2: Provide more accessible free spaces for those activities (well less the sex i suppose, but that's gonna happen damn near anywhere...people are kinky)

        RE 3: I'm betting if the toilet isn't relatively towards the front, there won't be much traffic except for emergencies. People using the toilet don't like being inconvenienced either.

        2 votes
        1. babypuncher
          Link Parent
          This isn't really a problem businesses can solve, which is why I think legislation requiring businesses to operate their toilets like this needs to be paired with policy that helps make this less...

          RE 2: Provide more accessible free spaces for those activities (well less the sex i suppose, but that's gonna happen damn near anywhere...people are kinky)

          This isn't really a problem businesses can solve, which is why I think legislation requiring businesses to operate their toilets like this needs to be paired with policy that helps make this less of an issue to begin with, like needle exchanges.

          3 votes
  2. skybrian
    Link
    From the article: …

    From the article:

    Nippy was founded in the Argentine city of Córdoba in 2019, and launched three years later with almost $1 million in funding. It now operates four centers in Argentina, Mexico, and the Dominican Republic […]

    Over 35,000 workers in these countries have signed up to Nippy’s app and about half have visited a Nippy center in the past six months, the company’s co-founder and CEO, Diego Amondaray, told Rest of World. Amondaray said the company is close to becoming profitable and hopes to open three more centers in Mexico by 2025.

    A worker can access a Nippy rest stop by registering on its app and scanning a QR code at the center each time they visit. At the time of registration, the app gathers personal data, including email address, place of residence, date of birth, and the ID assigned to a worker by each gig platform. Nippy then shares a log of anonymized aggregated data with its partners. Some of them will offer gig workers special deals based on their status on a particular platform: For instance, Movistar has discounts on phone plans and Mastercard is working on a financial product for gig workers.

    Most workers who spoke to Rest of World, including Alba Trejo, said they were unaware that their data was being shared with third parties. But they are not concerned. Jonathan Alejandro Pablo Pérez, a gig worker who frequents Nippy’s center in Mexico City, said he “has no problem with” the company using his data. He wishes the center offered additional services available in its Argentina facility, like bicycle repairs.

    At the Nippy center in Mexico City, there is space for about 20 gig workers at a time. Workers can help themselves to tea and coffee, and occasional snacks. The Nippy center is also one of three places where Rappi workers can return undelivered items. That was what initially drew Pablo Pérez to the place. Before it opened its doors last year, delivery workers like him had to drive miles to Rappi’s two centers on the edges of the city to return undelivered items, he told Rest of World.

    8 votes