28 votes

Manifestos, fear, and ‘loser thinking’: inside Proton’s AI reckoning

21 comments

  1. [7]
    JCAPER
    (edited )
    Link
    Still recuperating from the very first paragraph: I'm not someone who changes services whenever a negative story comes out - or else by this point I wouldn't be using the internet at all - but...

    Still recuperating from the very first paragraph:

    Andy Yen, the CEO of Proton, had a message for an employee in the company’s security Slack channel who urged the company to at least take a few days to pentest newly written code before pushing it live. “That’s bullshit and loser thinking. Of course it’s possible to be fast and secure,” Yen wrote in the channel at the end of August. “Stop thinking always of how to be slower, and focus more on how to be faster.”

    I'm not someone who changes services whenever a negative story comes out - or else by this point I wouldn't be using the internet at all - but even if just half of this article is true... It's bad.

    I was going to quote some more but like... Just read for yourselves or ask some LLM to summarize it. Like @snake_case said, this guy is the embodiment of all the worst traits of 2020's CEO's, and I don't trust that he's the best person to lead Proton.

    When it's time to renew my yearly sub, I'm going to seriously consider jumping ship if he's still at the helm

    Edit: sent an email to Proton Foundation asking them to use their position to pressure Andy Yen to step down. Not sure how much good that will do, but it's done anyway. And also cancelled the renewal explaining why.

    23 votes
    1. derekiscool
      Link Parent
      Yikes. This is not a good look for a company whose sole focus is privacy and security. I hadn't been that worried after the last article posted here, but I'm definitely in the same boat as you...

      Yikes. This is not a good look for a company whose sole focus is privacy and security.

      When it's time to renew my yearly sub, I'm going to seriously consider jumping ship if he's still at the helm

      I hadn't been that worried after the last article posted here, but I'm definitely in the same boat as you now. Going to start looking at alternatives asap

      12 votes
    2. winther
      Link Parent
      Geez, I am not a Proton user but that isn’t exactly reassuring from a company that markets themselves as the high priest of security. Many mistakes in software development leads back to something...

      Geez, I am not a Proton user but that isn’t exactly reassuring from a company that markets themselves as the high priest of security. Many mistakes in software development leads back to something being done too fast.

      7 votes
    3. [3]
      snake_case
      Link Parent
      It kinda sounds made up honestly. Like this is exactly what someone would say to torpedo a company on purpose.

      It kinda sounds made up honestly. Like this is exactly what someone would say to torpedo a company on purpose.

      3 votes
      1. [2]
        Deely
        (edited )
        Link Parent
        This is interesting take, on HN i saw a lot of negativity regarding Proton.. Im not familiar with 404media, how trustworthy they are as a company? Upd: uff... looks like I will stop renewing my...

        This is interesting take, on HN i saw a lot of negativity regarding Proton..

        Im not familiar with 404media, how trustworthy they are as a company?

        Upd: uff... looks like I will stop renewing my Proton subscription.

        1. snake_case
          Link Parent
          Trustworthy enough I guess? I see them all the time but I don’t really know anything about their journalists or where their news actually comes from. The implication in the article, and the...

          Trustworthy enough I guess? I see them all the time but I don’t really know anything about their journalists or where their news actually comes from.

          The implication in the article, and the timing, suggests that the info comes directly from an employee, but they don’t say that.

          I would trust it more if the source was obvious and verifiable, but I assume whoever it is doesn’t want a defamation suit against them which kinda makes me wonder, is it factual.

    4. LukeZaz
      (edited )
      Link Parent
      I dunno if this is being said in jest, but enough people here do this unironically that I gotta say: Can we stop suggesting this? Nobody needs an LLM to develop their opinion for them. If you're...

      or ask some LLM to summarize it.

      I dunno if this is being said in jest, but enough people here do this unironically that I gotta say: Can we stop suggesting this?

      Nobody needs an LLM to develop their opinion for them. If you're short on time, then please, find a human-written summary, skim the article, or just don't read. All of those are better than surrendering thought to a sycophantic penny-slot.

  2. snake_case
    Link
    Man it’s like the worst instincts of every company Ive ever worked for all wrapped up in one person.

    Man it’s like the worst instincts of every company Ive ever worked for all wrapped up in one person.

    14 votes
  3. post_below
    Link
    Yikes, well that clears up any questions we had in the other thread. The article quotes an employee saying the CEO was in full "AI psychosis" and everything else seems to back that up. He seems to...

    Yikes, well that clears up any questions we had in the other thread.

    The article quotes an employee saying the CEO was in full "AI psychosis" and everything else seems to back that up. He seems to have dangerously unrealistic and ungrounded ideas about what agents are currently capable of. The "interviews" strategy now looks a lot more like a blatant attempt to bully their engineers to get on board.

    Mass customer exodus incoming if this keeps getting coverage.

    There were also a quotes from a manifesto another of their execs posted on slack which included:

    Proton needs to get to the point where most code is not reviewed by humans but by AI

    The tech is not there yet, and unlikely to get there in the near future. You can get closer if it's human in the loop the whole way, but that goes against their "faster losers!" mentality.

    I'm shocked by this from a privacy and security company, it might turn out to be the worst case of AI delusion in the C suite that's played out publicly so far.

    9 votes
  4. balooga
    Link
    Well congratulations Andy, now everyone perceives you as a stupid loser and it’s entirely of your own doing. I’ve never been a customer of Proton but I’ve always had a high opinion of them as a...

    “Perception is more important than truth, the truth doesn’t matter if you don’t win on perception.”

    One employee told 404 Media, “Whatever persona Andy [Yen] has out of Proton, he’s a straight up bully inside. He routinely breaks his little facade in Slack and calls people losers and stupid, often for stuff he’s paying them for.”

    Well congratulations Andy, now everyone perceives you as a stupid loser and it’s entirely of your own doing.

    I’ve never been a customer of Proton but I’ve always had a high opinion of them as a company. Not anymore. There’s nothing to respect about a reckless, hurried company driven by a cocksure exec who creates a hostile work environment by belittling his employees and mocking their commitment to quality and care.

    What a hot mess.

    6 votes
  5. [7]
    WhistlePig
    Link
    I'm a paid Proton user and generally like the service, but this is seriously making me think about how much of a pain it would be to switch. There are plenty of good, private email providers if...

    I'm a paid Proton user and generally like the service, but this is seriously making me think about how much of a pain it would be to switch. There are plenty of good, private email providers if you're not locked into Proton's full suite of services.

    5 votes
    1. [6]
      Barney
      Link Parent
      I think that's generally a good indicator that you (or anyone) might be relying on a given provider too much. "Don't put all your eggs in one basket" as they say. We can never know what the future...

      this is seriously making me think about how much of a pain it would be to switch.

      I think that's generally a good indicator that you (or anyone) might be relying on a given provider too much. "Don't put all your eggs in one basket" as they say. We can never know what the future holds and whether the companies we trust today will remain trustworthy tomorrow.

      For email in particular, as long as you have and use your own domain (which I would very highly recommend), switching providers is trivial.

      1. [2]
        WhistlePig
        Link Parent
        I only have Proton email and mainly use my domain for email addresses, but not exclusively. Considering all of the services they offer and how many I self-host, I think my use is a far cry from...

        I only have Proton email and mainly use my domain for email addresses, but not exclusively. Considering all of the services they offer and how many I self-host, I think my use is a far cry from putting all my eggs in their basket.

        The pain is having to audit a couple years worth of emails to figure out which services, accounts, subscriptions, etc. I used which email address for, and then worrying that I missed an important one.

        3 votes
        1. Barney
          Link Parent
          Ahh, I misinterpreted your initial post then. Thought that with "how much of a hassle it would be" you implied that it wouldn't be easy, instead of the literal interpretation.

          Ahh, I misinterpreted your initial post then.

          Thought that with "how much of a hassle it would be" you implied that it wouldn't be easy, instead of the literal interpretation.

      2. [3]
        Nihilego
        Link Parent
        Been thinking of getting a domain just because I saw a domain with a name I like, but couldn’t think of what to actually do with it

        Been thinking of getting a domain just because I saw a domain with a name I like, but couldn’t think of what to actually do with it

        1. WhistlePig
          Link Parent
          I had the opposite problem: I have a lot of use for a domain, but I couldn't come up with one that made sense for that use. I landed on a silly one, which is great for self-hosting services, but...

          I had the opposite problem: I have a lot of use for a domain, but I couldn't come up with one that made sense for that use. I landed on a silly one, which is great for self-hosting services, but not as good when you have to explain to someone in person that your email is actually poop@clownpenis.fart

          2 votes
        2. Barney
          Link Parent
          Email addresses are the main use case for the average person I'd say. If you ever feel like it, you can always hook it up to Codeberg / Github / Cloudflare pages and host a static site of...

          Email addresses are the main use case for the average person I'd say. If you ever feel like it, you can always hook it up to Codeberg / Github / Cloudflare pages and host a static site of something.

          A blog, photos of your cats etc. It's pretty cool, and completely free.

          1 vote
  6. LukeZaz
    Link
    I was softly considering leaving Proton as a result of Yen's last few bad takes, but this is nuclear-grade for me. I've had an annual subscription that I now have to migrate before it renews. This...

    I was softly considering leaving Proton as a result of Yen's last few bad takes, but this is nuclear-grade for me. I've had an annual subscription that I now have to migrate before it renews.

    This is why I hate the "unintrusive and optional" AI offerings at so many companies; when that's around, it makes it all too likely that delusional behavior like this is hiding under the surface. How the hell do I know that Kagi, for example, isn't being exactly like this and we just haven't seen it yet?

    2 votes
  7. [2]
    Protected
    Link
    I'm not the kind of person who obsessively keeps track of this sort of thing when I'm not proactively shopping for a service, but enough stuck in my brain from casual reading in recent years that...

    I'm not the kind of person who obsessively keeps track of this sort of thing when I'm not proactively shopping for a service, but enough stuck in my brain from casual reading in recent years that when I was looking into changing e-mail services earlier this year I knew Proton was a risk because the CEO is an asshole. So when I read stuff like this my thought is "oh, yeah, checks out! I already knew that!" And I will keep on avoiding Proton for anything that matters.

    I still think this doesn't fully invalidate Proton as a valid choice for a lot of people, though. Let's compare Proton with Google. Is Google in any way better than Proton? Arguably only if you trust in the perceived stability of having a very large customer base. Google's CEO is also an asshole. It's more privacy-hostile, more predatory, more expensive even (with caveats related to how you are using the service). They love AI and hate encryption. Yet so many of us stuck with them for so many years. I think keep an eye out for alternatives but there's no need to rush to leave Proton.

    1 vote
    1. stu2b50
      Link Parent
      Is he? What did Pichai do?

      Google's CEO is also an asshole.

      Is he? What did Pichai do?

      2 votes