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  • Showing only topics with the tag "account recovery". Back to normal view
    1. What to do if I've lost my 2FA?

      My phone abruptly died, and it turns out I did not back up my 2FA codes. I have 2FA turned on for Tildes, and while I am still logged in, I can't turn off 2FA without 2FA, so if I ever have to log...

      My phone abruptly died, and it turns out I did not back up my 2FA codes. I have 2FA turned on for Tildes, and while I am still logged in, I can't turn off 2FA without 2FA, so if I ever have to log in again I'm screwed. I didn't save backup codes, of course, because I'm a fool (and I never figured out a good/safe way to store backup codes somewhere different than my password manager). What should I do?

      I went into "Set up account recovery" in my personal settings, and I entered in my email address there. It says that if I can send and receive email from that address, I will be able to reset my password. But I already have a working password, what I don't have is working 2FA. Would a password reset do anything useful in my situation?

      If there is nothing anyone can do at this point, how should I use my remaining time on this doomed Tildes account?

      UPDATE: Admin turned off 2FA for me, so this account is no longer doomed. Thank you!

      21 votes
    2. How to initiate account recovery process?

      So, my latest friend has already forgotten password (that's what you get for not using a password manager sniff). He says he setup a recovery account, but I'm not sure if the email to be sent...

      So, my latest friend has already forgotten password (that's what you get for not using a password manager sniff). He says he setup a recovery account, but I'm not sure if the email to be sent should be in any particular format. Has anybody tried account recovery process? How can we do this?

      10 votes
    3. Password recovery / reset email clarity issues

      Hi there. The account recovery page mentions that password resets are performed by emailing a specific Tildes address from your own specified recovery address. But as far as I can see, that Tildes...

      Hi there. The account recovery page mentions that password resets are performed by emailing a specific Tildes address from your own specified recovery address. But as far as I can see, that Tildes reset address that's supposed to be sent to.. is unlisted anywhere on the website. I could be mistaken, of course, but in any case it's not easily visible. Also unlisted is what string should be placed in the Subject field, alongside any body content this sent email should contain.

      As to the reason for the inquiry:

      So when I registered for Tildes, I generated a password and stored it in my KeePass database like a responsible person. Except... like an idiot, I restarted my computer at some point without remembering to actually save my KP database (I promise this is only like the second time this has happened in 2 years or so), so I'm in the curious position of still being logged in but not actually being able to change my password. Naturally, I explored account recovery options, and registered my email address with the recovery page, but as I described above, I can't seem to find the address I'm supposed to send an email to in order to reset my password as part of the recovery process.

      6 votes