So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on, it just gave a beep and then no display, nothing. There was also a slight surface scratch but since the major problem was electrical, I cited "Electrical Problem" as the reason.

I've been a Flipkart customer since almost a decade, so I thought they'll replace this damaged good for me without any fuss. However, this simple process is turning out to be a nightmare for me! Though my replacement request was approved, the Flipkart person who came adamantly refused to give me the replacement. He said since there was the surface scratch, you should've cited "Damaged Product" as the reason and not "Electrical Problem". Said he simply can't accept the return good as it was "damaged".

I then contacted customer support who cancelled my replacement request and raised another one citing "Damaged Product" this time. But this time, I had to take a snap of the product through Flipkart App and only once they approve the "damage" will it be processed further tomorrow. I just hope their verifiers will be able to see that tiny scratch on the image and won't cancel this request again!

Tried escalating by contacting their twitter support but to no avail. They keep following their usual bureaucratic process which is to keep assuring that this will be resolved soon.

I've somehow lost the sprit to live and faith on this world after this incident. I know it seems stupid having such attitude for a mere induction cooker costing 1500 bucks. However, I'm feeling that the world has become more and more "process oriented" and less human oriented or empathetic. It could be that I'm a bit selfish due to my own personal issue but I remember a time when humans cared about other humans, a time when humans were treated as such and not a mere number or statistic on the issue tracker.

Edit (Day 2 - 17-05-2022)

Still unresolved. They haven't yet approved my new replacement request or even done the image verification. Though the app says it should be done by today, God only knows how long this ordeal is going to last.

Edit: Day 3 - 18-05-2022

Still no luck. The image verification was going to happen yesterday but it didn't. The return order status is showing as "We are processing your request for return". Might call them in the afternoon if there is no update by then, though I'm not sure how helpful even that would be.

Edit: Day 3 (08:00 PM):

Just received a call from Flipkart Escalation Team's executive who approved my return request and assured me that it'll reach by 20th. I just hope it's replaced without any fuss this time! Once again, thanks for staying with me.

Edit-4 - 20-05-2022 (01:30 PM):

At long last, the replacement arrived today! It was a 5 day long ordeal which seems to have had some happy ending at the end. In an ideal world, I should have returned this piece too as it had a slight bend on the lower left corner - but obviously, I don't want to put up with the hassle all over again and the device is working perfectly otherwise. Thank you friends, for staying with me during this ordeal.

OK, so this is kind of a weird question, but has anyone here ordered a USB cable recently, and if so, how long did it take to arrive? I ordered a 3 meter USB A male to USB A male cable on June 27th from NewEgg, who have been fairly reliable in the past. I got an email later that day or the next saying the shipping label had been printed. So I thought, OK, it will go out in the next day or two. It still hasn’t shipped. After about 2 weeks of waiting, I ordered another one from B&H Photo. It also hasn’t arrived yet. I know there is a global chip shortage. Would that affect cabling too? It just seems odd that it’s taking so long to get a single USB cable. Anyone else experience this or am I just unlucky this month?

Notice: This has been cross-posted to another website, and re-worded

I currently work in the eCommerce industry, and have hands-on experience building up a Shopify site from the ground up. As I watch all of the developments that Shopify makes both from a technical development standpoint and logistical standpoint, it becomes more and more clear to me that Shopify can begin to take on Amazon directly.

The introduction of Shop app, which aggregates all shipments into a single application including those outside of Amazon, also allows users to browse products from any particular Shopify store. The app also notifies you of any shipping updates, and when packages have been delivered.

From a technical standpoint, Shopify's main attractions come down to a few things: order management, credit card processing, customer management, and plugin integrations. This is the core of Shopify's platform for both larger and smaller businesses. Though due to Shopify's requirement of using their CMS to serve your content, enterprise users have to look elsewhere in order to build something called "headless builds", which essentially use alternate CMS mixed with Shopify's CMS to continue serving their content.

There are a few companies that make such software in order to build out a fully custom site while still using the Shopify platform as its core, though at the moment they are a little 'hacky' but still fully functional. Given the interest in Shopify's platform at such a high level, they are very likely working on their own headless framework which could allow for 1) mainstream stores to integrate their existing platforms into a unified Shopify marketplace, and 2) to allow stores to build out fully custom websites using the Shopify platform at its core and also enroll them into a unified Shopify marketplace.

Amazon has mostly become a front for cheap Chinese-made products, laden with review manipulation and questionable product quality. By instead bringing large brands on board with a unified Shopify marketplace, those stores can sell quality products backed by their brands which can gain trust from customers, and will give rise to smaller brands that may have been unnoticed by larger populations.
[ For example, I recently bought a pair of shoes from a very popular Shopify store: they represent quality, comfort, and eco-friendliness. I personally find myself more willing to spend money on quality products from companies I know I can trust. ]

What's everyone's thoughts? Are there any general problems that could come from Shopify trying to jump-start a full-blown marketplace? Do you think that companies would be willing to integrate their ERP's and CMS's with whatever API's or headless framework Shopify decides to build out?

I am mulling over starting a side business that would involve selling physical products. I would like to set up a web store for this, but want to keep the amount of web development I have to do to a minimum. I would also not like to invade my customers' and potential customers' privacy. Can anyone recommend a way to approach this? I'm a software developer, but don't do much web development and don't really want to do development for this project beyond just getting the site up and running. What options exist for setting up a simple web store?

I've done a search and see things like Shopify. I've heard of them and get the impression they're reputable, but other items in my search seemed kind of scammy. Are there things I should look out for in this space?

This story was basically the last straw, but the bigger frustration is that I ordered a NAS on Black Friday that STILL hasn't shipped. I have zero trust in this company to actually deliver me what they claim to be anymore, and their listings are crap.

So instead of just spending my time whining (like the Ars comment section seems to be), I'd like to brainstorm alternative places to buy stuff. The main problem is breaking the Amazon habit, especially as it dominates all Google results for whatever you're looking for.

Nothing will ever be as much of a "one stop shop" as the A->Z store, naturally. But I think I'll just set myself up some bookmarks and go to one based on what I'm looking for. Also, while I get that there is no ethical consumption under capitalism, there is definitely a sliding scale of better and worse so that should weigh into things.

So let's go by category. I'm just listing out places where I've started to look for things instead. Please feel free to make suggestions. Whatever people recommend, I'll edit back into this list. If you include any general comments about what you like or what they could do better on any of your recommendations or any of mine let me know.

Groceries (Dry goods and sundries)

• Target.com
• Jet.com
• WalMart.com
• CostCo
• Chewy.com: For dog/pet supplies

Groceries (Fresh/perishable and specialty foods)

• Peapod (is this still a thing? Has anyone used it?)

Electronics

• BestBuy.com
• WalMart.com
• Target.com
• Drop.com: Unfortunately, it's whatever happens to be a deal at the time. So good to check in on and get alerts if there is something you're waiting for but not reliable.
• TechnaBob: Same as Drop
• NewEgg: Obviously
• Monoprice: For cables and other staples.

Clothes (basics like socks, t-shirts, underwear, etc.)

Clothes (designer)

• Gilt.com is basically for overstock and weird fashion items. Sometimes there are good finds there though, particularly good deals on designer versions of basics.

Random stuff (specifically random "flea market" type sites)

• Meh.com
• Etsy (for handicrafts and consignment/antiques, although this is also starting to get lousy with shitty knockoffs)
• eBay (can be pretty dodgy, once again crappy knockoff scammers ruin everything)
• CraigsList (if you're okay with used)

Other (specialty sites for very specific things)

• Drop: For stuff in drop communities. Currently they have a very active one for mechanical keyboards along with audiophile gear, writing/stationary, EDC, and random tech.
• The Clymb: A deal site for camping clothes and outdoor gear
• REI.com: More outdoors gear