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  • Showing only topics in ~transport with the tag "ask.advice". Back to normal view / Search all groups
    1. Car maintenance/replacement advice

      I have a 2014 CRV, it loses oil horribly and I'm going to have to check it a couple times a week or risk my engine. The mechanic was hesitant to even help me limp it along and said basically...

      I have a 2014 CRV, it loses oil horribly and I'm going to have to check it a couple times a week or risk my engine. The mechanic was hesitant to even help me limp it along and said basically there's no fix besides replacing the engine. He put 3 quarts in that day. I didn't have a warning it was low other than the loud start.

      I'm trying to decide if it's worth continuing maintenance on this car or worth trading in now while the engine is still kicking (and switching to an electric used car probably) or nursing this along for another year or so. We have a car loan on a wheelchair van we're trying to refinance which means I'll be looking at cars that are about equivalent in value to the CRV.

      Thoughts? Advice? Besides keeping oil in my car because I didn't know it was this bad. Ó⁠╭⁠╮⁠Ò

      19 votes
    2. A dealership damaged my car. Any advice?

      There's a lot of information I could share about this. But I do want to remain semi-private, so I'll try to stick to the highlights and answer questions as needed. Instead of stating hard numbers,...

      There's a lot of information I could share about this. But I do want to remain semi-private, so I'll try to stick to the highlights and answer questions as needed. Instead of stating hard numbers, I'll compare against the value of my car according to Kelly Blue Book.

      I'm reaching out here because I'm not a "car person" and I haven't gone through anything like this before. I figured if there's any other angles or strategies I'm missing then you all will probably fill in my blind spots. I want this to be over ASAP, but I also don't want to pay for the damage they've caused since it's thousands of dollars.

      What happened:

      • In May my car started having acceleration issues. I brought it in for repair at a dealership I've gone to for 2 years who has an in-house service department. The dealership's name includes the name of my car's manufacturer, so they're a specialized licensed dealer.
      • At first they thought my catalytic converter was the issue, so they ran a bunch of tests. After extensive troubleshooting, they ended up taking it off and confirmed there was no damage or clogs. I received written updates, so this is well-documented.
      • There is a known defect with engines in cars like mine. Therefore they put in a request for a free engine replacement, which was approved. They also reexamined my car after the approval was granted and recommended replacing another part at the same time. I approved and paid for that myself.
      • When they gave me back my car, it was making a lot of weird sounds. I commented on it during pickup, and they told me not to drive too fast. Turns out it wasn't able to go on the highway at all and the check engine light quickly came on. I notified them and they asked me to return it. I put 100 miles on it during that period. For reference, driving on a highway has never been an issue for me.
      • Upon examination, they informed me my catalytic converter was fully clogged and that it needed to be replaced. The sent me a quote for half the value of my car, a major expense.
      • At first they tried arguing that it passed their test drive. But after I pointed out that I only drove 100 miles, they said it must have been clogged the whole time and they missed it repeatedly. They also said the new engine could in theory cause the issue, but stopped short of recommending it be replaced yet again. They also told me I could take my car somewhere else to get the repair done for cheaper. I have this conversation recorded.
      • So I haven't had a working car for 100+ days now. It's still at the dealership and they've been trying to pressure me into taking it away, even though it's not save to drive and driving it could cause more damage.
      • I've asked for a loaner vehicle repeatedly, and I'm always told none are available and that I'm on the wait list.

      Here's what I've done so far.

      • I have a support case with the manufacturer's national customer support system. I don't have my case managers direct line, but I call the regular line every day asking for updates. I also ask for it to be escalated and expedited. Sometimes the person tries to go above and beyond to give me the latest updates, but ultimately I don't think this is helping much. A request for a "good will" repair has been submitted and is awaiting review. Both my case manager and the dealership have told me it can take months to be reviewed. The person reviewing it is a regional manager. I've asked for their contact information but so far they've refused to disclose that.
      • I've spoken to a lawyer briefly. They seemed to think it wouldn't be worth hiring them for this. They advised filing a claim against the dealership's insurer. As a backup, file a claim with my insurer and have them go after the dealership's insurer to cover the cost. I'm nervous about going this route because if they're not able to recoup then that claim would stay on my record which does have financial implications.
      • I've asked the dealership directly for their insurance to file a claim. They refused to give it to me, saying only they file claims against their insurance. I don't know how else to try extracting this information. Cold calling as a prospective customer? Is it hanging on one of their walls maybe?
      • I've spoken with the dealership's manager who oversees used cars. They made me an insultingly low offer yesterday, about 10% of its value. For reference, my car is less than 10 years old. Part of the reason it's so low is because they're budgeting in the repair. The manager doesn't seem to care that they damaged my car. But it does seem like they want the car off the lot, so maybe if I hold the line on this front the offer will increase. Unless they tow it, which I do slightly fear.
      • I made some phone calls to governmental entities in my state. I've narrowed in on one entity that I'm told should have records of the dealership's insurance and also allow me to file a complaint. I got a voicemail today, but fingers crossed I can connect with them tomorrow.
      • I sent an email to an executive last week. If I don't hear back I plan on doing this weekly with different executives. I'll add the names of each executive I've contacted to the bottom so the person has that additional context.
      • I've reached out a local TV station who investigates things in the community. If I don't hear back I plan on contacting another one next week. I live in big city so I'm not confident this avenue will be fruitful.
      • I've looked briefly into small claims court, but even a positive outcome requires me to collect. So that doesn't seem particularly helpful.
      • I've looked briefly into leaving a BBB review, but I'm not sure that will accomplish much.
      30 votes
    3. Car maintenance suggestions/guide for a 2016 Lexus IS 350F Sport

      Hello, I am thinking of perhaps purchasing the vehicle mentioned in my title, is there recommended maintenance suggestions that should be done other than what can be found in Lexus's car care...

      Hello,

      I am thinking of perhaps purchasing the vehicle mentioned in my title, is there recommended maintenance suggestions that should be done other than what can be found in Lexus's car care recommendations or something that would be found in the drivers manual? Anything unusual to watch out for? Any particular brand of motor oil that would be best? etc.

      Thanks

      5 votes
    4. E-bikes: Seeking advice on a commuter bike that meets disability needs

      I've done considerable e-bike research, and I'm still struggling with unanswered questions... I'm looking for a mid-range e-bike mainly for commuting, approximately 3 miles/5 km each way. Part of...

      I've done considerable e-bike research, and I'm still struggling with unanswered questions...

      I'm looking for a mid-range e-bike mainly for commuting, approximately 3 miles/5 km each way. Part of the route is on unpaved but graded park trails, otherwise paved (sometimes very bumpy) streets and sidewalks. I don't anticipate using the bike for heavy cargo, rough trails or long powered rides, but wouldn't mind working up to 30 mi/50 km trips with partial assists.

      The primary goal is a safe, stable ride that gets me to work reliably without leaving me too banged up.

      Requirements:

      1. Major assistance with steep hills. Though I've rebuilt decent endurance and muscle strength, I've got two artificial hips, and occasional inflammation in knees, ankles, and feet that makes powering up a long incline painful.

      2. Suspension fork and relatively upright riding position. Even with gel gloves, bumps and bangs through a rigid frame and forward leaning will wreck my wrists and hands quickly.

      3. Step-through frame. Thanks to hip replacements, my balance and range of motion aren't all they could be.

      4. Local service availability. Fortunately, I'm in a town with great (if expensive) bike shops.

      Nice to have:

      1. 60 lbs. or less. I don't expect to wrestle the bike up/down stairs or into vehicles frequently. It's more a question of being able to propel it under my own power most of the time and carry it on a standard car rack. I've looked at e-trikes for stability, but they're too heavy and cumbersome.

      2. Hydraulic disc brakes, belt drive and sealed motor hub (expensive but cleaner for commuting and lower maintenance), torque sensor.

      3. Integrated lights.

      4. Fenders, chain guard, rear rack, kickstand, phone holder included or available at reasonable cost.

      5. Visual appeal - colors, not too obvious battery, etc.

      Overnight recharge is fine, the battery doesn't have to be removable.

      Possibilities so far:

      Priority Current (via Costco). review,
      review
      Con:

      • Rigid frame
      • Complaints about required pedalling and power distribution on hills

      Pro:

      • Meets most of the requirements
      • Model has been out for a few years with an established track record
      • Well-reviewed

      RadPower Radster Road Regular review, review
      Pro:

      • Checks all requirements
      • Safety emphasis

      Con:

      • Heavy (78 lbs.)

      Electric Bike Company Model E or R
      review, review
      Pro:

      • Extensive customization available

      Con:

      • Cruiser style less likely to be comfortable for long rides
      • Model R is 78 lbs.

      Ride1Up 700 Series ST review, review
      Pro:

      • Inexpensive
      • Meets most requirements

      Con:

      • Assembly difficulties reported, no local dealer

      Aventon Level.2 Step-through review, review

      This is still early research... but more questions:

      • What am I failing to consider?
      • What's an appropriate price point to look at for my requirements (keeping in mind that I'd be paying as much as $150/mo. for transit when not using the bike)?
      • Anyone else in a similar spot?

      Edit - updates on continuing research, for those interested in comfort bikes... So many manufacturers! It might be time to turn the optimizer brain off. Quite a few of the online-only vendors are just mixing and matching Chinese parts. Reports of terrible customer support and quality/safety issues are common.

      New candidates:

      Cannondale Adventure Neo 2 EQ Speed

      Reviews of this specific newer Class 3 model are scarce, but other Neo models get mostly rave reviews from older riders with various disabilities. As much as I've loved Cannondale bikes, there are some reported quality and design issues in comments that give me pause. The only reason I'd consider an e-bike in this price range is if it's a durable, realistic car replacement capable of safe use in very bad conditions.
      Pro:

      • Most of the important wishlist items covered
      • Top quality powertrain and gearing parts
      • Torque assist - comments say it's smooth and you never miss a manual throttle
      • Versatile for city and road
      • Locally available

      Con:

      • High price even with quality factored in
      • Chain guard not included, and it should be at this price
      • Comments mention battery is difficult to remove

      Envo seems like a reliable Canadian brand that's doing interesting things. There are U.S. distributors. Dollar purchasing power makes this a potentially excellent value choice.
      Envo Lynx 20" Only one professional review, but customers seem happy. I wasn't considering folding bikes originally, but this seems well-made, has English-language support, and has decent specs for the price and flexibility.

      Envo ST 50 - few if any comments available, but the stepover D50 model gets rave reviews. Meets all requirements, with excellent range for longer trips.

      Mokwheel Asphalt ST review, review, review
      Pro:

      • Meets wishlist with moderately priced accessory package
      • Adjustable stem angle
      • Excellent price for features
      • Extra safety lights

      Con:

      • DTC-only (US-based)
      • Lower-quality and range of gearing

      Tenways AGO T review, review
      Pro:

      • Meets wishlist
      • Premium components
      • No-brainer torque control and CVT
      • Stylish

      Con:

      • May be underpowered for steep hills
      • Class 2 limited (may be hackable)
      • DTC, based outside US

      Zen Photon Pro review
      Pro:

      • Wishlist mostly covered
      • Premium components
      • Powerful hill-climbing capability
      • Long range

      Con:

      • Price is over upper limit of budget
      • Relatively new to market
      • Users complain about weight

      Ride1Up Prodigy V2 LS CVT review, review, review, review non-CVT. This might be the pick - meets requirements and then some, good value for quality, relatively future-ready, adaptable for the conditions I'm likely to encounter, and comfortable. It doesn't hurt that it's $300 off right now.

      18 votes
    5. How do I sell a car?

      Found a few threads on buying cars and I'm reading though them. Looking for advice on how to sell one. Should I? I've got a GM vehicle that's just under 10 years ago, but I don't like it. It's got...

      Found a few threads on buying cars and I'm reading though them. Looking for advice on how to sell one.

      1. Should I?

      I've got a GM vehicle that's just under 10 years ago, but I don't like it. It's got so many more tiny things wrong with it than my previous cars (20 year old corolla, driven into the ground; 15 year old caravan, totalled; 30 years old Buick that gave up the ghost).....I feel like I already got the "best" years out of this GM vehicle and it's all going to be downhills from here. Am I being irrational and should I just keep driving it until it's irreparable, even if the repairs feel more and more frequent and surprising? Essentially I don't have any confidence in this vehicle and I would like to get rid of it and try again with a Honda or Toyota.

      1. How?

      If I'm selling it, how do I lose less money doing so? Dealerships feel like snake pits to me. Craigslist/Kijiji/Facebook? Do locations matter? Can I sell a car to a dealership in a different province?

      15 votes
    6. How best to drive a plug-in hybrid? Seeking advice.

      I’ve gone from a 20 year old 4Runner to a 3 year old Pacifica plug-in hybrid and it has changed many of my driving habits. For my job I have a lot of deliveries in the neighborhoods of hilly San...

      I’ve gone from a 20 year old 4Runner to a 3 year old Pacifica plug-in hybrid and it has changed many of my driving habits.

      For my job I have a lot of deliveries in the neighborhoods of hilly San Francisco and I am curious about strategies I should use to increase the efficiency of battery driving and regenerative braking.

      After a month of driving I can’t tell yet if I do better staying on flats or using the energy of the hills. And this thing is so damn heavy! 5000 lbs! (2200kg)

      I’m finding that I touch the gas pedal far less and lean on the brake pedal far more, especially after realizing using the brakes won’t necessarily wear them down. But what techniques can I use to make sure I am regenerating instead of using the friction brakes?

      Any other general advice about making this switch would also be appreciated. Thanks!

      13 votes
    7. Buying my first car and want some advice

      Hi Tildes, as the title says I am in the market to purchase my first car (of my own) and am finding myself pretty ignorant about the types of considerations I should be making. I really do not...

      Hi Tildes, as the title says I am in the market to purchase my first car (of my own) and am finding myself pretty ignorant about the types of considerations I should be making. I really do not know that much about cars, so I am finding it a bit difficult to compare different options as I don't really understand what is important in a car. I was hoping to ask for some advice here and recommendations of guides or other resources to help with my decision. Here is some information:

      • I am looking to buy new, not used.
      • I am interested in an SUV or station wagon as opposed to a sedan — I like driving them more, and would very much like the extra space for moving things.
      • I am in a situation where I intend to pay in cash, with a budget of roughly $30k. I know that paying in cash is sometimes not actually beneficial, but due to my specific circumstances this is the route I am going.

      I have started to look at some options but am finding myself unable to compare things like different engines, transmission, and other performance and reliability metrics. What features should I actually be focusing on, i.e. what is actually important? Are there any primers out there that people can recommend?

      To give a sense of what I am considering, some of my current contenders are: 2023 Subaru Forester, Mazda CX-30, Toyota RAV4, and similar cars.

      8 votes
    8. I'm buying my first ever new car tomorrow

      EDIT: See final update here ...and I'm a little worried the dealership might try to screw me over. Some backstory: In 2021, Chevrolet announced the Bolt EUV -- a slightly larger version of their...

      EDIT: See final update here



      ...and I'm a little worried the dealership might try to screw me over.


      Some backstory:

      In 2021, Chevrolet announced the Bolt EUV -- a slightly larger version of their Bolt EV.

      Right after it got introduced, all Bolt EVs and EUVs underwent a battery recall. Dealers were unable to sell these until their batteries were replaced, despite the high demand for the vehicle.

      In June 2022, Chevrolet announced a $6,300 price drop for the EV/EUV.

      My current car was due for replacement (it's a 2003, lol); I wanted my next car to be an EV; the price drop made this something I could really afford; and it turns out that the EUV is literally the only electric vehicle at that price point that I can actually fit in (my head hits the ceiling in a Kona, for example).

      In June 2022, I attempted to buy an EUV, only to find out that there were waitlists everywhere because the price drop increased demand, while the recall decreased supply. As such, I put in an order for a 2023 EUV with a deposit.

      2023s went into production in July, but it turns out they're not made in order (which makes sense: the factory makes batches of similar types) and it also turns out that different dealerships have different "allocations" which means that they only get so many of a certain type of car -- even if it's been directly ordered by a customer.

      I didn't know this at the time of ordering, but, the dealership I went with had a very low allocation for EUVs.

      I have waited this entire time (which is not uncommon), and my car has finally arrived at the dealership. I'm slated to pick it up tomorrow and finish the purchase.


      My concerns:

      The dealership knows right now that they have me over a barrel. I've waited eight months for this thing. There is no other available inventory anywhere, as the EUVs sell immediately or, in most cases, are already spoken for before they arrive due to waitlists. People trying to get them complain about huge markups because of this.

      I have a "motor vehicle purchase agreement" from the dealership from when I ordered the vehicle and made my initial deposit. That paper shows that I'll be paying MSRP for the vehicle, which I'm happy to do.

      My question is: is the dealership going to try and make me pay something different, knowing that I'm not going to walk away from this? I feel somewhat comfortable that I have an agreement for the MSRP in black and white, but is that enough?

      My other question is: is there some other way they're going to try to get one over on me? Something more subtle or that I don't expect? The last time I bought a car was ~15 years ago, and I pretty much stood there while my dad did the talking (also the car was used and super cheap).

      I will be financing a loan through the dealership to pay for the car.

      Basically, what can I do to make sure tomorrow goes as smoothly as possible? I'm hoping that it's easy, cut and dry, and there's no funny business, but I've also heard some horror stories -- especially from people trying to buy the particular car I'm getting.

      17 votes
    9. Vintage bicycle repair

      I love bicycles. I really love the aesthetic of vintage bicycles and the easy-ish to repair nature of them. They are mostly standard off-the-shelf parts, nuts, bolts and washers etc. Look for...

      I love bicycles. I really love the aesthetic of vintage bicycles and the easy-ish to repair nature of them. They are mostly standard off-the-shelf parts, nuts, bolts and washers etc.

      Look for opportunities to give old things new life, a quote that inspired me from a YouTube channel titled Old Shovel. He repairs old tools and recently bicycles.

      Since then, I have been restoring a 1974 Canadian Tire branded Japanese Bridgestone Youngway.

      Any advice for a newbie hobby vintage bicycle restorer?

      9 votes