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  • Showing only topics with the tag "modems". Back to normal view
    1. Do 5g home internet modems get better cell reception than mobile phones?

      I think the answer is probably yes, but I wanted to double check. Does anyone here have experience with them? For clarity, this is the home modems that you can buy for stationary 5g internet. This...

      I think the answer is probably yes, but I wanted to double check. Does anyone here have experience with them? For clarity, this is the home modems that you can buy for stationary 5g internet. This is not those pocket, battery powered personal hotspots.

      I just moved into a new studio in France. Despite literally every other building on the street having fiber, my studio does not have it. So I am stuck with DSL, since France doesn’t use cable for internet service. My dsl gets 2-10 Mbps down and 0.25-1 up. This is abysmal, especially the upload.

      The other problem is the building is such a good shield against radio waves. With Orange, supposedly the best mobile carrier in France, I get exactly zero service, even sticking my phone out the window.

      There is a carrier called Free, that does offer a 5g home internet box. To test it out, I got a Free (but not free) SIM card for my phone. Sticking it out the window, I get about the same speeds as my DSL box provides.

      So there is the impetuous for my question. Should I expect their 5g home internet box to be about the same speeds as my iPhone, or can I expect them to be faster and more reliable, since it isn’t battery powered and can me larger?

      10 votes
    2. Modem help

      Hi all - I need some help troubleshooting my internet and really don't feel like dealing w/ customer service reps. I don't consider myself a tech savvy person, so I'm wondering what this community...

      Hi all - I need some help troubleshooting my internet and really don't feel like dealing w/ customer service reps. I don't consider myself a tech savvy person, so I'm wondering what this community might know..

      I've been having issues with my internet for a while. we have xfinity with a plan that promises up to 1000mbps. I'm lucky if i get up to 250 on a good day. beyond that, we constantly lose connection, or get very slow connectivity. i'm using a Netgear c7000v2 as my modem/wifi router combo paired with a Google Nest Mesh router. My home is roughly 1000 sqft footprint split level. my computer is in a different room, but there's no doors between and about 600 ft from the modem/mesh routers.

      i called xfinity to talk about the issue, they said that my modem likely needed to be replaced. the initial modem was also a Netgear c7000v2, but i figured maybe the hardware just burnt out(?) they sent me an xfinity modem, and everything seemed to work great (still not 1000mbps, but definitely better). when I realized they were charging me more than I was willing to pay monthly for a rental fee on the modem, i decided i'd go back out and buy a new modem. i bought a Netgear c7000v2 again, because it should be able to handle those speeds, and to my understanding is a decent enough modem. i also bought a new coaxial cable to double check. but after replacing, my internet is still spotty and constantly goes in and out.

      i don't have any device to plug directly into the ethernet cable (because it's 2023...), so i can't pinpoint the issue through that. i haven't had an xfinity tech come out yet, because apparently that takes anywhere from 6-8 weeks to get a visit...

      any ideas on what i should do? part of me is convinced that xfinity is throttling my internet because I'm not using their modem and paying them a rental fee, but i don't want to give into conspiratorial thinking...i'm about to file an FTC complaint on them because I'm just fed-up at this point.

      14 votes