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I'm a new Deck owner, recieved unit in May and played sparingly for the past 2ish months.

Overall really liking it, gushed about it everywhere to everyone, and big fan of Valve. But two days ago, one of the Deck shoulder buttons stopped working suddenly. Reached out to steam and they're having me send it in, which is what I would expect. But the way they phrased it kind of souring my initial high of owning the Deck:

Based on the information you have provided, we believe it is unlikely that the current issue reflects a problem with this device as it was delivered to you. It may instead be related to your particular use of the product. Regardless, we would like to offer complimentary service as a gesture of goodwill.

So it's one of those kinds of warranty that excludes regular use? Is this one rep just awkwardly placing blame on me or is that their overall vibe? In contast, I have PS1, PS2, xBox original/360 controllers that still have all the shoulder buttons functioning normally, along with super old PSPs, DS, DS Lites, 3DS, Switch'es and none of them have failed aside from the infamous Switch drifts. Nintendo, for their part, fixed the drifts without implying it was my fault.

Anyone else dealt with Valve customer service and warranty?

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With all the talk of layoffs and studio closures, I wanted to know what the opinions and general experience is like as an indie game dev. How viable is it, how successful can you really be with that career and what challenges can crop up?

I started making my own game a while back and got extremely discouraged by the layoffs and technical hurdles I was running into, to the point where someone told me maybe I wasn't cut out for it on discord. This really killed my drive, and it would be awesome to hear about some success stories or even some struggles that you may have overcome.

August 2024's Humble Choice is now available with the following eight Steam games.

Does anyone have experience with any of the games and, if so, would you recommend them? Is there anything in here that you're particularly excited to play?

I recently had a hankering to return to one of my all-time favorite games: FUEL. I couldn't stop thinking: how cool would it be if I could revisit the game from the comfort of my Steam Deck?

That was my dream, but a few problems stood in the way:

1. FUEL was released in 2009 and was delisted from Steam in 2013. (Thankfully, I have a copy of it in my library, but we're talking about an installation build that is over a decade out-of-date at this point.)

2. FUEL still has Securom DRM.

3. FUEL still requires Games for Windows Live, which was also shut down in 2013.

4. FUEL is pretty mediocre unless you install the REFUELED mod.

So, I sat down with my Steam Deck and a hope and a prayer that maybe, somehow, I could get this game working?

Hurdle 1 wasn't even a hurdle. Proton is so damn good now. The game installed and ran flawlessly. I honestly never should have second-guessed it in the first place!

Hurdle 2 was also, surprisingly, a non-issue. Either the Securom servers are somehow still live and actually checked my CD key, or the dialog box lied to me as part of an offline fallback and told me I was cleared anyway (I'm thinking this is more likely?). Either way, I was happy.

Hurdle 3 was the first actual block. The game crashes when trying to pull up GFWL, which is pretty much what I expected -- the service has been down for over a decade now. Thankfully, there's an unexpectedly easy fix. Xliveless is a DLL that bypasses GFWL and lets the game boot (and save) without it.

Hurdle 4 isn't really a hurdle per se, but that's only because the Steam Deck lets you boot into Desktop Mode and get fully under the hood. I downloaded the mod, dumped the files in the installation folder, ran the mod manager through Protontricks, and then set up all of my mod choices. I then jumped back into game mode, and the game is flawlessly running -- mods and all.

I should also mention that I did all of this on-device. I didn't need to break out a mouse and a keyboard or transfer files from my desktop or anything. From the first install of the game to running it fully modded took me maybe ten minutes total? It was amazingly quick, and most of that time was me searching up information or waiting for the Deck to boot over and back between Desktop and Game Mode.

I realize that, in the grand scheme of game tinkering, this doesn't sound like a whole lot, but that's honestly the point. The fact that this comes across as sort of mundane and uneventful is, paradoxically, what makes it noteworthy. If we're keeping score here, I am:

• playing a 2009 Windows game,
• that was delisted in 2013,
• on a Linux handheld device in 2024.

I also:

• somehow passed the game's decade-old DRM check,
• bypassed the game's second DRM system that has been officially shut down for over a decade,
• modded the game in literal seconds,
• and did all that using only a controller -- while lying on my couch.

From a zoomed out perspective, I shouldn't be able to play this game. FUEL should be dead and buried -- nothing more than a fond memory for me. Even if I turn the dial a little more towards optimism, it really shouldn't be this easy to get up and running. I thought I was going to spend hours trying to get it going, with no guarantee that it ever would. Instead I was driving around its world in mere minutes.

I'm literally holding FUEL and its massive open-world in my hands, fifteen years after its release, on an operating system it's not supposed to run on, and on a device nobody could have even imagined was possible when the game released.

We really are living in the future. I remain in absolute awe of and incredibly grateful for all the work that people do to make stuff like this possible.

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I implore anyone who can think of a better way to phrase the title, please suggest it.

Essentially, I use a self-hosted MediaWiki which is where I write everything, but when I just have an 'idea', I have a private Discord channel that I submit the information to. It can be a picture, or a character idea, or an idea for a scene or a shop or whatever-- I just have a channel where I dump all of my ideas, and then when I have time, I go back through them, iterate, add them to my wiki (making them 'canon'), and then deleting the messages.

I would really like something else to do this, because Discord is obviously not meant for this. Unfortunately, the caveat is that it needs to be useable on mobile, because I'd say 80%+ of my ideas like this happen when I'm not at my computer.

My first thought was to set up and self-host a ticketing system-- something like Znuny, but outside of using Zendesk for work, I don't really know that much about them, and it feels like it might be overkill (on top of not working on mobile, I don't think). It has the benefit of being able to immediately have the data organized, so I can double-check to make sure I'm not repeating character names, or ideas, or anything like that.

So, with that in mind, what all are my options?

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